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Tesla flops in 2021 J.D. Power Vehicle Dependability Survey

(Credit: u/kawikados/Reddit)

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The old saying goes: You can’t win them all. Tesla flopped in J.D. Power’s most recent Vehicle Dependability Survey, placing 30th out of 33 manufacturers.

Tesla has celebrated various awards from J.D. Power over the past several years, including the firm’s initial EV Ownership Study and the APEAL Study, which tests an owner’s emotional connection to their car. However, the Vehicle Dependability survey was a different story.

The survey tracks 177 specific problems in eight categories, including powertrain, exterior flaws, and HVAC issues, among other things. The 2021 study assesses the 2018 Model Year, allowing three years of driving time to open up some vehicles’ shortcomings.

33,251 owners were surveyed for this year’s study, with Lexus taking the top spot with 81 problems per 100 vehicles. Porsche, Kia, Toyota, and Buick rounded out the top 5.

However, near the bottom of the list is Tesla, which J.D. Power’s surveyed owners said had 176 issues per 100 vehicles. While Tesla does not officially allow J.D. Power to contact vehicle owners for surveying, enough data was given through independent sources to give the automaker a qualifying score.

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Interestingly, since 2018 was the Model Year that was tested for the 2021 survey, it seems that there could be an explanation for the subpar ratings. Tesla was only a few months into Model 3 production in 2018 after initial deliveries of the sedan began in Summer 2017. Admittedly, CEO Elon Musk called this period “production hell” as it gave the Tesla manufacturing team a variety of headaches during the period. Over the years, Tesla has refined its production processes, giving it more credibility in terms of quality. While this is unconfirmed, it could be the reason for the subpar ratings.

In 2021, Tesla has gained a reputation for building quality vehicles that are void of some of the most notorious issues that owners complained about in past years. Despite the occasional complaint or mishap during delivery or early ownership, Tesla has improved significantly, according to teardown expert Sandy Munro, who was critical of early Model 3 builds that would be applicable for the J.D. Power survey.

Tesla Model Y build quality shows vast improvements in recent production vehicles

Munro was vocally dismissive of the early Model 3, complaining of panel gaps, paint quality, and overall manufacturing issues. Calling the car “terrible” in terms of build quality, Munro has changed his tune since then. Most recently, Munro drove a 2021 build of the Model 3 from Michigan across the United States. He told Teslarati in an interview in January that he was overwhelmingly pleased with the new builds of the vehicle. Only minor complaints were received, and some were not at the fault of the manufacturer.

Tesla has had a tumultuous relationship with its vehicles and has confronted most issues with answers. Musk has stated that he is open to constructive criticism, and Tesla has used it to improve their vehicles’ quality. While the J.D. Power survey may be discouraging, it will be interesting to see how the company’s marks are in three more years when the 2021 builds of Tesla’s cars are tested, especially as the automaker’s focus on manufacturing quality has become an undeniable focus in recent times.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Elon Musk

Tesla locks in Elon Musk’s top problem solver as it enters its most ambitious era

The generous equity award was disclosed by the electric vehicle maker in a recent regulatory filing.

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Credit: Duke University

Tesla has granted Senior Vice President of Automotive Tom Zhu more than 520,000 stock options, tying a significant portion of his compensation to the company’s long-term performance. 

The generous equity award was disclosed by the electric vehicle maker in a recent regulatory filing.

Tesla secures top talent

According to a Form 4 filing with the U.S. Securities and Exchange Commission, Tom Zhu received 520,021 stock options with an exercise price of $435.80 per share. Since the award will not fully vest until March 5, 2031, Zhu must remain at Tesla for more than five years to realize the award’s full benefit.

Considering that Tesla shares are currently trading at around the $445 to $450 per share level, Zhu will really only see gains in his equity award if Tesla’s stock price sees a notable rise over the years, as noted in a Sina Finance report.

Still, even at today’s prices, Zhu’s stock award is already worth over $230 million. If Tesla reaches the market cap targets set forth in Elon Musk’s 2025 CEO Performance Award, Zhu would become a billionaire from this equity award alone.

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Tesla’s problem solver

Zhu joined Tesla in April 2014 and initially led the company’s Supercharger rollout in China. Later that year, he assumed the leadership of Tesla’s China business, where he played a central role in Tesla’s localization efforts, including expanding retail and service networks, and later, overseeing the development of Gigafactory Shanghai.

Zhu’s efforts helped transform China into one of Tesla’s most important markets and production hubs. In 2023, Tesla promoted Zhu to Senior Vice President of Automotive, placing him among the company’s core global executives and expanding his influence beyond China. He has since garnered a reputation as the company’s problem solver, being tapped by Elon Musk to help ramp Giga Texas’s vehicle production. 

With this in mind, Tesla’s recent filing seems to suggest that the company is locking in its top talent as it enters its newest, most ambitious era to date. As could be seen in the targets of Elon Musk’s 2025 pay package, Tesla is now aiming to be the world’s largest company by market cap, and it is aiming to achieve production levels that are unheard of. Zhu’s talents would definitely be of use in this stage of the company’s growth.

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Tesla counters Norway’s VAT hike with dedicated consumer bonus

The move follows Tesla Norway’s stunning finish in 2025, where the company saw substantial sales during the final weeks of the year.

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Credit: Tesla Europe & Middle East/X

Tesla has rolled out a price incentive in Norway, effectively offsetting a notable VAT increase that hit electric vehicle buyers at the start of 2026.

The move follows Tesla Norway’s stunning finish in 2025, where the company saw substantial sales during the final weeks of the year.

A “Tesla bonus”

Once the VAT increase kicked in at the start of 2026, Tesla Norway’s sales cooled almost immediately, as noted in a CarUp report. Tesla’s response was swift, with the electric vehicle maker rolling out what it calls a “Tesla bonus.”

This bonus effectively cuts prices by up to 50,000 kronor across eight model variants. All versions of the Tesla Model Y qualify for the incentive, along with most Tesla Model 3 trims, save for the base entry-level model.

This means that for Tesla Norway’s best-selling vehicles, the bonus effectively restores pricing to pre-VAT levels. This blunts the impact of the new tax and makes Tesla’s vehicle offerings competitive again in Europe’s most EV-saturated market.

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Stabilizing demand

In addition to the “Tesla bonus,” the electric car maker is also offering a promotional interest rate for up to three years, with terms varying by model. The incentive applies to orders placed between January 9 and March 31, 2026, with delivery required by the end of the first quarter.

The stakes are high in Norway, where electric vehicles dominate new-car registrations. From the vehicles that were sold in 2025, 96% of new cars sold were fully electric. And from this number, Tesla and its Model Y made their dominance felt. This was highlighted by Geir Inge Stokke, director of OFV, who noted that Tesla was able to achieve its stellar results despite its small vehicle lineup.

“Taking almost 20% market share during a year with record-high new car sales is remarkable in itself. When a brand also achieves such volumes with so few models, it says a lot about both demand and Tesla’s impact on the Norwegian market,” Stokke stated.

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Elon Musk

SpaceX gains favor as Pentagon embraces Musk-style defense reform

The remarks highlighted Musk’s improving relationship with the White House, as well as SpaceX’s growing role in U.S. defense.

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Credit: @SecWar/X

SpaceX emerged as a clear beneficiary of the Trump administration’s renewed push to accelerate military innovation, as Defense Secretary Pete Hegseth openly praised Elon Musk’s private space enterprise during a visit to the company’s Starbase launch site in Texas. 

The remarks highlighted Musk’s improving relationship with the White House, as well as SpaceX’s growing role in U.S. defense.

Hegseth embraces Elon Musk’s pace

Speaking at SpaceX’s Starbase facility in Brownsville, Texas, Hegseth criticized what he described as a “risk-averse culture” among traditional defense contractors and called for faster innovation modeled after Musk’s approach. He confirmed that the Department of Defense plans to integrate Musk’s Grok AI platform into Pentagon systems, which is part of the administration’s efforts to make the U.S. military an “AI-first warfighting force.”

Hegseth stated that the Pentagon intends to deploy AI models across both classified and unclassified networks, signaling a willingness to push past earlier efforts to limit military use of artificial intelligence. His comments aligned closely with President Donald Trump’s recent call for a $500 billion increase in defense spending, Bloomberg News noted. Trump has also warned major contractors that slower production and shareholder-focused practices could put future contracts at risk.

While Hegseth criticized legacy defense firms, SpaceX was held up as an example of how aggressive timelines, vertical integration, and iterative development could reshape defense strategies. “We need to be blunt here; we can no longer afford to wait a decade for our legacy prime contractors to deliver a perfect system. Winning requires a new playbook. Elon wrote it with his algorithm: question every requirement, delete the dumb ones and accelerate like hell,” Hegseth said.

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SpaceX’s expanding defense role comes into focus

SpaceX has become one of the U.S. government’s most important aerospace partners. The company holds roughly $4 billion in NASA contracts to develop Starship into a lunar lander, while also serving as a key launch provider for sensitive national security payloads using its Falcon 9 and Falcon Heavy rockets.

During the visit, Musk highlighted that his ambitions extend beyond defense contracts, reiterating long-term goals of interplanetary travel and eventual exploration beyond the solar system. Still, the optics of the event reinforced how closely SpaceX’s capabilities now align with U.S. strategic priorities.

The appearance also marked another step in Musk’s political rehabilitation after a public falling-out with the White House last year. Since leaving his role leading the Department of Government Efficiency, Musk has gradually reengaged with the administration, reconnecting with U.S. President Donald Trump during slain conservative activist Charlie Kirk’s tribute and attending events at the White House. Trump’s also recently suggested that Starlink could help restore internet access in Iran.

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