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What Goes Into a Tesla Model S Annual Service?

Published

10 years ago

on

Annual ServiceI’m still shy of the 12 month mark on owning my Model S, but I just had my first annual service and wanted to share my thoughts and experience on Tesla’s annual service.

Frequency of Service

Tesla recommends that you have your Model S serviced every 12,500 miles or every 12 months, whichever comes first. This has always been problematic for me since I drive 30,000 miles a year. So by their rules I’d be getting an “annual” service every 5 months.

When I explained this to my Tesla rep during delivery of my Model S, they had recommended that I perform the service at 24,000 miles which seemed very arbitrary to me, but that’s what I did.

At 24,000 miles (less than 10 months into ownership) I called for an Annual Service appointment. The service person I spoke to was shocked I hadn’t had my car serviced yet with all those miles and I explained that I had been following their recommendation. My appointment was booked 3 weeks out. It wasn’t urgent so timing wasn’t a big deal, but it did mean that I would be going in for my first service at 25,500 miles.

When should I take my Model S in?

I took to the TMC forum and asked other owners what their Tesla annual service experience was like. Universally, owners are treating the annual service as just that, an annual service regardless of miles and type of service needed. However similar to my experience, some owners are receiving mixed guidance from Tesla on when the annual service should really take place.

This gets even more confusing when it comes to those with the pre-paid service plan. I did an analysis of Tesla’s pre-paid service plan when purchasing the car and realized that it just wasn’t for me

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One Model S owner who goes by the handle of AmpedRealtor received the following email from Jerome Guillen, former VP, Worldwide sales and service (he just changed roles):

Dear Mr. [AmpedRealtor]:
Any customer who has paid for a 4-year service plan is entitled to 4 “annual service” visits. The customer can elect to bring the car whenever they desire: we recommend every year or every 12,500 miles (whichever comes first), but the customer are free to do whatever they essentially desire. They can bring the car every 18 months or every 6 months. In the end, they will receive the 4 “annual service” they have paid for. I hope this clarifies the situation.
Many thanks for your continued support. Best regards,
Jerome Guillen | VP, WW sales and service

While thats a nice email and statement, it isn’t what the contract says when you sign up for the pre-paid plan. So while Elon, Jerome, and others have stated other things its hard to commit to a contract that clearly states something different and then expect otherwise.

Ultimately, Tesla needs to get their act together on what an Annual Service really entails and make sure the paperwork matches the intent.

What Goes Into the Tesla Annual Service?

The Annual Service price (if not pre-paid) is $600. Its an all-day affair and usually involves you dropping off your car and getting a loaner.

In many areas, Tesla offers a valet service (for free) where they’ll pick up your car and drop off a loaner, but they’ve started clamping down on that service. Nowadays it seems that they only want to do the valet service if you’re within 10 miles of the Tesla Service Center. I wasn’t offered valet service (I work 14 miles from the service center) and dropped my car off myself which wasn’t a big deal — I always love seeing all the Tesla’s on their lot.

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The actual annual service was described as follows on my invoice:

Tesla Annual Service details

They basically go over the car and check everything out. Along the way they’ll also perform any other needed updates where needed.

There was a service bulletin:

Bulletin: Model S | SB-14-17-002 | Corrosion on 12V Positive Jump Post

And I had some corrosion so they replaced the parts that were of concern.

They also did more than a normal “Annual” service since I was at twice the mileage for the annual and evidently they have different types of service at different mileages. This one they called:

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24 Month/25000 Mile/40000 km Service (with Coil Suspension)

For that part of the service they removed, cleaned and lubricated front and rear brake pads and performed an alignment with some minor adjustments.

So while the service is annual, they do different things based on the mileage on the car again somewhat contradicting ideas of coming in whenever you want or only once a year regardless of mileage.

Extra Items

I generally have a list of less urgent items that I want addressed each time I go into the service center. I had two open issues this time as follows:

  1. One of my Tesla UMCs was not working.
  2. My right front tire was somehow rubbing when the wheel was at full turn and at low speeds (usually reversing into a spot).

The UMC (my original one that came with the car) was faulty and they replaced it for free after testing it themselves. I’m a little concerned it didn’t even last a year before failing but at least it was covered by the warranty. Fortunately when it failed I had a spare and had started using that after several bad charges with the original UMC.

To address the rubbing noises coming from the right front tire, Tesla mostly blamed the noise on my aftermarket Tsportsline wheels and Nokian tires but was able to address it with a wheel alignment. I don’t really buy that the aftermarket parts were the issue given there’s a forum discussion going on with owners with the exact same issue on the same front right wheel. But whatever they tweaked, it is much better now. I think their design tolerances in the wheel well are too tight.

Oddly they had an item on the service sheet as a customer complaint from me that I didn’t bring up when making the appointment:

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Concern: Customer states cruise control is not working normally.

This was actually derived from an email to ownership a few months before the service about the problems around limited regeneration in the cold. It wasn’t a complaint about the car as it was working as designed, it was a suggestion that they may want to review how things worked in that area as I thought there was a safety issue.

Tesla collects all concerns / complaints that you email them with and will include it into your service checklist.

Getting a Loaner

Blue P85+

Any service event (planned or unplanned) is an opportunity to experience a Model S with a different set of configurations. While I was hoping for a P85D, I ended up with a beautiful blue P85+.

While the extra performance was nice, I wasn’t blown away by it since I had a lot more trouble with keeping the wheels from spinning. With my S85 I really have to work at losing traction and the traction control does a great job. With the P85+ (it had winter tires on too, Sottozero) the tires spun a lot and I didn’t like the experience — the power was too much for either the tires or the traction control or both.

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The other thing the car had that was new for me was the Alcantara headliner. I really liked the look of it and would have to think hard on that option next time. I’d want to hear about maintenance/cleaning experiences first though.

Alcantara headliner

Summary

My first paid Tesla service appointment in over 25,000 miles cost a total of $600 and was overall a good experience. I felt that it was good value for the amount of work Tesla did on the car. Tesla did everything I expected (and more) and returned my car cleaner inside and out than it has been in many months of driving through a harsh New England winter.

Granted it got dirty before I even reached home but it was still great to see how beautiful the car looked when clean. I’m ready for spring.

Post service clean 1

 

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"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

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Elon Musk

Tesla Supercharger Diner officially opens: menu, prices, features, and more

Tesla’s Supercharger Diner in Los Angeles is open after seven years in the making.

Published

6 hours ago

on

July 21, 2025

By

tesla diner in los angeles during daytime
Credit: Matt Hartman

Tesla has officially opened its Supercharger Diner in Los Angeles to the public for the first time. It is an 80-Supercharger lot with two movie screens and a full-service 24/7 diner that serves a wide variety of locally sourced food for patrons while they charge or even just stop by.

It is not exclusive to Tesla owners, as anyone can stop by to experience the Diner and movie theater. It officially opened to the public at 4:20 p.m. local time.

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In 2018, CEO Elon Musk said he was hoping to build a full-scale 50s era diner that served as a drive-in movie theater. Seven years later, it has officially come to life, and in typical Tesla fashion, it opened at a very appropriate time of day. We heard of people waiting as many as 13 hours for the site to open.

Tesla Diner Menu

BURGERS & SANDWICHES

  • Tesla Burger: $13.5
    • 1/3 lb. prime Brandt Beef with New School American cheese, lettuce, caramelized onions, pickles and Electric Sauce on a Martin’s Potato Roll
    • Add bacon: $3
    • Add Wagyu beef chili: $3
    • Add organic free-range fried egg: $2
    • Sub veggie patty
  • Hot Dog: $13
    • All-beef Snap-o-Razzo hot dog with mustard and onion pickle relish on a Martin’s Potato Roll. Served with fried potatoes
    • Add New School cheese sauce: $1
    • Add Wagyu beef chili: $1
  • Diner Club Sandwich: $13
    • Roasted turkey, Epio Bacon, blistered cherry tomatoes, lettuce, avocado and maple black pepper mayo on toasted Tartine buttermilk bread
  • Tuna Melt: $14
    • Wild-caught albacore tuna salad with New School American cheese and pickles on grilled Tartine buttermilk bread
  • Fried Chicken & Waffles: $15
    • Classic or spicy pickle-brined organic free-range chicken between two buttermilk waffles with maple black pepper mayo
    • Add New School cheese sauce: $1
    • Add bacon: $2
    • Add organic free-range fried egg: $3
    • Sub Martin’s Potato Roll
  • Grilled Cheese: $9
    • New School American cheese on grilled Tartine buttermilk bread
    • Add blistered tomatoes: $1
    • Add Avocado: $1.50
    • Add Epic Bacon: $3

ALL-DAY BREAKFAST

  • Egg Sandwich: $12
    • Two organic free-range scrambled eggs on a Martin’s Potato Roll with Epic Bacon, New School American cheese, baby arugula and Electric Sauce
    • Add avocado: $1.50
    • Substitute waffle Avocado Toast: $11
    • Sliced avocado, lime, tomatoes, pepitas, radish and arugula on toasted Tartine buttermilk bread
  • Greek Yogurt Parfait: $9
    • Strauss Creamery organic Greek yogurt, roasted strawberries, organic gluten-free granola and local honey
  • Breakfast Tacos: $9
    • Organic free-range scrambled eggs, beef chorizo, crispy potatoes and New School American cheese sauce folded inside two Tehachapi Grain Project organic flour tortillas. Served with a side of avocado crema
    • Sub bacon: $1
    • Add avocado: $1.50 Biscuits & Red Gravy: $15
  • Buttermilk biscuit with beef chorizo gravy and an organic free-range fried egg
  • House-Baked Cinnamon Roll: $7
    • Warm, frosted cinnamon roll with flaky salt

SIDES

  • Tallow-fried French fries: $4
    • Make it a cheese fries: $1 extra
    • Make it Wagyu chili cheese fries: $3 extra
  • Hash Brown Bites: $8
    • Crispy, tallow-fried shredded potatoes served with choice of dip
  • Wagyu Beef Chili Cup: $8
    • RC Provisons Wagyu beef chili with diced white onion and New School American cheese sauce
  • Buttermilk Waffle: $5 • Dusted with powdered sugar, served with real maple syrup
  • Market Salad: $10
    • Market kale and arugula, blistered cherry tomatoes, radishes, celery, shredded carrots, avocado, salted pepitas and toasted breadcrumbs.
    • Served with Dilly Ranch
    • Add roasted turkey: $3
    • Add fried chicken: $3.50
    • Add veggie patty: $4.50
    • Add tuna salad: $5
  • Epic Bacon:
    • $12 Four strips of maple-glazed black pepper bacon served with choice of dip

KIDS MENU

  • Kids Burger: $13
    • Prime Brandt Beef with New School American cheese
  • Kids’ Grilled Cheese: $13
    • New School American cheese on grilled Tartine buttermilk bread. No crust
  • Chicken Tenders: $13
    • Made with organic free-range chicken

DESSERTS

  • Soft Serve: $6
    • Chocolate, vanilla or swirl
  • Slice of Pie à la Mode: $12
    • Warm slice of Winston’s apple or pecan pie (gf) served with Valley Ford Creamery softserve a la mode
  • Chocolate Chip Cookie: $5
    • Warm chocolate chip cookie with flaky sea salt

DRINKS

  • Cane sugar sodas: $4 each: Cola, diet cola, lemon-lime, root beer, orange, black cherry or cream.
  • Milkshakes $8
    • Vanilla, chocolate or strawberry. Make it a Pie Shake for an extra $4
    • (apple or pecan).
  • Lemonade: $4
  • Organic Draft Kombucha: $8
  • Drip Coffee: $4
  • Nitro Cold Brew: $4.5
  • Espresso (hot, iced, decaf): $4
  • Cappuccino (hot, iced, decaf): $5.5
  • Latte (hot, iced, decaf): $6
  • Iced Nitro Matcha: $6.5
  • Charged Sodas:
    • Creamsicle: $7
      • Orange soda, cream soda, vanilla foam, fresh orange and orange popping boba
    • Shirley Temple: $7
      • Lemon-lime soda, grenadine, fresh lime and maraschino cherries
    • Lime Rickey: $7
      • Lemon-lime soda and fresh lime
    • Catawba Flip: $7
      • Grape soda, vanilla foam, nutmeg and grapes
    • Dirty Kombucha: $10
      • Citrus kombucha, vanilla foam, fresh orange and lime, maraschino cherries.

Tesla Diner Details

The opening of the Diner was launched by Franz von Holzhausen, Tesla’s Chief Designer:

There is also merchandise available at the Diner, including:

  • Tesla Bot Action Figure
  • Hollywood Retro Diner Tee
  • Tesla Sweets | Supercharged Gummies: Dog Mode Chill, Mango Bolt, and CyberBerry
  • Tesla Diner Trucker Hat
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Elon Musk

Elon Musk’s Neuralink posts massive update with new milestone

This is the first time Neuralink has successfully implanted two patients in a single day.

Published

12 hours ago

on

July 21, 2025

By

neuralink link device with white background
(Credit: Neuralink)

Elon Musk’s Neuralink has posted a massive update with a new milestone that puts the company’s progress into perspective. Over the past few years, we have seen tremendous strides in Neuralink’s capabilities.

Now, the company has completed a new first, bringing more hope to the future of this revolutionary technology.

Neuralink’s third brain chip patient shares first video edited with BCI

Neuralink revealed in an update on Monday morning that it has officially completed two implants in a single day, with Patients 8 and 9 both receiving devices over the past weekend.

“Both participants are recovering well and in great spirits,” the company said in the short update. It did not disclose which day the surgeries were completed, but it did state explicitly that they both occurred on the same day:

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Musk said that Neuralink’s capabilities could do “life-changing good for ultimately millions, maybe billions, of people.” Right now, it is being used to help combat life-altering diseases, such as ALS, also known as Lou Gehrig’s Disease, as well as cervical spinal cord injuries.

Eventually, Neuralink could resolve things like anxiety, depression, and blindness, among many other ailments.

Its Link device also received FDA recognition for speech restoration earlier this year, marking a significant bit of progress in the program as it explores ways to cure ailments of various natures.

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Elon Musk

Elon Musk gives key update on plans for Tesla Diner outside of LA

More Tesla Supercharger Diners are on the way, Elon Musk says, as long as the initial one is successful.

Published

13 hours ago

on

July 21, 2025

By

tesla diner supercharger in los angeles california at night
Credit: Tesla

Elon Musk has given a key update on its plans for the Tesla Supercharger Diner, as the first location in Los Angeles is set to open today, July 21.

The idea for the Supercharger Diner, which resembles a 50s-style eatery with elements of futuristic technology, is seven years in the making. Many wondered whether Tesla would expand its idea for a Supercharger restaurant outside of LA, and now we have an answer directly from Musk.

Elon Musk confirms awesome new features at Tesla Diner Supercharger

The Tesla CEO said that the company will establish these types of experiences “in major cities around the world, as well as at Supercharger sites on long distance routes.”

The Supercharger Diner has plenty of ways to draw in customers, and although the food and merchandise sold at the location will not be a major contributor to Tesla’s balance sheet, where investors want to see it, it could pay off in other ways.

The Diner is not exclusive to Tesla owners, so those who drive gas cars can still stop in for a burger, fries, and a shake while roaming around Los Angeles. The features of the Diner, however, do require a Tesla vehicle.

In-car ordering and movie screens syncing to the center touchscreen are two things that Tesla owners will enjoy that other drivers will not. These might be trivial, but the experience on its own could be a way that some consider buying a Tesla.

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It might sound crazy that a singular diner experience would flip someone to buy a car, but it’s not the most outlandish thing we’ve ever come across.

The question is where Tesla will plan to build these Supercharger Diners. Musk has already indicated that Starbase, Texas, will be one location, which fits with one of his other companies, SpaceX.

Austin could be an ideal location, but New York, Miami, Washington D.C., Boston, and plenty of other popular metro areas within the U.S. could see their own diners in the coming years.

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