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Tesla flops in 2021 J.D. Power Vehicle Dependability Survey

(Credit: u/kawikados/Reddit)

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The old saying goes: You can’t win them all. Tesla flopped in J.D. Power’s most recent Vehicle Dependability Survey, placing 30th out of 33 manufacturers.

Tesla has celebrated various awards from J.D. Power over the past several years, including the firm’s initial EV Ownership Study and the APEAL Study, which tests an owner’s emotional connection to their car. However, the Vehicle Dependability survey was a different story.

The survey tracks 177 specific problems in eight categories, including powertrain, exterior flaws, and HVAC issues, among other things. The 2021 study assesses the 2018 Model Year, allowing three years of driving time to open up some vehicles’ shortcomings.

33,251 owners were surveyed for this year’s study, with Lexus taking the top spot with 81 problems per 100 vehicles. Porsche, Kia, Toyota, and Buick rounded out the top 5.

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However, near the bottom of the list is Tesla, which J.D. Power’s surveyed owners said had 176 issues per 100 vehicles. While Tesla does not officially allow J.D. Power to contact vehicle owners for surveying, enough data was given through independent sources to give the automaker a qualifying score.

Interestingly, since 2018 was the Model Year that was tested for the 2021 survey, it seems that there could be an explanation for the subpar ratings. Tesla was only a few months into Model 3 production in 2018 after initial deliveries of the sedan began in Summer 2017. Admittedly, CEO Elon Musk called this period “production hell” as it gave the Tesla manufacturing team a variety of headaches during the period. Over the years, Tesla has refined its production processes, giving it more credibility in terms of quality. While this is unconfirmed, it could be the reason for the subpar ratings.

In 2021, Tesla has gained a reputation for building quality vehicles that are void of some of the most notorious issues that owners complained about in past years. Despite the occasional complaint or mishap during delivery or early ownership, Tesla has improved significantly, according to teardown expert Sandy Munro, who was critical of early Model 3 builds that would be applicable for the J.D. Power survey.

Tesla Model Y build quality shows vast improvements in recent production vehicles

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Munro was vocally dismissive of the early Model 3, complaining of panel gaps, paint quality, and overall manufacturing issues. Calling the car “terrible” in terms of build quality, Munro has changed his tune since then. Most recently, Munro drove a 2021 build of the Model 3 from Michigan across the United States. He told Teslarati in an interview in January that he was overwhelmingly pleased with the new builds of the vehicle. Only minor complaints were received, and some were not at the fault of the manufacturer.

Tesla has had a tumultuous relationship with its vehicles and has confronted most issues with answers. Musk has stated that he is open to constructive criticism, and Tesla has used it to improve their vehicles’ quality. While the J.D. Power survey may be discouraging, it will be interesting to see how the company’s marks are in three more years when the 2021 builds of Tesla’s cars are tested, especially as the automaker’s focus on manufacturing quality has become an undeniable focus in recent times.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla Giga Berlin dispute against IG Metall union leads to investigation

As per a report from rbb24, police seized a laptop belonging to an IG Metall member at Tesla Giga Berlin on Tuesday afternoon.

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Credit: Tesla Manufacturing/X

German authorities have opened an investigation into an IG Metall union representative following allegations that a confidential works council meeting at Tesla’s Gigafactory Berlin was secretly recorded. The probe follows a criminal complaint filed by Tesla management last week.

As per a report from rbb24, police seized a laptop belonging to an IG Metall member at Tesla Giga Berlin on Tuesday afternoon. Prosecutors in Frankfurt (Oder) confirmed that an investigation is underway into a possible unauthorized audio recording of an internal works council meeting.

Under German law, recording a non-public meeting without consent may constitute a criminal offense.

Tesla stated that Gigafactory Berlin employees alerted management after allegedly discovering that an external union representative, who was attending the event as a guest, had recorded the session. Plant manager André Thierig stated in a post on X that the representative was “caught in action,” prompting the company to contact police and file a criminal complaint.

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The seized device is now part of the investigation, and authorities will determine whether any unlawful recording had indeed occurred.

IG Metall has denied the accusation. In comments to German media, representatives rejected Tesla’s claim and described the electric vehicle maker’s allegation as an election campaign tactic ahead of upcoming works council elections.

The election at Tesla’s Grünheide plant is scheduled for March 2–4, 2026, with about 11,000 employees being eligible to vote. Regular works council elections in Germany are held every four years between March and May.

The incident comes amid tensions between Tesla and organized labor in Germany. While works councils operate independently from unions, IG Metall has been active at the plant and has previously criticized Tesla’s labor practices. Authorities, for their part, have not yet announced whether charges will be filed, though the investigation remains ongoing.

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Tesla rolls out xAI’s Grok to vehicles across Europe

The initial rollout includes the United Kingdom, Ireland, Germany, Switzerland, Austria, Italy, France, Portugal, and Spain.

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Tesla is rolling out Grok to vehicles in Europe. The feature will initially launch in nine European territories.

In a post on X, the official Tesla Europe, Middle East & Africa account confirmed that Grok is coming to Teslas in Europe. The initial rollout includes the United Kingdom, Ireland, Germany, Switzerland, Austria, Italy, France, Portugal, and Spain, and additional markets are expected to be added later.

Grok allows drivers to ask questions using real-time information and interact hands-free while driving. According to Tesla’s support documentation, Grok can also initiate navigation commands, enabling users to search for destinations, discover points of interest, and adjust routes without touching the touchscreen, as per the feature’s official webpage.

The system offers selectable personalities, ranging from “Storyteller” to “Unhinged,” and is activated either through the App Launcher or by pressing and holding the steering wheel’s microphone button.

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Grok is currently available only on Model S, Model 3, Model X, Model Y, and Cybertruck vehicles equipped with an AMD infotainment processor. Vehicles must be running software version 2025.26 or later, with navigation command support requiring version 2025.44.25 or newer.

Drivers must also have Premium Connectivity or a stable Wi-Fi connection to use the feature. Tesla notes that Grok does not currently replace standard voice commands for vehicle controls such as climate or media adjustments.

The company has stated that Grok interactions are processed securely by xAI and are not linked to individual drivers or vehicles. Users do not need a Grok account or subscription to enable the feature at this time as well.

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Tesla ends Full Self-Driving purchase option in the U.S.

In January, Musk announced that Tesla would remove the ability to purchase the suite outright for $8,000. This would give the vehicle Full Self-Driving for its entire lifespan, but Tesla intended to move away from it, for several reasons, one being that a tranche in the CEO’s pay package requires 10 million active subscriptions of FSD.

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Credit: Tesla

Tesla has officially ended the option to purchase the Full Self-Driving suite outright, a move that was announced for the United States market in January by CEO Elon Musk.

The driver assistance suite is now exclusively available in the U.S. as a subscription, which is currently priced at $99 per month.

Tesla moved away from the outright purchase option in an effort to move more people to the subscription program, but there are concerns over its current price and the potential for it to rise.

In January, Musk announced that Tesla would remove the ability to purchase the suite outright for $8,000. This would give the vehicle Full Self-Driving for its entire lifespan, but Tesla intended to move away from it, for several reasons, one being that a tranche in the CEO’s pay package requires 10 million active subscriptions of FSD.

Although Tesla moved back the deadline in other countries, it has now taken effect in the U.S. on Sunday morning. Tesla updated its website to reflect this:

There are still some concerns regarding its price, as $99 per month is not where many consumers are hoping to see the subscription price stay.

Musk has said that as capabilities improve, the price will go up, but it seems unlikely that 10 million drivers will want to pay an extra $100 every month for the capability, even if it is extremely useful.

Instead, many owners and fans of the company are calling for Tesla to offer a different type of pricing platform. This includes a tiered-system that would let owners pick and choose the features they would want for varying prices, or even a daily, weekly, monthly, and annual pricing option, which would incentivize longer-term purchasing.

Although Musk and other Tesla are aware of FSD’s capabilities and state is is worth much more than its current price, there could be some merit in the idea of offering a price for Supervised FSD and another price for Unsupervised FSD when it becomes available.

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