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Tesla replaces Model S Plaid totaled by Service Center: an update

Credit: Teslarati

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Tesla has officially replaced a Model S Plaid that was totaled by a Service Center employee following a wheel bearing replacement. The owner, Jeff, updated us on the situation this morning and told us Tesla did replace the car, but he is waiting for significant financial reimbursement from the automaker.

Earlier this month, Teslarati reported that Jeff, a Model S Plaid owner, received a call from the Tesla Service Center in Plano, Texas, after a routine service appointment when the vehicle had only a few thousand miles. Jeff was told by Tesla that his car had been totaled by a Service Center employee, and police reports recovered by Teslarati showed the employee was found liable for the accident and charged with “Failure To Yield – Stop Sign.”

Tesla Model S Plaid totaled by Service Center employee, leaving owner without answers

Tesla had not given Jeff a loaner vehicle nor had obliged with a previous statement that made him believe they would replace his vehicle with a clone located at a Showroom in Texas. While Tesla partially abolished its policy of providing loaners or Uber credits, Jeff’s situation was slightly different. Jeff and Tesla were at a standstill until our coverage. Less than an hour after we published the story, Jeff had been contacted by Tesla and told to remain patient.

Three days after the story, Jeff contacted me and told me that Tesla had a Model S Plaid on the way from Fremont. Jeff was hoping to take delivery by September 18, as he spends half the year at a vacation home in Mexico. Jeff ultimately delayed his trip to take delivery of the vehicle yesterday on September 20.

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He confirmed to Teslarati yesterday that the car was in his possession. “It’s fabulous,” he said. However, Tesla is still working with Jeff to iron out the financial situation.

tesla model s plaid replacement

Credit: Teslarati

“I’m still liable for more than $252,000 to replace a car I could purchase for $160k,” Jeff said. He paid Tesla over $50,000 to relinquish a loan on the previous vehicle. However, upon picking the vehicle up, Jeff said Tesla took an additional $137,000 out of his account. “This has been the most dysfunctional process I’ve ever seen in my life,” he added.

Jeff clarified this morning that Tesla acknowledged the additional funds taken from his account and stated they did not know how it happened as Jeff did not authorize the purchase. However, they assured him the money should be returned within 10 days.

Overall, Jeff is happy he has the car, but is not impressed by the unorganized process. He hopes to have his money returned in the coming days, and said that he still is a fan of Tesla despite this experience.

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I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla counters Norway’s VAT hike with dedicated consumer bonus

The move follows Tesla Norway’s stunning finish in 2025, where the company saw substantial sales during the final weeks of the year.

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Credit: Tesla Europe & Middle East/X

Tesla has rolled out a price incentive in Norway, effectively offsetting a notable VAT increase that hit electric vehicle buyers at the start of 2026.

The move follows Tesla Norway’s stunning finish in 2025, where the company saw substantial sales during the final weeks of the year.

A “Tesla bonus”

Once the VAT increase kicked in at the start of 2026, Tesla Norway’s sales cooled almost immediately, as noted in a CarUp report. Tesla’s response was swift, with the electric vehicle maker rolling out what it calls a “Tesla bonus.”

This bonus effectively cuts prices by up to 50,000 kronor across eight model variants. All versions of the Tesla Model Y qualify for the incentive, along with most Tesla Model 3 trims, save for the base entry-level model.

This means that for Tesla Norway’s best-selling vehicles, the bonus effectively restores pricing to pre-VAT levels. This blunts the impact of the new tax and makes Tesla’s vehicle offerings competitive again in Europe’s most EV-saturated market.

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Stabilizing demand

In addition to the “Tesla bonus,” the electric car maker is also offering a promotional interest rate for up to three years, with terms varying by model. The incentive applies to orders placed between January 9 and March 31, 2026, with delivery required by the end of the first quarter.

The stakes are high in Norway, where electric vehicles dominate new-car registrations. From the vehicles that were sold in 2025, 96% of new cars sold were fully electric. And from this number, Tesla and its Model Y made their dominance felt. This was highlighted by Geir Inge Stokke, director of OFV, who noted that Tesla was able to achieve its stellar results despite its small vehicle lineup.

“Taking almost 20% market share during a year with record-high new car sales is remarkable in itself. When a brand also achieves such volumes with so few models, it says a lot about both demand and Tesla’s impact on the Norwegian market,” Stokke stated.

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SpaceX gains favor as Pentagon embraces Musk-style defense reform

The remarks highlighted Musk’s improving relationship with the White House, as well as SpaceX’s growing role in U.S. defense.

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Credit: @SecWar/X

SpaceX emerged as a clear beneficiary of the Trump administration’s renewed push to accelerate military innovation, as Defense Secretary Pete Hegseth openly praised Elon Musk’s private space enterprise during a visit to the company’s Starbase launch site in Texas. 

The remarks highlighted Musk’s improving relationship with the White House, as well as SpaceX’s growing role in U.S. defense.

Hegseth embraces Elon Musk’s pace

Speaking at SpaceX’s Starbase facility in Brownsville, Texas, Hegseth criticized what he described as a “risk-averse culture” among traditional defense contractors and called for faster innovation modeled after Musk’s approach. He confirmed that the Department of Defense plans to integrate Musk’s Grok AI platform into Pentagon systems, which is part of the administration’s efforts to make the U.S. military an “AI-first warfighting force.”

Hegseth stated that the Pentagon intends to deploy AI models across both classified and unclassified networks, signaling a willingness to push past earlier efforts to limit military use of artificial intelligence. His comments aligned closely with President Donald Trump’s recent call for a $500 billion increase in defense spending, Bloomberg News noted. Trump has also warned major contractors that slower production and shareholder-focused practices could put future contracts at risk.

While Hegseth criticized legacy defense firms, SpaceX was held up as an example of how aggressive timelines, vertical integration, and iterative development could reshape defense strategies. “We need to be blunt here; we can no longer afford to wait a decade for our legacy prime contractors to deliver a perfect system. Winning requires a new playbook. Elon wrote it with his algorithm: question every requirement, delete the dumb ones and accelerate like hell,” Hegseth said.

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SpaceX’s expanding defense role comes into focus

SpaceX has become one of the U.S. government’s most important aerospace partners. The company holds roughly $4 billion in NASA contracts to develop Starship into a lunar lander, while also serving as a key launch provider for sensitive national security payloads using its Falcon 9 and Falcon Heavy rockets.

During the visit, Musk highlighted that his ambitions extend beyond defense contracts, reiterating long-term goals of interplanetary travel and eventual exploration beyond the solar system. Still, the optics of the event reinforced how closely SpaceX’s capabilities now align with U.S. strategic priorities.

The appearance also marked another step in Musk’s political rehabilitation after a public falling-out with the White House last year. Since leaving his role leading the Department of Government Efficiency, Musk has gradually reengaged with the administration, reconnecting with U.S. President Donald Trump during slain conservative activist Charlie Kirk’s tribute and attending events at the White House. Trump’s also recently suggested that Starlink could help restore internet access in Iran.

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Tesla Model Y gets fresh configuration with three highly requested features

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Credit: Tesla

Tesla has launched a new Model Y configuration in the “Premium” trim, and it comes with three highly requested features that have launched in markets outside of the U.S. and in other trims.

Tesla announced on Monday night that it has officially launched the Model Y Premium in a seven-seat configuration, which also comes standard with a 16″ touchscreen and black headliner, both of which are featured in the Model Y Performance trim.

The seven-seat configuration is highly requested by consumers and helps fill out the more spacious SUV offering that the lineup has missed outside of the Model X, which prices out many consumers. This new upgrade only costs $2,500 extra for all three features, bringing the cash price to $48,990.

The move to add the seven-seat configuration with the black headliner and additional screen size is a welcome addition, as many Tesla fans have asked the company to come out with an SUV with more seating capacity. Although it is not a full-size SUV, the additional seating will certainly attract some buyers with bigger families.

It appears the third row is slightly more spacious than the past iteration of the seven-seat Model Y, which was available in the previous design pre-Juniper:

 

Credit: Tesla

However, it definitely still appears to be pretty cramped in terms of legroom. It will definitely be a seating arrangement for smaller passengers, mostly reserved for children.

The other two upgrades are the black headliner, which was launched in other markets and in the Model Y Performance. Many owners have wanted this change, and Tesla listened, but is only offering it with the seven-seat configuration. It also has a larger 16″ touchscreen, also present in the Model Y Performance exclusively:

Credit: Tesla

It is a nice touch to add these highly requested features to the all-electric crossover, which was the best-selling vehicle in the world for the third consecutive year.

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