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Tesla China manufacturing shines as MIC Model 3 claims top spot in quality survey

Tesla Gigafactory 3 in Shanghai General Assembly (Source: Tesla)

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A recent survey showed that Tesla’s Made in China Model 3 was ranked as the highest quality sedan in the second quarter of 2020 in the country, citing only .7 complaints per 10,000 vehicles. While the data shows the Model 3 is striking a chord with its Chinese consumers, it also shows the quality of the company’s products that are manufactured at Giga Shanghai.

Chinese quality complaint company CheZhiWang surveyed 38 total sedans that are available in the world’s largest automotive market. The survey included both foreign and domestic models.

The findings concluded that the Tesla Model 3 sedan that is manufactured at the company’s Chinese production facility located in Shanghai is the highest-quality sedan available to consumers in China. Owners of the all-electric vehicle indicated that complaints were nearly obsolete for the Model 3, stating that less than one complaint was registered per 10,000 cars sold.

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The data also suggests that the average domestic car complaint sales ratio in the second quarter was 37.2 complaints per 10,000 vehicles, 12365 Auto reported. All 38 cars that appeared on the list showed lower complaint rates than the national average. However, only the Model 3 was able to keep its complaint rate under 4.2 per 10,000 vehicles.

Perhaps the most striking piece of information gathered from this data is the fact that the Made in China Model 3 is experiencing less criticism on a grand scale than other vehicles, despite the company only producing the car at its Shanghai factory since January 2020. Although Tesla’s workers in China have only been building electric cars for consumers for a short period, the quality of manufacturing is the highest based on the data.

The survey is a testament to the quality of Tesla’s vehicles in Shanghai and the improvements the company has made in manufacturing. When new cars are introduced to an automaker’s fleet, there are bound to be small errors in production that can be recognized as “build quality” issues. These include panel gaps, paint chips, misaligned headlights, faulty buttons and levers, and small cosmetic errors, among many other things.

Tesla, like many other car companies, has had issues in the past with the build quality of its new cars. When owners take delivery of their new electric vehicles, they are required to inspect the car to take notice of any issues there may be cosmetically or functionally. If a problem is spotted, Tesla will take care of the issue to ensure the customer is happy with their purchase. Unfortunately, there have been instances where owners have declined the delivery of their new car because of an excess of quality issues.

This issue isn’t exclusive to Tesla, however. Many automakers experience build quality complaints with their cars. It is a product of accelerated manufacturing to keep up with demand, and companies are bound to make mistakes sometimes.

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However, less than one complaint per 10,000 vehicles is an impressive accomplishment for the Giga Shanghai team. To have such low numbers on a massive scale shows Tesla’s manufacturing efficiencies are improving, and the company’s quality is going up amidst demand that continues to increase in China.

The Made in China Model 3 was the most popular electric car in the world in June, registering over 35,000 units sold during the month, according to the EV Sales Blog.

That’s something to dance about.

(Credit: @Tesla__Mania/Twitter)

H/t: @Ray4Tesla on Twitter

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla rolling out Robotaxi pilot in SF Bay Area this weekend: report

Similar to the Austin pilot, the Robotaxi rides will reportedly be a paid service.

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Credit: @AdanGuajardo/X

Tesla is reportedly preparing to launch a Robotaxi pilot program in the Bay Area this weekend, with invites to a select number of customers reportedly being sent out as early as this Friday.

The update was shared in a report from Insider, which cited an internal memo from the electric vehicle maker.

New Robotaxi service launch

According to Insider, the Robotaxi service in the Bay Area is set to launch as soon as Friday. Thus, some Tesla owners in the area should receive invites to use the driverless ride-hailing service. Similar to the Austin pilot, the Robotaxi rides will reportedly be a paid service.

The publication noted that the Robotaxi service’s geofence in its Bay Area launch will be quite large, as it will include Marin, much of the East Bay, San Francisco, and San Jose. This is not surprising as California has long been saturated with Teslas, and it is home to several of the electric vehicle maker’s key facilities.

Unlike the Austin pilot, the Tesla Robotaxi service’s pilot in the Bay Area will use safety drivers seated in the driver’s seat. These drivers will be able to manually take over using the steering wheel and brakes as needed. As per a spokesperson from the California DMV, the agency recently met with Tesla but the company is yet to submit a formal application to operate fully driverless cars. 

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Tesla Robotaxi expansion

Interestingly enough, Tesla did tease the release of its Robotaxi service to the Bay Area in its second quarter earnings call. While discussing the service, Tesla VP of Autopilot/AI Software Ashok Elluswamy mentioned that the company will initially be rolling out Robotaxis with safety drivers in the San Francisco Bay Area. He did, however, also highlight that the electric vehicle maker is working hard to get government permission to release the service for consumers.

“The next thing to expand would be in the San Francisco Bay Area. We are working with the government to get approval here and, in the meanwhile, launch the service without the person in the driver seat just to expedite and while we wait for regulatory approval,” he stated.

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Tesla is ready with a perfect counter to the end of US EV tax credits

Tesla executives have mentioned that these more affordable models would resemble the company’s current lineup.

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Credit: Tesla Asia/X

The United States’ electric vehicle tax credit is coming to an end at the end of the third quarter. Tesla, the country’s leading electric vehicle maker, is ready to meet this challenge with a rather simple but clever counter. 

Tesla executives outlined this strategy in the recently held Q2 2025 earnings call.

End of the US EV tax credit

While Elon Musk has always maintained that he prefers a market with no EV tax credit, he also emphasized that he supports the rollback of any incentives given to the oil and gas industry. The Trump administration has not done this so far, instead focusing on the expiration of the $7,500 EV tax credit at the end of the third quarter.

Tesla has been going all-in on encouraging customers to purchase their vehicles in Q3 to take advantage of lower prices. The company has also implemented a series of incentives across all its offerings, from the Cybertruck to the Model 3. This, however, is not all, as the company seems to be preparing a longer-term solution to the expiration of the EV tax credit.

Affordable variants

During the Q2 2025 earnings call, Vice President of Vehicle Engineering Lars Moray stated that Tesla really did start the production of more affordable models in June. Quality builds of these vehicles are being ramped this quarter, with the goal of optimizing production over the remaining months of the year. If Tesla is successful, these models will be available for everyone in Q4. 

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“We started production in June, and we’re ramping quality builds and things around the quarter. And given that we started in North America and our goal is to maximize production with a higher rate. So starting Q3, we’re going to keep pushing hard on our current models to avoid complexity… We’ll be ready with new, more affordable models available for everyone in Q4.,” Moravy stated. 

These comments suggest that Tesla should be able to offer vehicles that are competitively priced even after the EV tax credit has been phased out. Interestingly enough, previous comments from Tesla executives have mentioned that these more affordable models would resemble the company’s current lineup. This suggests that the more affordable models may indeed be variations of the Model Y and Model 3, but offered at a lower price.

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Elon Musk

Elon Musk reveals Tesla’s next Robotaxi expansion in more ways than one

Tesla Robotaxi is growing in more ways than one. Tesla wants to expand and hopes to reach half the U.S. population by the end of the year.

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Credit: Tesla

Tesla CEO Elon Musk revealed the company’s plans for its next expansion of the Robotaxi in terms of both the geofence in Austin and the platform overall, as it looks to move to new areas outside of Texas.

Tesla launched the Robotaxi platform last month on June 22, and has since expanded both the pool of users and the area that the driverless Model Y vehicles can travel within.

The first expansion of the geofence caught the attention of nearly everyone and became a huge headline as Tesla picked a very interesting shape for the new geofence, resembling male reproductive parts.

The next expansion will likely absolve this shape. Musk revealed last night that the new geofence will be “well in excess of what competitors are doing,” and it could happen “hopefully in a week or two.”

Musk’s full quote regarding the expansion of the geofence and the timing was:

“As some may have noted, we have already expanded our service area in Austin. It’s bigger and longer, and it’s going to get even bigger and longer. We are expecting to greatly increase the service area to well in excess of what competitors are doing, hopefully in a week or two.”

The expansion will not stop there, either. As Tesla has operated the Robotaxi platform in Austin for the past month, it has been working with regulators in other areas, like California, Arizona, Nevada, and Florida, to get the driverless ride-hailing system activated in more U.S. states.

Tesla confirmed that they are in talks with each of these states regarding the potential expansion of Robotaxi.

Musk added:

“As we get the approvals and prove out safety, we will be launching the autonomous ride-hailing across most of the country. I think we will probably have autonomous ride-hailing in probably half the population of the US by the end of the year.”

We know that Tesla and Musk have been prone to aggressive and sometimes outlandish timelines regarding self-driving technology specifically. Regulatory approvals could happen by the end of the year in several areas, and working on these large metros is the best way to reach half of the U.S. population.

Tesla said its expansion of the geofence in Austin is conservative and controlled due to its obsession with safety, even admitting at one point during the Earnings Call that they are being “paranoid.” Expanding the geofence is necessary, but Tesla realizes any significant mistake by Robotaxi could take it back to square one.

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