News
Driver of Model X crash in Montana pens open letter to Musk, calls Tesla drivers “lab rats” [Updated]

Pang, the driver of the Model X that crashed in Montana earlier this month has posted an open letter to Elon Musk and Tesla asking the company to “take responsibility for the mistakes of Tesla products”. He accuses Tesla for allegedly using drivers as “lab rats” for testing of its Autopilot system.
In an email sent to us and also uploaded to the Tesla Motors Club forum, Pang provides a detailed account of what happened the day of the crash. He says he and a friend drove about 600 miles on Interstate 90 on the way to Yellowstone National Park. When he exited the highway to get on Montana route 2, he drove for about a mile, saw conditions were clear, and turned on Autopilot again. Pang describes what happened next as follows:
“After we drove about another mile on state route 2, the car suddenly veered right and crashed into the safety barrier post. It happened so fast, and we did not hear any warning beep. Autopilot did not slow down at all after the crash, but kept going in the original speed setting and continued to crash into more barrier posts in high speed. I managed to step on the break, turn the car left and stopped the car after it crashed 12 barrier posts.
“After we stopped, we heard the car making abnormal loud sound. Afraid that the battery was broken or short circuited, we got out and ran away as fast as we could. After we ran about 50 feet, we found the sound was the engine were still running in high speed. I returned to the car and put it in parking, that is when the loud sound disappeared.”
Pang goes on to explain how his Tesla Model X driving on Autopilot continued to travel on its own even after veering off the road and crashing into a roadside stake. “I was horrified by the fact that the Tesla autopilot did not slow down the car at all after the intial crash. After we crashed on the first barrier post, autopilot continued to drive the car with the speed of 55 to 60 mph, and crashed another 11 posts. Even after I stopped the car, it was still trying to accelerate and spinning the engine in high speed. What if it is not barrier posts on the right side, but a crowd?”
Photo credit: Steven Xu
After the accident, Tesla reviewed the driving logs from the Model X and reported that the car was operating for more than two miles with no hands on the steering wheel, despite numerous alarms and warnings issued by the car. Pang says he never heard any audible warnings. Comments on TMC range from the incredulous to the acerbic. Most feel Teslas simply don’t operate the way Pang said his car did. Among other discrepancies, the cars are designed to put themselves in Park if the driver’s door is opened with no one in the driver’s seat.
But that hasn’t stopped Pang from voicing his strong opinions on Tesla’s Autopilot system. “It is clear that Tesla is selling a beta product with bugs to consumers, and ask the consumers to be responsible for the liability of the bugging autopilot system. Tesla is using all Tesla drivers as lab rats.”
A car that crashes but continues to accelerate is certainly a scary thought. There is no way to resolve the discrepancy between what Pang says happened and Tesla’s account of what occurred. In an updated email sent to us by friend and english translator for Mandarin speaking Pang, Tesla has reached out to Pang to address the matter.
The original open letter from Pang reads as follows:
A Public Letter to Mr. Musk and Tesla For The Sake Of All Tesla Driver’s Safety
From the survivor of the Montana Tesla autopilot crash
My name is Pang. On July 8, 2016, I drove my Tesla Model X from Seattle heading to Yellowstone Nation Park, with a friend, Mr. Huang, in the passenger seat. When we were on highway I90, I turned on autopilot, and drove for about 600 miles. I switched autopilot off while we exited I90 in Montana to state route 2. After about 1 mile, we saw that road condition was good, and turned on autopilot again. The speed setting was between 55 and 60 mph. After we drove about another mile on state route 2, the car suddenly veered right and crashed into the safety barrier post. It happened so fast, and we did not hear any warning beep. Autopilot did not slow down at all after the crash, but kept going in the original speed setting and continued to crash into more barrier posts in high speed. I managed to step on the break, turn the car left and stopped the car after it crashed 12 barrier posts. After we stopped, we heard the car making abnormal loud sound. Afraid that the battery was broken or short circuited, we got out and ran away as fast as we could. After we ran about 50 feet, we found the sound was the engine were still running in high speed. I returned to the car and put it in parking, that is when the loud sound disappeared. Our cellphone did not have coverage, and asked a lady passing by to call 911 on her cellphone. After the police arrived, we found the right side of the car was totally damaged. The right front wheel, suspension, and head light flied off far, and the right rear wheel was crashed out of shape. We noticed that the barrier posts is about 2 feet from the white line. The other side of the barrier is a 50 feet drop, with a railroad at the bottom, and a river next. If the car rolled down the steep slope, it would be really bad.
Concerning this crash accident, we want to make several things clear:
1. We know that while Tesla autopilot is on but the driver’s hand is not on the steering wheel, the system will issue warning beep sound after a while. If the driver’s hands continue to be off the steering wheel, autopilot will slow down, until the driver takes over both the steering wheel and gas pedal. But we did not hear any warning beep before the crash, and the car did not slow down either. It just veered right in a sudden and crashed into the barrier posts. Apparently the autopilot system malfunctioned and caused the crash. The car was running between 55 and 60 mph, and the barrier posts are just 3 or 4 feet away. It happened in less than 1/10 of a second from the drift to crash. A normal driver is impossible to avoid that in such a short time.
2. I was horrified by the fact that the Tesla autopilot did not slow down the car at all after the intial crash. After we crashed on the first barrier post, autopilot continued to drive the car with the speed of 55 to 60 mph, and crashed another 11 posts. Even after I stopped the car, it was still trying to accelerate and spinning the engine in high speed. What if it is not barrier posts on the right side, but a crowd?
3. Tesla never contacted me after the accident. Tesla just issued conclusion without thorough investigation, but blaming me for the crash. Tesla were trying to cover up the lack of dependability of the autopilot system, but blaming everything on my hands not on the steering wheel. Tesla were not interested in why the car veered right suddenly, nor why the car did not slow down during the crash. It is clear that Tesla is selling a beta product with bugs to consumers, and ask the consumers to be responsible for the liability of the bugging autopilot system. Tesla is using all Tesla drivers as lab rats. We are willing to talk to Tesla concerning the accident anytime, anywhere, in front of the public.
4. CNN’s article later about the accident was quoting out of context of our interview. I did not say that I do not know either Tesla or me should be responsible for the accident. I might consider buying another Tesla only if they can iron out the instability problems of their system.
As a survivor of such a bad accident, a past fan of the Tesla technology, I now realized that life is the most precious fortune in this world. Any advance in technology should be based on the prerequisite of protecting life to the maximum extend. In front of life and death, any technology has no right to ignore life, any pursue and dream on technology should first show the respect to life. For the sake of the safety of all Tesla drivers and passengers, and all other people sharing the road, Mr. Musk should stand up as a man, face up the challenge to thoroughly investigate the cause of the accident, and take responsibility for the mistakes of Tesla product. We are willing to publicly talk to you face to face anytime to give you all the details of what happened. Mr. Musk, you should immediately stop trying to cover up the problems of the Tesla autopilot system and blame the consumers.
Tesla’s Response on TMC
TM Ownership, Saturday at 12:11 PM
Dear Mr. Pang,
We were sorry to hear about your accident, but we were very pleased to learn both you and your friend were ok when we spoke through your translator on the morning of the crash (July 9). On Monday immediately following the crash (July 11), we found a member of the Tesla team fluent in Mandarin and called to follow up. When we were able to make contact with your wife the following day, we expressed our concern and gathered more information regarding the incident. We have since made multiple attempts (one Wednesday, one Thursday, and one Friday) to reach you to discuss the incident, review detailed logs, and address any further concerns and have not received a call back.
As is our standard procedure with all incidents experienced in our vehicles, we have conducted a thorough investigation of the diagnostic log data transmitted by the vehicle. Given your stated preference to air your concerns in a public forum, we are happy to provide a brief analysis here and welcome a return call from you. From this data, we learned that after you engaged Autosteer, your hands were not detected on the steering wheel for over two minutes. This is contrary to the terms of use when first enabling the feature and the visual alert presented you every time Autosteer is activated. As road conditions became increasingly uncertain, the vehicle again alerted you to put your hands on the wheel. No steering torque was then detected until Autosteer was disabled with an abrupt steering action. Immediately following detection of the first impact, adaptive cruise control was also disabled, the vehicle began to slow, and you applied the brake pedal.
Following the crash, and once the vehicle had come to rest, the passenger door was opened but the driver door remained closed and the key remained in the vehicle. Since the vehicle had been left in Drive with Creep Mode enabled, the motor continued to rotate. The diagnostic data shows that the driver door was later opened from the outside and the vehicle was shifted to park. We understand that at night following a collision the rotating motors may have been disconcerting, even though they were only powered by minimal levels of creep torque. We always seek to learn from customer concerns, and we are looking into this behavior to see if it can be improved. We are also continually studying means of better encouraging drivers to adhere to the terms of use for our driver assistance features.
We are still seeking to speak with you. Please contact Tesla service so that we can answer any further questions you may have.
Sincerely,
The Tesla team
Elon Musk
Tesla Supercharger Diner food menu gets a sneak peek as construction closes out
What are you ordering at the Tesla Diner?

The Tesla Supercharger Diner in Los Angeles is nearing completion as construction appears to be winding down significantly. However, the more minor details, such as what the company will serve at its 50s-style diner for food, are starting to be revealed.
Tesla’s Supercharger Diner is set to open soon, seven years after CEO Elon Musk first drafted the idea in a post on X in 2018. Musk has largely come through on most of what he envisioned for the project: the diner, the massive movie screens, and the intended vibe are all present, thanks to the aerial and ground footage shared on social media.
We already know the Diner will be open 24/7, based on decals placed on the front door of the restaurant that were shared earlier this week. We assume that Tesla Optimus will come into play for these long and uninterrupted hours.
The Tesla Diner is basically finished—here’s what it looks like
As far as the food, Tesla does have an email also printed on the front door of the Diner, but we did not receive any response back (yet) about what cuisine it will be offering. We figured it would be nothing fancy and it would be typical diner staples: burgers, fries, wings, milkshakes, etc.
According to pictures taken by @Tesla_lighting_, which were shared by Not a Tesla App, the food will be just that: quick and affordable meals that diners do well. It’s nothing crazy, just typical staples you’d find at any diner, just with a Tesla twist:
Tesla Diner food:
• Burgers
• Fries
• Chicken Wings
• Hot Dogs
• Hand-spun milkshakes
• And more https://t.co/kzFf20YZQq pic.twitter.com/aRv02TzouY— Sawyer Merritt (@SawyerMerritt) July 17, 2025
As the food menu is finalized, we will be sure to share any details Tesla provides, including a full list of what will be served and its prices.
Additionally, the entire property appears to be nearing its final construction stages, and it seems it may even be nearing completion. The movie screens are already up and showing videos of things like SpaceX launches.
There are many cars already using the Superchargers at the restaurant, and employees inside the facility look to be putting the finishing touches on the interior.
🚨 Boots on the ground at the Tesla Diner:
— TESLARATI (@Teslarati) July 17, 2025
It’s almost reminiscent of a Tesla version of a Buc-ee’s, a southern staple convenience store that offers much more than a traditional gas station. Of course, Tesla’s version is futuristic and more catered to the company’s image, but the idea is the same.
It’s a one-stop shop for anything you’d need to recharge as a Tesla owner. Los Angeles building permits have not yet revealed the date for the restaurant’s initial operation, but Tesla may have its eye on a target date that will likely be announced during next week’s Earnings Call.
News
Tesla’s longer Model Y did not scale back requests for this vehicle type from fans
Tesla fans are happy with the new Model Y, but they’re still vocal about the need for something else.

Tesla launched a slightly longer version of the Model Y all-electric crossover in China, and with it being extremely likely that the vehicle will make its way to other markets, including the United States, fans are still looking for something more.
The new Model Y L in China boasts a slightly larger wheelbase than its original version, giving slightly more interior room with a sixth seat, thanks to a third row.
Tesla exec hints at useful and potentially killer Model Y L feature
Tesla has said throughout the past year that it would focus on developing its affordable, compact models, which were set to begin production in the first half of the year. The company has not indicated whether it met that timeline or not, but many are hoping to see unveilings of those designs potentially during the Q3 earnings call.
However, the modifications to the Model Y, which have not yet been officially announced for any markets outside of China, still don’t seem to be what owners and fans are looking forward to. Instead, they are hoping for something larger.
A few months ago, I reported on the overall consensus within the Tesla community that the company needs a full-size SUV, minivan, or even a cargo van that would be ideal for camping or business use.
Tesla is missing one type of vehicle in its lineup and fans want it fast
That mentality still seems very present amongst fans and owners, who state that a full-size SUV with enough seating for a larger family, more capability in terms of cargo space for camping or business operation, and something to compete with gas cars like the Chevrolet Tahoe, Ford Expedition, or electric ones like the Volkswagen ID.BUZZ.
We asked the question on X, and Tesla fans were nearly unanimously in support of a larger SUV or minivan-type vehicle for the company’s lineup:
🚨 More and more people are *still* saying that, despite this new, longer Model Y, Tesla still needs a true three-row SUV
Do you agree? https://t.co/QmbRDcCE08 pic.twitter.com/p6m5zB4sDZ
— TESLARATI (@Teslarati) July 16, 2025
Here’s what some of the respondents said:
100% agree, we need a larger vehicle.
Our model Y is quickly getting too small for our family of 5 as the kids grow. A slightly longer Y with an extra seat is nice but it’s not enough if you’re looking to take it on road trips/vacations/ kids sports gear etc.
Unfortunately we…
— Anthony Hunter (@_LiarsDice_) July 17, 2025
Had to buy a Kia Carnival Hybrid because Tesla doesn’t have a true 3 row vehicle with proper space and respectable range. pic.twitter.com/pzwFyHU8Gi
— Neil, like the astronaut (@Neileeyo) July 17, 2025
Agreed! I’m not sure who created this but I liked it enough to save it. pic.twitter.com/Sof5nMehjS
— 🦉Wise Words of Wisdom – Inspirational Quotes (IQ) (@WiseWordsIQ) July 16, 2025
Tesla is certainly aware that many of its owners would like the company to develop something larger that competes with the large SUVs on the market.
However, it has not stated that anything like that is in the current plans for future vehicles, as it has made a concerted effort to develop Robotaxi alongside the affordable, compact models that it claims are in development.
It has already unveiled the Robovan, a people-mover that can seat up to 20 passengers in a lounge-like interior.
The Robovan will be completely driverless, so it’s unlikely we will see it before the release of a fully autonomous Full Self-Driving suite from Tesla.
Energy
Tesla launches first Virtual Power Plant in UK – get paid to use solar
Tesla has launched its first-ever Virtual Power Plant program in the United Kingdom.

Tesla has launched its first-ever Virtual Power Plant program in the United Kingdom. This feature enables users of solar panels and energy storage systems to sell their excess energy back to the grid.
Tesla is utilizing Octopus Energy, a British renewable energy company that operates in multiple markets, including the UK, France, Germany, Italy, Spain, Australia, Japan, New Zealand, and the United States, as the provider for the VPP launch in the region.
The company states that those who enroll in the program can earn up to £300 per month.
Tesla has operated several VPP programs worldwide, most notably in California, Texas, Connecticut, and the U.S. territory of Puerto Rico. This is not the first time Tesla has operated a VPP outside the United States, as there are programs in Australia, Japan, and New Zealand.
This is its first in the UK:
Our first VPP in the UK
You can get paid to share your energy – store excess energy in your Powerwall & sell it back to the grid
You’re making £££ and the community is powered by clean energy
Win-win pic.twitter.com/evhMtJpgy1
— Tesla UK (@tesla_uk) July 17, 2025
Tesla is not the only company that is working with Octopus Energy in the UK for the VPP, as it joins SolarEdge, GivEnergy, and Enphase as other companies that utilize the Octopus platform for their project operations.
It has been six years since Tesla launched its first VPP, as it started its first in Australia back in 2019. In 2024, Tesla paid out over $10 million to those participating in the program.
Participating in the VPP program that Tesla offers not only provides enrolled individuals with the opportunity to earn money, but it also contributes to grid stabilization by supporting local energy grids.
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