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Tesla flops in 2021 J.D. Power Vehicle Dependability Survey

(Credit: u/kawikados/Reddit)

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The old saying goes: You can’t win them all. Tesla flopped in J.D. Power’s most recent Vehicle Dependability Survey, placing 30th out of 33 manufacturers.

Tesla has celebrated various awards from J.D. Power over the past several years, including the firm’s initial EV Ownership Study and the APEAL Study, which tests an owner’s emotional connection to their car. However, the Vehicle Dependability survey was a different story.

The survey tracks 177 specific problems in eight categories, including powertrain, exterior flaws, and HVAC issues, among other things. The 2021 study assesses the 2018 Model Year, allowing three years of driving time to open up some vehicles’ shortcomings.

33,251 owners were surveyed for this year’s study, with Lexus taking the top spot with 81 problems per 100 vehicles. Porsche, Kia, Toyota, and Buick rounded out the top 5.

However, near the bottom of the list is Tesla, which J.D. Power’s surveyed owners said had 176 issues per 100 vehicles. While Tesla does not officially allow J.D. Power to contact vehicle owners for surveying, enough data was given through independent sources to give the automaker a qualifying score.

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Interestingly, since 2018 was the Model Year that was tested for the 2021 survey, it seems that there could be an explanation for the subpar ratings. Tesla was only a few months into Model 3 production in 2018 after initial deliveries of the sedan began in Summer 2017. Admittedly, CEO Elon Musk called this period “production hell” as it gave the Tesla manufacturing team a variety of headaches during the period. Over the years, Tesla has refined its production processes, giving it more credibility in terms of quality. While this is unconfirmed, it could be the reason for the subpar ratings.

In 2021, Tesla has gained a reputation for building quality vehicles that are void of some of the most notorious issues that owners complained about in past years. Despite the occasional complaint or mishap during delivery or early ownership, Tesla has improved significantly, according to teardown expert Sandy Munro, who was critical of early Model 3 builds that would be applicable for the J.D. Power survey.

Tesla Model Y build quality shows vast improvements in recent production vehicles

Munro was vocally dismissive of the early Model 3, complaining of panel gaps, paint quality, and overall manufacturing issues. Calling the car “terrible” in terms of build quality, Munro has changed his tune since then. Most recently, Munro drove a 2021 build of the Model 3 from Michigan across the United States. He told Teslarati in an interview in January that he was overwhelmingly pleased with the new builds of the vehicle. Only minor complaints were received, and some were not at the fault of the manufacturer.

Tesla has had a tumultuous relationship with its vehicles and has confronted most issues with answers. Musk has stated that he is open to constructive criticism, and Tesla has used it to improve their vehicles’ quality. While the J.D. Power survey may be discouraging, it will be interesting to see how the company’s marks are in three more years when the 2021 builds of Tesla’s cars are tested, especially as the automaker’s focus on manufacturing quality has become an undeniable focus in recent times.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla takes first step in sunsetting Model S and X with drastic move

Tesla won’t be taking custom orders of the Model S or Model X in Europe any longer.

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Credit: @supergeek18 | X

Tesla has seemingly taken the first step in sunsetting two of its older vehicles, the Model S and Model X, by ending international orders.

The flagship sedan and SUV from Tesla are the two oldest cars in the company’s lineup. They account for a very small portion of overall sales, and several years ago, CEO Elon Musk admitted that Tesla only continues to build and sell them due to “sentimental reasons.”

Earlier this year, there were calls for Tesla to end the production of the two cars, but Lars Moravy said that the Model S and Model X were due to get some love later in 2025. That happened, but the changes were extremely minor.

Tesla launches new Model S and Model X, and the changes are slim

Some took this as an indication that Tesla has kind of moved on from the Model S and Model X. A handful of people seemed to think Tesla would overhaul the vehicles substantially, but the changes were extremely minor and included only a few real adjustments.

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In Europe, customers are unable to even put a new order in on a Model S or Model X.

We noticed earlier today that Tesla pressing the ‘Order’ button on either of the flagship vehicles takes you to local inventory, and not the Design Studio where you’d configure your custom build:

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Tesla simply does not make enough Model S or Model X units to justify the expensive logistics process of shipping custom orders overseas. It almost seems as if they’re that they will essentially build a bunch of random configurations, send them overseas every few months, and let them sell before replenishing inventory.

Inversely, it could also mean Tesla is truly gearing up to sunset the vehicle altogether. It seems unlikely that the company will fade them out altogether in the next couple of years, but it could absolutely think about ending international orders because volume is so low.

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Energy

Tesla inks multi-billion-dollar deal with LG Energy Solution to avoid tariff pressure

Tesla has reportedly secured a sizable partnership with LGES for LFP cells, and there’s an extra positive out of it.

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Credit: Tesla

Tesla has reportedly inked a multi-billion-dollar deal with LG Energy Solution in an effort to avoid tariff pressure and domesticate more of its supply chain.

Reuters is reporting that Tesla and LGES, a South Korean battery supplier of the automaker, signed a $4.3 billion deal for energy storage system batteries. The cells are going to be manufactured by LGES at its U.S. factory located in Michigan, the report indicates. The batteries will be the lithium iron phosphate, or LFP, chemistry.

Tesla delivers 384,000 vehicles in Q2 2025, deploys 9.6 GWh in energy storage

It is a move Tesla is making to avoid buying cells and parts from overseas as the Trump White House continues to use tariffs to prioritize domestic manufacturing.

LGES announced earlier today that it had signed a $4.3 billion contract to supply LFP cells over three years to a company, but it did not identify the customer, nor did the company state whether the batteries would be used in automotive or energy storage applications.

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The deal is advantageous for both companies. Tesla is going to alleviate its reliance on battery cells that are built out of the country, so it’s going to be able to take some financial pressure off itself.

For LGES, the company has reported that it has experienced slowed demand for its cells in terms of automotive applications. It planned to offset this demand lag with more projects involving the cells in energy storage projects. This has been helped by the need for these systems at data centers used for AI.

During the Q1 Earnings Call, Tesla CFO Vaibhav Taneja confirmed that the company’s energy division had been impacted by the need to source cells from China-based suppliers. He went on to say that the company would work on “securing additional supply chain from non-China-based suppliers.”

It seems as if Tesla has managed to secure some of this needed domestic supply chain.

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Lifestyle

Tesla brings perhaps the coolest interior feature to cars in latest update

Tesla adds on to the “fun” aspect of its vehicles.

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Credit: Tesla

Tesla has brought perhaps the coolest interior feature to its cars in a new update that is rolling out to vehicles now.

The feature will require a newer vehicle that has interior ambient lighting, which is present on the new Model S, Model X, Model 3 “Highland,” and Model Y “Juniper.” The Cybertruck also has ambient lighting strips throughout.

Tesla Model Y’s ambient lighting design changes revealed in leaked video

With the Version 2025.26+ Software Update, Tesla is rolling out a new “Sync Accent Lights w/ Music” feature, which is available on the Tesla Toybox:

To enable the feature, you’ll access the Toybox, choose “Light Sync,” and then choose “Sync Accent Lights w/ Music.”

Although it does not improve the performance of the vehicle, it is yet another example of Tesla making one of the coolest cars out there. This is truly a cool add-on that can be used to impress your friends and family.

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