News
What Goes Into a Tesla Model S Annual Service?
I’m still shy of the 12 month mark on owning my Model S, but I just had my first annual service and wanted to share my thoughts and experience on Tesla’s annual service.
Frequency of Service
Tesla recommends that you have your Model S serviced every 12,500 miles or every 12 months, whichever comes first. This has always been problematic for me since I drive 30,000 miles a year. So by their rules I’d be getting an “annual” service every 5 months.
When I explained this to my Tesla rep during delivery of my Model S, they had recommended that I perform the service at 24,000 miles which seemed very arbitrary to me, but that’s what I did.
At 24,000 miles (less than 10 months into ownership) I called for an Annual Service appointment. The service person I spoke to was shocked I hadn’t had my car serviced yet with all those miles and I explained that I had been following their recommendation. My appointment was booked 3 weeks out. It wasn’t urgent so timing wasn’t a big deal, but it did mean that I would be going in for my first service at 25,500 miles.
When should I take my Model S in?
I took to the TMC forum and asked other owners what their Tesla annual service experience was like. Universally, owners are treating the annual service as just that, an annual service regardless of miles and type of service needed. However similar to my experience, some owners are receiving mixed guidance from Tesla on when the annual service should really take place.
This gets even more confusing when it comes to those with the pre-paid service plan. I did an analysis of Tesla’s pre-paid service plan when purchasing the car and realized that it just wasn’t for me
One Model S owner who goes by the handle of AmpedRealtor received the following email from Jerome Guillen, former VP, Worldwide sales and service (he just changed roles):
Dear Mr. [AmpedRealtor]:
Any customer who has paid for a 4-year service plan is entitled to 4 “annual service” visits. The customer can elect to bring the car whenever they desire: we recommend every year or every 12,500 miles (whichever comes first), but the customer are free to do whatever they essentially desire. They can bring the car every 18 months or every 6 months. In the end, they will receive the 4 “annual service” they have paid for. I hope this clarifies the situation.
Many thanks for your continued support. Best regards,
Jerome Guillen | VP, WW sales and service
While thats a nice email and statement, it isn’t what the contract says when you sign up for the pre-paid plan. So while Elon, Jerome, and others have stated other things its hard to commit to a contract that clearly states something different and then expect otherwise.
Ultimately, Tesla needs to get their act together on what an Annual Service really entails and make sure the paperwork matches the intent.
What Goes Into the Tesla Annual Service?
The Annual Service price (if not pre-paid) is $600. Its an all-day affair and usually involves you dropping off your car and getting a loaner.
In many areas, Tesla offers a valet service (for free) where they’ll pick up your car and drop off a loaner, but they’ve started clamping down on that service. Nowadays it seems that they only want to do the valet service if you’re within 10 miles of the Tesla Service Center. I wasn’t offered valet service (I work 14 miles from the service center) and dropped my car off myself which wasn’t a big deal — I always love seeing all the Tesla’s on their lot.
The actual annual service was described as follows on my invoice:
They basically go over the car and check everything out. Along the way they’ll also perform any other needed updates where needed.
There was a service bulletin:
Bulletin: Model S | SB-14-17-002 | Corrosion on 12V Positive Jump Post
And I had some corrosion so they replaced the parts that were of concern.
They also did more than a normal “Annual” service since I was at twice the mileage for the annual and evidently they have different types of service at different mileages. This one they called:
24 Month/25000 Mile/40000 km Service (with Coil Suspension)
For that part of the service they removed, cleaned and lubricated front and rear brake pads and performed an alignment with some minor adjustments.
So while the service is annual, they do different things based on the mileage on the car again somewhat contradicting ideas of coming in whenever you want or only once a year regardless of mileage.
Extra Items
I generally have a list of less urgent items that I want addressed each time I go into the service center. I had two open issues this time as follows:
- One of my Tesla UMCs was not working.
- My right front tire was somehow rubbing when the wheel was at full turn and at low speeds (usually reversing into a spot).
The UMC (my original one that came with the car) was faulty and they replaced it for free after testing it themselves. I’m a little concerned it didn’t even last a year before failing but at least it was covered by the warranty. Fortunately when it failed I had a spare and had started using that after several bad charges with the original UMC.
To address the rubbing noises coming from the right front tire, Tesla mostly blamed the noise on my aftermarket Tsportsline wheels and Nokian tires but was able to address it with a wheel alignment. I don’t really buy that the aftermarket parts were the issue given there’s a forum discussion going on with owners with the exact same issue on the same front right wheel. But whatever they tweaked, it is much better now. I think their design tolerances in the wheel well are too tight.
Oddly they had an item on the service sheet as a customer complaint from me that I didn’t bring up when making the appointment:
Concern: Customer states cruise control is not working normally.
This was actually derived from an email to ownership a few months before the service about the problems around limited regeneration in the cold. It wasn’t a complaint about the car as it was working as designed, it was a suggestion that they may want to review how things worked in that area as I thought there was a safety issue.
Tesla collects all concerns / complaints that you email them with and will include it into your service checklist.
Getting a Loaner
Any service event (planned or unplanned) is an opportunity to experience a Model S with a different set of configurations. While I was hoping for a P85D, I ended up with a beautiful blue P85+.
While the extra performance was nice, I wasn’t blown away by it since I had a lot more trouble with keeping the wheels from spinning. With my S85 I really have to work at losing traction and the traction control does a great job. With the P85+ (it had winter tires on too, Sottozero) the tires spun a lot and I didn’t like the experience — the power was too much for either the tires or the traction control or both.
The other thing the car had that was new for me was the Alcantara headliner. I really liked the look of it and would have to think hard on that option next time. I’d want to hear about maintenance/cleaning experiences first though.
Summary
My first paid Tesla service appointment in over 25,000 miles cost a total of $600 and was overall a good experience. I felt that it was good value for the amount of work Tesla did on the car. Tesla did everything I expected (and more) and returned my car cleaner inside and out than it has been in many months of driving through a harsh New England winter.
Granted it got dirty before I even reached home but it was still great to see how beautiful the car looked when clean. I’m ready for spring.
Credit: Tesla
Tesla has launched a new solution to a rare but relevant Supercharger problem with a new Virtual Waitlist, a remedy that will solve sequencing confusion when there is a line to charge at one of the company’s locations.
Teslarati reported on what we called the Virtual Queue last month. In rare occurrences, there were physical altercations at Superchargers when someone might have cut in line to charge. Tesla started to develop some sort of system that would resolve this issue, and now it is finally rolling it out.
Tesla launches solution to end Supercharger fights once and for all
It will start with a Pilot Program, and Tesla is calling it the ‘Waitlist.’
Announced on May 11 on the official TeslaCharging X account, the pilot program is currently active at sites in Los Gatos, Mountain View, and San Francisco in California, as well as San Jose, CA, and the Bronx, NY (East Gun Hill Road). Drivers are encouraged to share feedback directly through the Tesla app to refine the system before a potential broader rollout.
We’re now testing a new waitlist feature at 5 Supercharger sites. Share feedback through the Tesla app to help us make it better.
– Los Gatos, CA – Los Gatos Boulevard
– Mountain View, CA – El Monte Avenue
– San Francisco, CA – Lombard Street
– San Jose, CA – Saratoga Avenue
-… pic.twitter.com/epTVzpJxgW— Tesla Charging (@TeslaCharging) May 11, 2026
Tesla released the video above to showcase the feature, which automatically joins the waitlist when your vehicle has the Supercharger with the wait as the destination in the navigation. There is also a notification that lets you know your place in line.
In this specific example, the video shows that the wait is less than five minutes, and that there are two cars ahead of the one in the video:
Credit: Tesla
Having a wait at a Supercharger is relatively rare, but it does happen. It is even more frequent now that there are more EVs allowed to use the Supercharger Network. Those non-Tesla EVs can also join the queue, as Tesla added in its social media release of the pilot program that they can join the waitlist using the Tesla app.
The release of this program should help alleviate the rare risk of incidents at Superchargers. Tesla will expand this program as it sees fit, and it gathers valuable data and reviews from users.
Investor's Corner
Tesla Optimus is already benefiting investors, top Wall Street firm says
Piper Sandler has updated its detailed valuation model for Tesla (NASDAQ: TSLA), concluding that at recent share prices around $400–$420, investors are essentially acquiring the company’s ambitious Optimus humanoid robot project at no extra cost.
Credit: Tesla China
Tesla Optimus is already benefiting investors from a fiscal standpoint, at least that is what Alexander Potter at Piper Sandler, a top Wall Street firm covering the company, says.
Piper Sandler has updated its detailed valuation model for Tesla (NASDAQ: TSLA), concluding that at recent share prices around $400–$420, investors are essentially acquiring the company’s ambitious Optimus humanoid robot project at no extra cost.
Analyst Alexander Potter, in the firm’s latest “Definitive Guide to Investing in Tesla,” built a comprehensive framework covering 17 separate product lines.
This granular approach values Tesla’s core businesses—including electric vehicles, energy storage, Full Self-Driving (FSD) software, in-house insurance, Supercharging network, and a standalone robotaxi operation—at approximately $400 per share, without assigning any value to Optimus or related inference-as-a-service opportunities.
“At $400/share, we think investors can buy Optimus for ‘free,’” Potter stated in the note. Piper Sandler maintained its Overweight rating on Tesla shares and a $500 price target, which implicitly attributes roughly $100 per share to the robot-related businesses— a figure the analyst views as potentially conservative.
The updated model incorporates elements often overlooked by other sell-side analysts, such as detailed forecasts for Tesla’s insurance operations, Supercharger revenue, and a distinct valuation for the robotaxi business separate from FSD software licensing. It also accounts for Tesla’s 2025 CEO compensation plan for the first time.
Potter acknowledged that his estimates for 2026 and 2027 fall below Wall Street consensus, citing factors like declining deliveries from certain discontinued models and reduced regulatory credit income.
However, he expressed limited concern, noting that traditional vehicle delivery metrics are expected to matter less over time as FSD subscriber growth and robotaxi deployment metrics gain prominence. On Optimus specifically, Potter suggested the humanoid robot program, combined with inference services, “arguably will be worth more than Tesla’s other businesses combined,” though the firm has not yet produced formal long-term forecasts for these segments.
Tesla shares have traded near the $400 range in recent sessions, reflecting ongoing investor focus on the company’s autonomous driving progress and expansion into robotics and AI. The Optimus project remains in early development stages, with Tesla aiming to deploy the robots initially for internal factory tasks before broader commercial applications.
This Piper Sandler analysis highlights the growing emphasis among some investors and analysts on Tesla’s long-term technology platform potential beyond its current automotive and energy businesses.
As with any forward-looking valuation, outcomes will depend on execution timelines, technological breakthroughs, regulatory approvals for autonomous systems, and market adoption of humanoid robotics—areas that carry significant uncertainty and execution risk.
The note underscores a common theme in Tesla coverage: differing views on how to quantify emerging high-growth opportunities like robotics within the company’s overall enterprise value. Investors are advised to consider their own risk tolerance and conduct thorough due diligence regarding these speculative elements.
News
Tesla Giga Texas buzzing as new Cybertruck appears to enter production
Additionally, the Cybercab manufacturing ramp-up is continuing amidst Tesla’s busy May, which includes a handful of things from an automotive perspective.
Credit: Joe Tegtmeyer | X
Tesla Giga Texas is buzzing with a lot of action, as it appears the new Cybertruck trim that was offered a few months back has entered production. Additionally, the Cybercab manufacturing ramp-up is continuing amidst Tesla’s busy May, which includes a handful of things from an automotive perspective.
Drone operator Joe Tegtmeyer captured striking footage over Giga Texas on the morning of May 11, 2026, revealing fresh batches of Cybertrucks that may mark the start of series production for the long-awaited $59,990 Dual Motor AWD variant.
Tesla launches new Cybertruck trim with more features than ever for a low price
The vehicles lined up in staging areas, and we got a great look at three of the units parked on the property:
Hard to say for sure, but production of the $59K AWD @Cybertruck may be just getting started here on this early and soggy morning at Giga Texas … this version is much harder to visually distinguish from the premium AWD versions, so I’ll come back on Wednesday and we’ll see if… pic.twitter.com/UX7yCQpgeC
— Joe Tegtmeyer 🚀 🤠🛸😎 (@JoeTegtmeyer) May 11, 2026
Tegtmeyer notes the difficulty in visually distinguishing this base AWD model from higher-trim versions, unlike the earlier Long-Range RWD that lacked a motorized tonneau cover.
Tesla launched the $59,990 Dual Motor AWD Cybertruck in late February 2026 with a brief introductory pricing window that closed by month’s end.
Initial U.S. delivery estimates of June 2026 quickly slipped to September–October and, for newer orders, as far as April 2027.
The move underscores robust consumer interest in a more accessible all-wheel-drive Cybertruck priced under $60,000 before incentives—positioning it as a volume play for Tesla’s electric pickup lineup while premium AWD and Cyberbeast variants continue to be sold as usual.
Meanwhile, Cybercab production at the same Austin facility shows steady, if deliberate, progress. Tegtmeyer’s latest flyover documented dozens of glossy production-spec Cybercabs parked in the outbound lot—consistent with Tesla’s early statements that initial output would remain modest before scaling later in 2026.
The purpose-built robotaxi, unveiled in 2024 and lacking a steering wheel or pedals, rolled its first unit off the line in February. Volume manufacturing began in April, with early examples already undergoing autonomous testing around the factory grounds.
Elon Musk has repeatedly emphasized that Cybercab and Semi production will start slowly before ramping “exponentially” toward year-end. The presence of multiple finished units signals Tesla’s Unboxed manufacturing process is maturing, even as the company balances Cybertruck output with autonomy milestones.
Recent drone imagery also shows ongoing construction for Optimus and test-track expansions, highlighting Giga Texas’s evolving role as Tesla’s hub for next-generation vehicles.
For Cybertruck buyers, the potential ramp of the $59K AWD offers hope of shorter waits and broader market access. For autonomy enthusiasts, the growing fleet of Cybercabs hints at robotaxi service trials on the horizon.
While official confirmation from Tesla remains pending, Tegtmeyer’s footage provides the clearest public signal yet that both programs are advancing in parallel at Giga Texas.
News3 hours agoTesla launches its solution to rare but relevant Supercharger problem
Investor's Corner11 hours agoTesla Optimus is already benefiting investors, top Wall Street firm says
News12 hours agoTesla Giga Texas buzzing as new Cybertruck appears to enter production
