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The Tesla Autopilot Excuse: How EV ignorance created the perfect storm for a misinformation nightmare

Credit: Tesla

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It was only a few hours after the accident and a bold statement was already making its rounds in the mainstream media. Another Tesla has crashed, and this time, it took the lives of two individuals from Texas. Facing inquiries from journalists eager for some clarity as to what happened in the tragic incident, Harris County Pct. 4 Constable Mark Herman shared a surprisingly confident and bold statement: there was no one in the ill-fated Model S’ driver seat when it crashed. 

“They are 100% certain that no one was in the driver seat driving that vehicle at the time of impact. They are positive. And again, the height from the back seat to the front seat, that would be almost impossible, but again our investigators are trained. They handle collisions. Several of our folks are reconstructionists, but they feel very confident just with the positioning of the bodies after the impact that there was no one driving that vehicle,” Herman said, also noting that the electric car’s fire was out of control for four hours. 

This statement, as well as the headlines that followed it, have since been proven false. And today, they stand as a remarkable case study on how misinformation spreads, and how the truth — even if it eventually emerges from legitimate sources — becomes largely ignored. This is the story of a Model S crash, rushed statements, and how general ignorance of electric vehicles could result in a massive misinformation nightmare. 

But to get a complete view of this story, one has to go back to that fateful night on April 17, 2021, when two men, a 59-year-old Tesla owner and his 69-year-old passenger, crashed after traveling just about 550 feet, before departing the road on a curve, driving over a curb, hitting a drainage culvert and a raised manhole, and smashing into a tree. The vehicle was ablaze following its crash.

The location where the accident happened. (Credit: NTSB)

The Accident

As it is with other Tesla crashes, the Model S crash in Texas immediately caught the attention of national media. It did not take long before even foreign outlets were running with the story. It was during this initial wave of media attention that Constable Mark Herman noted that investigators were 100% sure that there was no one driving the car when it crashed. This statement was gold to numerous media outlets, with some like the New York Post posting a tweet noting that the ill-fated Tesla was on Autopilot. It’s pertinent to note that the Constable never mentioned Autopilot, though his statement declaring that there was no one in the driver’s seat seemed like a strong enough link to the driver-assist suite. 

Soon, even organizations such as Consumer Reports joined the fray, graciously demonstrating that Autopilot could indeed be “fooled” into operating without a human in the driver’s seat. Consumer Reports‘ walkthrough was thorough, showing audiences exactly what needs to be done to defeat Autopilot’s safety measures. This stunt caught the eye of both national and international media as well, and by this time, the narrative was set: Teslas can drive themselves without a driver, and Autopilot could kill. It’s a chilling thought, but it is one that seemed to be casually supported by Ford CEO Jim Farley, who shared Consumer Reports‘ Autopilot defeat device walkthrough on his personal Twitter page. 

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This does not mean to say the narrative surrounding the fatal Model S crash in Texas was ironclad, however. Just days after the initial crash, Palmer Buck, fire chief for The Woodlands Township Fire Department, told the Houston Chronicle that contrary to some reports in the media, the ill-fated Model S was not ablaze for four hours. The fire chief also stated that firefighters did not call Tesla for help, and he was unaware of any hotlines for tips on how to control a battery fire. 

Opinion: Consumer Reports’ Tesla Autopilot stunt crossed a line in an already-heated EV climate

The First Cracks — And A Persistent Misunderstanding

Interestingly enough, even Constable Herman himself seemed less sure about his information later on, noting in a statement to Reuters that his investigators were “almost 99.9% sure” that there was no one in the driver’s seat of the ill-fated car. This was despite Herman noting that they had executed a search warrant on Tesla to secure data about the tragic incident. Meanwhile, Elon Musk went on Twitter to state that data logs so far showed that the ill-fated vehicle was not on Autopilot when it crashed. 

Tesla’s online community took it upon themselves to make sense of the situation, which seemed to have red flags all over the place. The Constable’s statements seemed premature at best, and reports about the vehicle’s fire had been proven false by the fire chief. Couple this with Elon Musk noting that Autopilot was not involved, and it was no surprise that the crash became a topic for analysis and conversations among Tesla supporters. These efforts, however, were largely dismissed if not mocked, with media outlets such as VICE stating that the behavior of the Tesla sleuths was akin to those who believe in conspiracy theories.

“Rather than waiting for the two different federal authorities investigating the crash to publish their findings, some Tesla owners are engaging in the classic behavior of conspiracy theorists and amateur internet sleuths in an apparent attempt to cast doubt on even the most basic facts surrounding the crash,” the publication noted. 

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More cracks about the initial “Autopilot crash” narrative emerged during the company’s Q1 2021 earnings call. Lars Moravy, Tesla’s vice president of vehicle engineering, stated that the company had conducted tests with investigators, and they have determined that Autosteer could not be engaged in the area. He also stated that judging by the distance of the vehicle from the owner’s home to the crash site, the Model S would have only accelerated to 30 mph before covering the entire 550-foot distance using Adaptive Cruise Control. This is undoubtedly a clarification about the incident, but like many things in this story, this was also misunderstood. 

Not long after Tesla’s Q1 2021 earnings call, CBS published a piece titled “At Least One Tesla Autopilot Feature Was Active During Texas Crash That Killed 2.” It’s definitely a catchy headline and one that was sure to draw a decent amount of eyes. There was only one problem: the whole premise of the article was false. To add salt to the wound, Texas Rep. Kevin Brady shared the CBS piece on Twitter, noting that “Despite early claims by (Tesla and Elon Musk), Autopilot WAS engaged in (the) tragic crash in The Woodlands. We need answers.” 

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A Grassroots Movement

In a world where misinformation is prevalent from media outlets that may or may not be incentivized to publish reports that are completely accurate, citizen journalism has the potential to become the voice of reason. And in the case of the Tesla Texas crash, this was certainly the case. After conversations with sources, some of whom have opted to remain anonymous, Teslarati could surmise that it was the efforts of regular people, from electric vehicle advocates and space enthusiasts who were inspired by Elon Musk’s SpaceX, that may have ultimately helped get the right information about the incident to the right place. 

Days after the incident, and a few weeks before the release of the National Transportation Safety Board (NTSB) preliminary report, @GoGundam1, a Texas-based SpaceX advocate, felt alarm bells in his head after Constable Herman declared confidently that he was 100% sure there was no one in the driver’s seat of the ill-fated Model S. Having been familiar with Elon Musk’s companies, the SpaceX enthusiast was also knowledgeable about Tesla and its products, which made the Constable’s statements seem disingenuous at best. Annoyed by the noticeably false narrative that was being formed, the space advocate sent out some feelers to test out the waters. 

The story that emerged was quite remarkable. Information gathered by citizen informants suggested that by April 22, Constable Herman’s office was already in possession of video evidence that was in direct contradiction to the narrative that was initially presented to the media. It was a disturbing thought, but informants also suggested that the office of the Constable had intentions to sit on the information for as long as possible. Granted, these events may seem like they came from the plot of a semi-decent movie, but considering the relative silence from the Constable following his statements of a search warrant being submitted to Tesla, it does seem like the motivations for a follow-up report clarifying the incident were not really there. 

Pertinent information about the Tesla Texas crash, no matter how valuable, would be next to useless if it did not catch the attention of the right entities. And thus, with the information gathered, the SpaceX enthusiast decided to reach out to members of the Tesla community for help. It was a challenging task, but eventually, @LordPente, a longtime Tesla advocate, decided to lend a hand. After numerous messages to other members of the Tesla community, the longtime EV advocate appeared to hit a breakthrough by (seemingly) reaching someone at Tesla. The SpaceX enthusiast, for his part, failed to get in touch with Tesla but was able to send a report to the NTSB, tipping off the agency about the additional video evidence in the Constable’s office. 

During Teslarati’s conversation with the informant and the Tesla advocate, both noted that they were not really sure if their information reached the right entities. However, something happened not long after which suggested that it did. 

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The remains of the ill-fated Tesla Model S (Credit: NTSB)

The Lie Unravels

On May 10, 2021, the National Transportation Safety Board (NTSB) published its preliminary report about the Tesla Model S’ fatal Texas crash. As per the NTSB’s report, “footage from the owner’s home security camera shows the owner entering the car’s driver’s seat and the passenger entering the front passenger seat.” Apart from this, the NTSB also noted that tests of a similar vehicle at the crash location showed that Autopilot could not be engaged in the area, just as Tesla and the electric vehicle community suggested amidst the initial wave of “Autopilot crash” reports. The investigation is ongoing, of course, but based on what the NTSB has published so far, it appears that Autopilot has been absolved in the incident. 

The findings presented in the NTSB’s report all but confirmed what Elon Musk and Tesla supporters were arguing online. It may be disappointing to media outlets like VICE, but as it turned out, the conspiracy theorist-like behavior exhibited by some Tesla sleuths online turned out to be justified. There really was misinformation being floated around, and if it wasn’t for the efforts of a few individuals, pertinent information about the incident might not have been submitted to Tesla or the NTSB on time. 

Interestingly enough, Harris County Pct. 4 Constable Mark Herman has remained silent for now. Teslarati has attempted to reach out to his office through email but was unsuccessful. The Constable, at least for now, seems yet to issue a correction or retraction of his initial and now-debunked statements about the incident. Individuals such as Texas Rep. Kevin Brady have not admitted to making a mistake either. 

How Misinformation Becomes Truth

Tesla, being a rather unorthodox company led by an equally unorthodox man, tends to fall victim to misinformation — lots and lots of it. The story of the Texas crash is a great example, but it is one drop in a whole bucket full of inaccurate reports about the company. Tesla CEO Elon Musk has seemingly thrown the towel with mainstream media coverage, reportedly abolishing Tesla’s PR department last year. This, of course, has pretty much opened the doors to even more misinformation — and to a point, even disinformation — which, in turn, becomes the general public’s truth. 

For professional insights on how misinformation becomes accepted, Teslarati reached out to Stephen Benning, a Professor of Psychology at the University of Las Vegas. Professor Benning explained that humans tend to have an anchoring bias, in which the first information used to make a judgment influences it. While anchoring bias is typically considered in numerical judgments (like estimates on how much something is worth), it could also play out when people hear the first reports of what happened. This is most notable if the event were memorable, like a fatal Tesla crash. The initial information would likely stick on people’s minds and create an initial framework that sets their beliefs about an event. 

“Because initial reports set people’s prior beliefs, additional information has to weigh against established beliefs. People might have additional biases at play, like the confirmation bias that filters out information that isn’t consistent with a previous set of beliefs. It’s as if people put up filters to help themselves maintain the consistency of their beliefs at the expense of their potential correspondence with reality. The initial crash reports were also likely more vivid than the drier details of the subsequent investigation, so the availability heuristic might make those initial reports more vivid and accessible in people’s memories when they think about the crash – even if they’ve followed the subsequent reports,” he wrote. 

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Tesla owner apologizes for staging “brake failure” incident in China

Emma Frances Bloomfield (Ph.D.), currently an Assistant Professor of Communication Studies at the University of Nevada, Las Vegas with an expertise in strategies for combatting misinformation, explained to Teslarati that ultimately, misinformation and disinformation travel very quickly because they tend to be compelling and engaging, all while confirming an audience’s biases. This made the Texas crash a perfect storm of sorts, as it had a compelling event that catered to biases against Tesla and its Autopilot system. Unfortunately, Assistant Professor Bloomfield also highlighted that once misinformation sets in, it takes a ton of effort to overturn. 

“To address misinformation, people can create more complete stories that replace the incorrect one, provide trustworthy authority figures to deliver the message, and not repeat the false information when making the correction. You can also emphasize the importance of accurate information to make the best decisions moving forward and highlight how those changes might benefit the audience/consumer. We also say, ‘correct early and correct often’ to try and get ahead of the temporal advantage misinformation has and to counter the repetition of the false information,” she wrote. 

A Battle That Tesla Doesn’t Need To Lose

If there is something highlighted by Professor Benning and Assistant Professor Bloomfield, it is that misinformation is hard to battle once it’s settled in. And for a lie to settle in, it has to be repeated. The Texas crash demonstrated this. It didn’t start with a lie, but it started with a premature, careless statement that could be easily twisted into one.

The Constable’s certainty that there was no one in the driver’s seat was premature at best, and reports about the incident being an Autopilot crash were also premature then, or a lie at worst. Reports about an uncontrollable blaze burning for four hours were false as well. Yet the narrative was so hammered down and unchallenged that even when the NTSB preliminary report came out, the needle barely moved. 

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Elon Musk’s reservations about maintaining a relationship with the media are understandable. Years of inaccurate reports tend to do that to a person. However, Tesla could also adopt a much more assertive anti-misinformation strategy. Tesla China has been doing this as of late, to great results. Anyone following the Tesla China story would know that the company was embroiled in a PR storm that involved alleged reports of “brake failure” incidents surrounding the company’s vehicles. But after an assertive legal campaign from Tesla China, media outlets have issued apologies for misreporting on the company and social media personalities have admitted to making up alleged incidents that painted the company’s vehicles in a negative light. Granted, such strategies may not be as effective in the United States, but something has to be done. What this something is remains up for question. 

Do you have anything to share with the Teslarati Team? We’d love to hear from you, email us at tips@teslarati.com.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla adjusts one key detail of Robotaxi operations in Austin

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Tesla is adjusting one key detail of Robotaxi operations in Austin: service hours.

Tesla’s Robotaxi platform in Austin has been active since late June and has been running smoothly since then. It has its limits, as Tesla has set hours that Robotaxis can operate, as well as a distinct Service Area, also known as a geofence, which has expanded three times already.

While the geofence is currently approximately 170 square miles in size, Tesla has recently enabled freeway drives, which also necessitated an adjustment to the company’s strategy with its “Safety Monitors.”

Tesla explains why Robotaxis now have safety monitors in the driver’s seat

Traditionally, they sit in the passenger’s seat. During highway driving, they move to the driver’s seat.

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These are just a few adjustments that have been made over the past two and a half months. Now, Tesla is adjusting the service hours of Robotaxi operation in Austin, but only slightly.

Tesla will now operate its Robotaxi ride-hailing service from 6 a.m. to 2 a.m., extending the hours by two hours. It previously shut down at midnight.

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Tesla has implemented a variety of safeguards to ensure riders and drivers are safe during Robotaxi rides, and they have made it a point to adjust things when they feel confident that it will not cause any issues.

Many people have been critical of Robotaxi, especially because a person sits in the front of the car.

However, an accident or some type of mistake could do more damage to the autonomous travel sector than anything else. This would not just impact Tesla, but any company operating an autonomous ride-hailing service in the country.

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Tesla Model Y ownership two weeks in: what I love and what I don’t

With any new car, I don’t really find things I dislike within the first few months; the novelty of a shiny new vehicle usually wears off eventually.

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Credit: Tesla

I am officially two weeks into Tesla ownership, having picked up my Model Y Long Range All-Wheel-Drive on Saturday, August 30. I have many things I really love, and I’ll do my best to come up with a few things I don’t, although I find that to be very difficult currently.

With any new car, I don’t really find things I dislike within the first few months; the novelty of a shiny new vehicle usually wears off eventually. In the past, I’ve had a car I only kept for nine months, but I loved it for the first two months. I am sure down the road, some things about the Tesla will bother me, but right now, I don’t have too much to complain about.

As for the things I love, I’ll try to keep it to just five, and as I continue to write about my ownership experience in the coming months, I’ll see if these things change.

A Quick Rundown

In the two weeks I have had my new Model Y, I have driven 783 miles. I have driven it manually, used Full Self-Driving, navigated tight city streets in Baltimore, and driven spiritedly on the winding back roads of Pennsylvania.

I traded my ICE vehicle for a Tesla Model Y: here’s how it went

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I have had the opportunity to put it to the test in a variety of ways, and I feel like I have a great idea of this car and how it handles and drives just two weeks in.

What I Love About My Tesla Model Y

I am only going to pick a handful of things, but do not take this list as a complete one. I truly have so many things I love about this car, but I want to mention the ones that are not necessarily “novelties.” I love the A/C seats, but it’s not something I feel deserves a mention here, because it would not likely sway someone to consider the car.

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Instead, I want to highlight what I feel are things that truly set the Model Y apart from cars I’ve had in the past.

Tesla Full Self-Driving

Available on all Teslas, Full Self-Driving is something I use every day. It is not only a convenience thing, but it is also truly a fun feature to track improvements, and it’s been fun to show a lot of my friends who are not familiar with its capabilities just how safe and impressive it is.

My Fiancè and I have watched Full Self-Driving make slight changes in performance in the two weeks we’ve been using it. I tracked one instance on a Pennsylvania back road when the car stopped at an “Except Right Turn” Stop Sign. Initially, the car stopped, holding up traffic behind it. Just days later, FSD proceeded through that same Stop Sign cautiously, but without coming to a complete stop, which is the proper way to navigate through it.

This quick adjustment was very impressive, and it even caught the attention of my better half. I will say it has been very fun to watch her fall in love with this car after being very reluctant to watch me get rid of our Bronco Sport.

The Handling

Tesla refined the suspension with the new Model Y, and you can surely feel it. Coming from a larger SUV, I did miss being able to really push the limits of my car on a beautiful, sunny, and warm day, and the winding roads of Pennsylvania are calling me for a drive.

The way this car hugs turns and genuinely puts a smile on my face when I’m pushing it. Dare I say I like driving it more than I like it driving me?

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Interior Storage

One of my biggest complaints about my Bronco Sport was that, despite being an SUV, it felt smaller than it was supposed to be. I had trouble fitting golf bags and luggage in the back without having other storage options. It led me to install a roof rack and get a cargo container. I would have to put longer clubs in the back seat so the bags could lie without clubs getting bent.

I don’t seem to have a significant problem with this in the Model Y. Plus, the frunk and the additional cargo under the floor of the trunk are great for bags and other things. It offers 10 cubic feet more of space with the seats down than the Bronco Sport does.

The Entertainment

Not only is the sound system in this car absolutely unbelievable, but I also really enjoy the Tesla Theater, which is really something that has revolutionized how we spend our time in the car.

Charging at the Superchargers has become a new way for us to spend time together. Even if it’s just 30 minutes, my Fiancé’s busy work schedule at the hospital means we don’t get to spend as much time together as we would like. The charging lets us go grab a snack, watch a movie or show in the car, and just be with each other.

It’s honestly my favorite thing about the car so far, that we’ve both truly enjoyed what it has done for us. It put a smile on my face to hear her say, “It’s just so much fun to be in this car” last night when we met friends for dinner.

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What I Don’t Love

I’m just going to get nitpicky here, because I don’t have much to complain about.

The Paint

I love the Diamond Black, and it gets so many compliments. However, it sure does get dirty fast. I feel like I’m going to have to invest in a car wash membership or set aside time each week to clean it. This is not a Tesla-specific problem, of course.

Climate Control

Another “first-world problem,” but sometimes I do have trouble getting the A/C to go right where I need it. I feel like, to feel the air, I have to put the fan speed to 7 or higher.

Swing Mode has been a real savior in this sense, but my Fiancè sometimes complains that my cold air will hit her when she’s already freezing. I think this is just something I need to get used to, as the vents are significantly different than any other car. It’s really not that bad, but it is worth mentioning that we’ve both said we are still adjusting to it early on.

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Tesla brings closure to head-scratching Cybertruck trim

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(Credit: Tesla)

Tesla has ended the production and sale of a Cybertruck trim level that had many people scratching their heads. The move comes after slow sales on the trim, as many Cybertruck buyers opted for other configurations that seemed to be a better value for the money.

On Friday, Tesla officially brought closure to the Long Range Rear-Wheel-Drive configuration of the Cybertruck, a build that was introduced earlier this year at a lower price point than its All-Wheel-Drive counterparts, but missed many of the key features that made the Cybertruck, the Cybertruck.

Tesla Cybertruck RWD production in full swing at Giga Texas

Rolling the variant out at a price of $69,990, only $10,000 less than that of the All-Wheel-Drive configuration. However, it was also void of many other things:

  • Single Motor
  • Textile Seats instead of Leather
  • 7-Speaker Audio System instead of 15-Speakers
  • No Rear Touchscreen
  • No Powered Tonneau Cover for Truck Bed
  • No 120v/240v outlets

For $79,990, just $10,000 more, owners could receive all of these premium features, plus a more capable All-Wheel-Drive powertrain, which truly made this Rear-Wheel-Drive build of the Cybertruck a sitting duck for criticism.

It was simply not enough meat for the price, and demand was evidently low. From those I spoke to, orders were few and far between; people simply found more value in the All-Wheel-Drive configuration based solely on the additional motor. Adding all the premium interior and functionality features made it a no-brainer.

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In a way, it seems Tesla was overly optimistic about the Rear-Wheel-Drive configuration of the Cybertruck, but even after it was launched, plenty of loyal fans were confused by it:

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The Cybertruck is a great vehicle, and it is among the best vehicles in the company’s lineup. However, it really missed a price point for the Rear-Wheel-Drive configuration that was effective enough to drive people toward it. Many said they would have considered it if Tesla could have brought the price down into the high $40,000 or low $50,000 range.

I took a Tesla Cybertruck weekend Demo Drive – Here’s what I learned

It seems it just did not have the appeal to keep up. Now, Tesla has the All-Wheel-Drive and Cyberbeast for $72,490 and $114,990, respectively.

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