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Tesla owners can soon request service from their mobile app, says Elon Musk
Shortly before Elon Musk revealed the long-awaited specifications and pricing for the Tesla Model 3 Dual Motor AWD version, Tesla’s CEO noted that owners would soon be able to request service through their smartphones. Musk further added that the use of the mobile-based service would require no paperwork on the part of the electric cars’ owners.
While the updated mobile repair system would cost the company more, the higher cost of the upcoming smartphone-based service will result in better “owner happiness,” making the system “worth doing.” Musk further added that Tesla owners who hear rattles or squeaks in their vehicles would be able to use their smartphones as a means for the company to pinpoint the source of the sounds. Such a process, according to Musk, would be accomplished through acoustic signature and triangulation.
We’re working on allowing you to use your phone in car when you hear a rattle/squeak & pinpoint origin by acoustic signature & triangulation
— Elon Musk (@elonmusk) May 21, 2018
As could be seen in Tesla’s support page, roadside assistance services are offered to Tesla owners as a means to “minimize inconvenience” when vehicles become inoperable. Roadside assistance is available for Tesla owners during the first four years or the 50,000 miles covered by the New Vehicle Warranty for the Model S, Model X, and Model 3. Roadside assistance is also provided under the Battery and Drive Unit Limited Warranty.
Some areas of the United States include assistance for flat tires as well. As we noted in a previous report, Tesla’s Mobile Tire Service program was launched by the electric car maker to respond to owners who end up with a flat tire. A Tesla owner who tried out the service noted that the mobile service team responded to a request within 20 minutes. The entire repair service, from flat to back-again-on-the-freeway, was completed in one hour.
Elon Musk’s tweetstorm on Saturday came as he was releasing information about the Model 3’s dual-motor AWD and Performance versions. Musk dropped several new pieces of information during his Twitter session, from the electric cars’ use of a hybrid AC induction and partial, permanent magnet electric motors and the vehicles’ white interior. Musk also provided the price and performance figures of the dual-motor AWD Performance Model 3.
Tesla has been consistent in its efforts to improve owners’ service experience. Over the past year alone, Tesla has launched several programs aimed at making repairs easier and more manageable for the company’s consumer base. During Tesla’s Q1 2017 earnings update, Elon Musk stated that the top-tier P100D variants of the Model S and Model X will be used as loaners for owners whose vehicles are in for maintenance and repairs. According to Musk, Tesla’s goal is to make a “kind of thing where (owners will) hope service takes a long time because (they) have the absolute top-of-the-line (vehicle) as a service loaner.”
Prior to the start of the Model 3’s mass production last July, Tesla also opted to add 350 more service vans to help service its ever-growing fleet. On December, Tesla launched a service that allows owners to book a service appointment online without needing to call or email the company.
Elon Musk
USDOT Secretary visits Tesla Giga Texas, hints at national autonomous vehicle standards
The Transportation Secretary also toured the factory’s production lines and spoke with CEO Elon Musk.

United States Department of Transportation (USDOT) Secretary Sean Duffy recently visited Tesla’s Gigafactory Texas complex, where he toured the factory’s production lines and spoke with CEO Elon Musk. In a video posted following his Giga Texas visit, Duffy noted that he believes there should be a national standard for autonomous vehicles in the United States.
Duffy’s Giga Texas Visit
As could be seen in videos of his Giga Texas visit, the Transportation Secretary seemed to appreciate the work Tesla has been doing to put the United States in the forefront of innovation. “Tesla is one of the many companies helping our country reach new heights. USDOT will be right there all the way to make sure Americans stay safe,” Duffy wrote in a post on X.
He also praised Tesla for its autonomous vehicle program, highlighting that “We need American companies to keep innovating so we can outcompete the rest of the world.”
National Standard
While speaking with Tesla CEO Elon Musk, the Transportation Secretary stated that other autonomous ride-hailing companies have been lobbying for a national standard for self-driving cars. Musk shared the sentiment, stating that “It’d be wonderful for the United States to have a national set of rules for autonomous driving as opposed to 50 independent sets of rules on a state-by-state rules basis.”
Duffy agreed with the CEO’s point, stating that, “You can’t have 50 different rules for 50 different states. You need one standard.” He also noted that the Transportation Department has asked autonomous vehicle companies to submit data. By doing so, the USDOT could develop a standard for the entire United States, allowing self-driving cars to operate in a manner that is natural and safe.
News
Tesla posts Optimus’ most impressive video demonstration yet
The humanoid robot was able to complete all the tasks through a single neural network.

When Elon Musk spoke with CNBC’s David Faber in an interview at Giga Texas, he reiterated the idea that Optimus will be one of Tesla’s biggest products. Seemingly to highlight the CEO’s point, the official Tesla Optimus account on social media platform X shared what could very well be the most impressive demonstration of the humanoid robot’s capabilities to date.
Optimus’ Newest Demonstration
In its recent video demonstration, the Tesla Optimus team featured the humanoid robot performing a variety of tasks. These include household chores such as throwing the trash, using a broom and a vacuum cleaner, tearing a paper towel, stirring a pot of food, opening a cabinet, and closing a curtain, among others. The video also featured Optimus picking up a Model X fore link and placing it on a dolly.
What was most notable in the Tesla Optimus team’s demonstration was the fact that the humanoid robot was able to complete all the tasks through a single neural network. The robot’s actions were also learned directly from Optimus being fed data from first-person videos of humans performing similar tasks. This system should pave the way for Optimus to learn and refine new skills quickly and reliably.
Tesla VP for Optimus Shares Insight
In a follow-up post on X, Tesla Vice President of Optimus (Tesla Bot) Milan Kovac stated that one of the team’s goals is to have Optimus learn straight from internet videos of humans performing tasks, including footage captured in third person or by random cameras.
“We recently had a significant breakthrough along that journey, and can now transfer a big chunk of the learning directly from human videos to the bots (1st person views for now). This allows us to bootstrap new tasks much faster compared to teleoperated bot data alone (heavier operationally).
“Many new skills are emerging through this process, are called for via natural language (voice/text), and are run by a single neural network on the bot (multi-tasking). Next: expand to 3rd person video transfer (aka random internet), and push reliability via self-play (RL) in the real-, and/or synthetic- (sim / world models) world,” Kovac wrote in his post on X.
News
Starship Flight 9 nears as SpaceX’s Starbase becomes a Texan City
SpaceX’s launch site is officially incorporated as Starbase, TX. Starship Flight 9 could launch on May 27, 2025.

SpaceX’s Starbase is officially incorporated as a city in Texas, aligning with preparations for Starship Flight 9. The newly formed city in Cameron County serves as the heart of SpaceX’s Starship program.
Starbase City spans 1.5 square miles, encompassing SpaceX’s launch facility and company-owned land. A near-unanimous vote by residents, who were mostly SpaceX employees, led to its incorporation. SpaceX’s Vice President of Test and Launch, Bobby Peden, was elected mayor of Starbase. The new Texas city also has two SpaceX employees as commissioners. All Starbase officials will serve two-year terms unless extended to four by voters.
As the new city takes shape, SpaceX is preparing for the Starship Flight 9 launch, which is tentatively scheduled for May 27, 2025, at 6:30 PM CDT from Starbase, Texas.
SpaceX secured Federal Aviation Administration (FAA) approval for up to 25 annual Starship and Super Heavy launches from the site. However, the FAA emphasized that “there are other licensing requirements still to be completed,” including policy, safety, and environmental reviews.
On May 15, the FAA noted SpaceX updated its launch license for Flight 9, but added: “SpaceX may not launch until the FAA either closes the Starship Flight 8 mishap investigation or makes a return to flight determination. The FAA is reviewing the mishap report SpaceX submitted on May 14.”
Proposed Texas legislation could empower Starbase officials to close local highways and restrict Boca Chica Beach access during launches. Cameron County Judge Eddie Trevino, Jr., opposes the Texas legislation, insisting beach access remain under county control. This tension highlights the balance between SpaceX’s ambitions and local interests.
Starbase’s incorporation strengthens SpaceX’s operational base as it gears up for Starship Flight 9, a critical step in its mission to revolutionize space travel. With growing infrastructure and regulatory hurdles in focus, Starbase is poised to become a cornerstone of SpaceX’s vision, blending community development with cutting-edge aerospace innovation.
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