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Driver of Model X crash in Montana pens open letter to Musk, calls Tesla drivers “lab rats” [Updated]
Pang, the driver of the Model X that crashed in Montana earlier this month has posted an open letter to Elon Musk and Tesla asking the company to “take responsibility for the mistakes of Tesla products”. He accuses Tesla for allegedly using drivers as “lab rats” for testing of its Autopilot system.
In an email sent to us and also uploaded to the Tesla Motors Club forum, Pang provides a detailed account of what happened the day of the crash. He says he and a friend drove about 600 miles on Interstate 90 on the way to Yellowstone National Park. When he exited the highway to get on Montana route 2, he drove for about a mile, saw conditions were clear, and turned on Autopilot again. Pang describes what happened next as follows:
“After we drove about another mile on state route 2, the car suddenly veered right and crashed into the safety barrier post. It happened so fast, and we did not hear any warning beep. Autopilot did not slow down at all after the crash, but kept going in the original speed setting and continued to crash into more barrier posts in high speed. I managed to step on the break, turn the car left and stopped the car after it crashed 12 barrier posts.
“After we stopped, we heard the car making abnormal loud sound. Afraid that the battery was broken or short circuited, we got out and ran away as fast as we could. After we ran about 50 feet, we found the sound was the engine were still running in high speed. I returned to the car and put it in parking, that is when the loud sound disappeared.”
Pang goes on to explain how his Tesla Model X driving on Autopilot continued to travel on its own even after veering off the road and crashing into a roadside stake. “I was horrified by the fact that the Tesla autopilot did not slow down the car at all after the intial crash. After we crashed on the first barrier post, autopilot continued to drive the car with the speed of 55 to 60 mph, and crashed another 11 posts. Even after I stopped the car, it was still trying to accelerate and spinning the engine in high speed. What if it is not barrier posts on the right side, but a crowd?”
Photo credit: Steven Xu
After the accident, Tesla reviewed the driving logs from the Model X and reported that the car was operating for more than two miles with no hands on the steering wheel, despite numerous alarms and warnings issued by the car. Pang says he never heard any audible warnings. Comments on TMC range from the incredulous to the acerbic. Most feel Teslas simply don’t operate the way Pang said his car did. Among other discrepancies, the cars are designed to put themselves in Park if the driver’s door is opened with no one in the driver’s seat.
But that hasn’t stopped Pang from voicing his strong opinions on Tesla’s Autopilot system. “It is clear that Tesla is selling a beta product with bugs to consumers, and ask the consumers to be responsible for the liability of the bugging autopilot system. Tesla is using all Tesla drivers as lab rats.”
A car that crashes but continues to accelerate is certainly a scary thought. There is no way to resolve the discrepancy between what Pang says happened and Tesla’s account of what occurred. In an updated email sent to us by friend and english translator for Mandarin speaking Pang, Tesla has reached out to Pang to address the matter.
The original open letter from Pang reads as follows:
A Public Letter to Mr. Musk and Tesla For The Sake Of All Tesla Driver’s Safety
From the survivor of the Montana Tesla autopilot crash
My name is Pang. On July 8, 2016, I drove my Tesla Model X from Seattle heading to Yellowstone Nation Park, with a friend, Mr. Huang, in the passenger seat. When we were on highway I90, I turned on autopilot, and drove for about 600 miles. I switched autopilot off while we exited I90 in Montana to state route 2. After about 1 mile, we saw that road condition was good, and turned on autopilot again. The speed setting was between 55 and 60 mph. After we drove about another mile on state route 2, the car suddenly veered right and crashed into the safety barrier post. It happened so fast, and we did not hear any warning beep. Autopilot did not slow down at all after the crash, but kept going in the original speed setting and continued to crash into more barrier posts in high speed. I managed to step on the break, turn the car left and stopped the car after it crashed 12 barrier posts. After we stopped, we heard the car making abnormal loud sound. Afraid that the battery was broken or short circuited, we got out and ran away as fast as we could. After we ran about 50 feet, we found the sound was the engine were still running in high speed. I returned to the car and put it in parking, that is when the loud sound disappeared. Our cellphone did not have coverage, and asked a lady passing by to call 911 on her cellphone. After the police arrived, we found the right side of the car was totally damaged. The right front wheel, suspension, and head light flied off far, and the right rear wheel was crashed out of shape. We noticed that the barrier posts is about 2 feet from the white line. The other side of the barrier is a 50 feet drop, with a railroad at the bottom, and a river next. If the car rolled down the steep slope, it would be really bad.
Concerning this crash accident, we want to make several things clear:
1. We know that while Tesla autopilot is on but the driver’s hand is not on the steering wheel, the system will issue warning beep sound after a while. If the driver’s hands continue to be off the steering wheel, autopilot will slow down, until the driver takes over both the steering wheel and gas pedal. But we did not hear any warning beep before the crash, and the car did not slow down either. It just veered right in a sudden and crashed into the barrier posts. Apparently the autopilot system malfunctioned and caused the crash. The car was running between 55 and 60 mph, and the barrier posts are just 3 or 4 feet away. It happened in less than 1/10 of a second from the drift to crash. A normal driver is impossible to avoid that in such a short time.
2. I was horrified by the fact that the Tesla autopilot did not slow down the car at all after the intial crash. After we crashed on the first barrier post, autopilot continued to drive the car with the speed of 55 to 60 mph, and crashed another 11 posts. Even after I stopped the car, it was still trying to accelerate and spinning the engine in high speed. What if it is not barrier posts on the right side, but a crowd?
3. Tesla never contacted me after the accident. Tesla just issued conclusion without thorough investigation, but blaming me for the crash. Tesla were trying to cover up the lack of dependability of the autopilot system, but blaming everything on my hands not on the steering wheel. Tesla were not interested in why the car veered right suddenly, nor why the car did not slow down during the crash. It is clear that Tesla is selling a beta product with bugs to consumers, and ask the consumers to be responsible for the liability of the bugging autopilot system. Tesla is using all Tesla drivers as lab rats. We are willing to talk to Tesla concerning the accident anytime, anywhere, in front of the public.
4. CNN’s article later about the accident was quoting out of context of our interview. I did not say that I do not know either Tesla or me should be responsible for the accident. I might consider buying another Tesla only if they can iron out the instability problems of their system.
As a survivor of such a bad accident, a past fan of the Tesla technology, I now realized that life is the most precious fortune in this world. Any advance in technology should be based on the prerequisite of protecting life to the maximum extend. In front of life and death, any technology has no right to ignore life, any pursue and dream on technology should first show the respect to life. For the sake of the safety of all Tesla drivers and passengers, and all other people sharing the road, Mr. Musk should stand up as a man, face up the challenge to thoroughly investigate the cause of the accident, and take responsibility for the mistakes of Tesla product. We are willing to publicly talk to you face to face anytime to give you all the details of what happened. Mr. Musk, you should immediately stop trying to cover up the problems of the Tesla autopilot system and blame the consumers.
Tesla’s Response on TMC
TM Ownership, Saturday at 12:11 PM
Dear Mr. Pang,
We were sorry to hear about your accident, but we were very pleased to learn both you and your friend were ok when we spoke through your translator on the morning of the crash (July 9). On Monday immediately following the crash (July 11), we found a member of the Tesla team fluent in Mandarin and called to follow up. When we were able to make contact with your wife the following day, we expressed our concern and gathered more information regarding the incident. We have since made multiple attempts (one Wednesday, one Thursday, and one Friday) to reach you to discuss the incident, review detailed logs, and address any further concerns and have not received a call back.
As is our standard procedure with all incidents experienced in our vehicles, we have conducted a thorough investigation of the diagnostic log data transmitted by the vehicle. Given your stated preference to air your concerns in a public forum, we are happy to provide a brief analysis here and welcome a return call from you. From this data, we learned that after you engaged Autosteer, your hands were not detected on the steering wheel for over two minutes. This is contrary to the terms of use when first enabling the feature and the visual alert presented you every time Autosteer is activated. As road conditions became increasingly uncertain, the vehicle again alerted you to put your hands on the wheel. No steering torque was then detected until Autosteer was disabled with an abrupt steering action. Immediately following detection of the first impact, adaptive cruise control was also disabled, the vehicle began to slow, and you applied the brake pedal.
Following the crash, and once the vehicle had come to rest, the passenger door was opened but the driver door remained closed and the key remained in the vehicle. Since the vehicle had been left in Drive with Creep Mode enabled, the motor continued to rotate. The diagnostic data shows that the driver door was later opened from the outside and the vehicle was shifted to park. We understand that at night following a collision the rotating motors may have been disconcerting, even though they were only powered by minimal levels of creep torque. We always seek to learn from customer concerns, and we are looking into this behavior to see if it can be improved. We are also continually studying means of better encouraging drivers to adhere to the terms of use for our driver assistance features.
We are still seeking to speak with you. Please contact Tesla service so that we can answer any further questions you may have.
Sincerely,
The Tesla team
News
Tesla Cybertruck Dual Motor AWD estimated delivery slips to early fall 2026
Tesla has also added a note on the Cybertruck design page stating that the vehicle’s price will increase after February 28.
Tesla’s estimated delivery window for new Cybertruck Dual Motor All-Wheel Drive (AWD) orders in the United States has shifted to September–October 2026. This suggests that the vehicle’s sub-$60,000 variant is now effectively sold out until then.
The updated timeline was highlighted in a post on X by Tesla watcher Sawyer Merritt, who noted that the estimated delivery window had moved from June 2026 to September-October 2026, “presumably due to strong demand.”
The Dual Motor AWD currently starts at $59,990 before incentives. Tesla has also added a note on the Cybertruck design page stating that the vehicle’s price will increase after February 28.
If demand remains steady, the combination of a later delivery window and a pending price increase suggests Tesla is seeing sustained interest in the newly-introduced Cybertruck configuration. This was highlighted by Elon Musk on X, when he noted that the Cybertruck Dual Motor AWD’s introductory price will only be available for a limited time.
When the Cybertruck was first unveiled in November 2019, Tesla listed the Dual Motor AWD variant at $49,990. Adjusted for inflation, that figure equates to roughly $63,000 in 2026 dollars, based on cumulative U.S. inflation since 2019.
That context makes a potential post-February price in the $64,000 to $65,000 range less surprising, especially as material, labor, and manufacturing costs have shifted significantly over the past several years.
While Tesla has not announced a specific new MSRP, the updated delivery timeline and pricing note together suggest that the Cybertruck Dual Motor AWD could very well be the variant that takes the all-electric full-sized pickup truck to more widespread adoption.
Elon Musk
SpaceX targets 150Mbps per user for upgraded Starlink Direct-to-Cell
If achieved, the 150Mbps goal would represent a significant jump from the current performance of Starlink Direct-to-Cell.
SpaceX is targeting peak download speeds of 150Mbps per user for its next-generation Direct-to-Cell Starlink service. The update was shared by SpaceX Spectrum & Regulatory Affairs Lead Udrivolf Pica during the International Telecommunication Union’s Space Connect conference.
“We are aiming at peak speeds of 150Mbps per user,” Pica said during the conference. “So something incredible if you think about the link budgets from space to the mobile phone.”
If achieved, the 150Mbps goal would represent a significant jump from the current performance of Starlink Direct-to-Cell.
Today, SpaceX’s cellular Starlink service, offered in partnership with T-Mobile under the T-Satellite brand, provides speeds of roughly 4Mbps per user. The service is designed primarily for texts, low-resolution video calls, and select apps in locations that traditionally have no cellular service.
By comparison, Ookla data shows median 5G download speeds of approximately 309Mbps for T-Mobile and 172Mbps for AT&T in the United States, as noted in a PCMag report. While 150Mbps would still trail the fastest terrestrial 5G networks, it would place satellite-to-phone broadband much closer to conventional carrier performance, even in remote areas.
Pica indicated that the upgraded system would support “video, voice, and data services, clearly,” moving beyond emergency connectivity and basic messaging use cases.
To reach that target, SpaceX plans to upgrade its existing Starlink Direct-to-Cell satellites and add significant new capacity. The company recently acquired access to radio spectrum from EchoStar, which Pica described as key to expanding throughput.
“More spectrum means a bigger pipeline, and this means that we can expand what we can do with partners. We can expand the quality of service. And again, we can do cellular broadband basically, cellular broadband use cases, like AI or daily connectivity needs,” he stated.
SpaceX has also requested regulatory approval to deploy 15,000 additional Direct-to-Cell satellites, beyond the roughly 650 currently supporting the system. The upgraded architecture is expected to begin rolling out in late 2027.
News
Tesla seeks approval to test FSD Supervised in new Swedish city
Tesla has applied to conduct local Full Self-Driving (Supervised) testing in the city of Jönköping, Sweden.
Tesla has applied to conduct local Full Self-Driving (Supervised) testing in the city of Jönköping, Sweden.
As per local outlet Jönköpings-Posten, Tesla has contacted the municipality with a request to begin FSD (Supervised) tests in the city. The company has already received approval to test its Full Self-Driving (Supervised) software in several Swedish municipalities, as well as on the national road network.
Sofia Bennerstål, Tesla’s Head of Public Policy for Northern Europe, confirmed that an application has been submitted for FSD’s potential tests in Jönköping.
“I can confirm that we have submitted an application, but I cannot say much more about it,” Bennerstål told the news outlet. She also stated that Tesla is “satisfied with the tests” in the region so far.
The planned tests in Jönköping would involve a limited number of Tesla-owned vehicles. Trained Tesla safety drivers would remain behind the wheel and be prepared to intervene if necessary.
Tesla previously began testing in Nacka municipality after receiving local approval. At the time, the company stated that cooperation between authorities, municipalities, and industry enables technological progress and helps integrate future transport systems into real-world traffic conditions, as noted in an Allt Om Elbil report.
If approved, Jönköping would become the latest Swedish municipality to allow local Full Self-Driving (Supervised) testing.
Tesla’s Swedish testing program is part of the company’s efforts to validate its supervised autonomous driving software in everyday traffic environments. Municipal approvals allow Tesla to gather data in urban settings that include roundabouts, complex intersections, and mixed traffic conditions.
Sweden has become an increasingly active testing ground for Tesla’s driver-assistance software in Europe, with regulatory coordination between local authorities and national agencies enabling structured pilot programs.
Tesla Cybertruck Dual Motor AWD estimated delivery slips to early fall 2026
SpaceX targets 150Mbps per user for upgraded Starlink Direct-to-Cell
