News
Tesla Model S Plaid totaled by Service Center employee, leaving owner without answers
Update 9/9/22 12:32 P.M. EST: Jeff contacted me personally and told me Tesla has officially shipped a Model S Plaid identical to his now-totaled vehicle. “I just got a call from Tesla, a clone of my Model S Plaid is on the truck heading for Texas as I text you today.”
A $155,000 Tesla Model S Plaid was totaled several days after the owner dropped the vehicle off for a Service appointment. Now, the owner is attempting to find answers.
After dropping his Model S Plaid with only a few thousand miles off at the Plano, Texas Tesla Service Center on Wednesday, August 24, owner Jeff said he received a call on Tuesday, August 30, from an employee. “We have some bad news,” Jeff heard over the phone. “Your car was totaled.”
“I thought it was a joke,” Jeff told Teslarati in an interview. “I found out very soon it was not a joke.”
After arriving at the Service Center the next day, on Wednesday, August 31, Jeff found his black Model S Plaid in the parking lot. The rear passenger door smashed in, and visibility into the vehicle was limited due to many airbags in the car being deployed. The vehicle had been t-boned by another car traveling just two blocks from the Service Center, located at 5800 Democracy Drive in Plano. The repair had already been completed and an employee was driving the vehicle around to ensure it was completed properly.
- Credit: Teslarati
- Credit: Teslarati
However, the driver of the Model S Plaid, a 31-year-old employee of the Plano Service Center, failed to yield the right of way at a stop sign and was hit by another car. The Model S Plaid was totaled in the accident.
Initially, Jeff was interested in receiving a new car, of course, and there happened to be an exact match of what his Plaid Model S once was at another showroom in the State. He was offered that vehicle on Wednesday, but by Thursday, that had changed. Tesla said they would likely go through insurance, meaning it would take nearly three weeks to get Jeff his vehicle.
The Legalities of the Situation
Teslarati spoke to insurance experts and liability attorneys, who told us the situation in which the vehicle was totaled and determining liability is what truly matters. The fact that this is a customer’s car and an employee crashed it is irrelevant until liability is determined.
We obtained the police report through the City of Plano, which revealed the employee at the Tesla Service Center was at fault. Jeff also told us that when he spoke to the employee driving the vehicle at the time of the accident, they admitted that the accident was his fault.
The report states that the driver of the Model S was officially charged with Failure to Yield the Right of Way at a Stop Sign. The investigating officer describes the accident in the report:
“UNIT 1 WAS STOPPED AT A STOP SIGN IN LANE 2 E/B DEMOCRACY DRIVE FOR PARKWOOD BLVD. UNIT 1 THEN PROCEEDED THROUGH THE INTERSECTION. UNIT 2 WAS N/B PARKWOOD BLVD IN THE RIGHT LANE. DUE TO UNIT 1 FAILING TO YIELD RIGHT OF WAY AT A STOP SIGN TO UNIT 2, THE FRONT END OF UNIT 2 STRUCK THE RIGHT BACK QUARTER OF UNIT 1.”

Illustration of the accident: Unit 1 is the Tesla Model S, while Unit 2 is the Audi A5. Unit 1 is the vehicle at fault, City of Plano officials told Teslarati. (Credit: Teslarati)
The report, obtained by Teslarati, shows there was a second occupant in the Tesla at the time of the crash. The driver is 33. The passenger is 31. Additionally, the Audi A5 that collided with the Tesla was being driven by a 62-year-old who was taken to Plano Presbyterian Hospital.
What’s Next
Tesla has been tight-lipped to Jeff, saying they would be in touch with him regarding the accident within the next three weeks. Tesla may have been attempting to determine liability as its employee who was driving the vehicle may not necessarily be responsible for the accident, especially considering he was t-boned while navigating through an intersection. However, the report filed by the investigating officer determined that the driver of the Tesla was at fault, and the fact that the employee also expressed to Jeff that the accident was his fault would eliminate Tesla’s need to determine this.
Jeff said Tesla has not offered a loaner or a formal replacement vehicle currently, which makes his situation much more complicated. Teslarati reported last month that Tesla had abolished its policy of offering loaners and Uber credits for some service appointments. However, Jeff’s vehicle is totaled, he is without a replacement, and the accident did not happen while he was driving the car, or even in possession of the Model S Plaid.
As of Tuesday, September 6, Tesla has yet to contact Jeff regarding the accident or any information on a replacement vehicle.
I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.
Lifestyle
Tesla app update makes Robotaxi ownership make a lot more sense
Tesla’s app now shows a live indicator when your car is actively driving itself.
A recent Tesla app update, released last week (4.58.5), gives visibility on whether a vehicle is navigating in its semi-autonomous mode or being drive by a human driver. The updated app now displays a live “Self-Driving” indicator in bright blue text directly beneath the vehicle’s speed readout whenever Full Self-Driving is actively engaged, along with the signature glowing blue navigation path that FSD users see on the main touchscreen. It is a small visual update with meaningful implications for how Tesla owners monitor their vehicles remotely.
The feature was first spotted in the wild by X user Jordan Camina, who shared video of a Hardware 3 Model S displaying the new animation through the app while driving. That detail is significant because it confirms the update is not limited to newer HW4 vehicles. It works across hardware generations, and Tesla confirmed it will eventually support all vehicles regardless of chip platform once both the app and vehicle software are updated. The vehicle side requires software version 2026.20.6.1, which has reached nearly 40% of the fleet so far, as monitored by NotaTeslaApp.
The feature makes the most practical sense when viewed through the lens of Tesla’s expanding robotaxi operation. In a robotaxi context, the owner of a vehicle generating ride revenue has a direct financial and safety interest in knowing whether their car is operating under autonomous control at any given moment. The app’s new FSD indicator gives fleet owners exactly that visibility, the same way a logistics company monitors whether a delivery driver is following the planned route. It also carries implications for Tesla’s insurance model. Tesla’s own insurance product prices premiums in part based on FSD engagement rates, and real-time visibility into when FSD is active creates a feedback loop that could eventually tie directly into policy pricing. For individual owners who have opted their personal vehicles into the robotaxi network, the update effectively turns the Tesla app into a fleet management dashboard, one that tells you whether your car is earning money, whether it is driving itself to do it, and whether everything is operating the way it should from wherever you happen to be.
Tesla expands Robotaxi to Florida, marking its third state for autonomy
As Teslarati has reported, Tesla launched unsupervised robotaxi rides in Miami this summer, a milestone that makes a remote FSD status indicator significantly more practical than a cosmetic feature. When a vehicle is operating as a robotaxi without a driver present, the owner or fleet operator needs a reliable way to confirm autonomy is engaged. The app now provides exactly that.
As noted by NotATeslaApp, The update also arrived alongside a hint buried in the same app version that Tesla plans to use the cabin camera to verify driver identity before FSD can be activated. Pairing identity verification with a live autonomy status indicator points toward the infrastructure Tesla is building for a fleet of driverless vehicles that owners can monitor the way you would track a package delivery.
Elon Musk
California snubs Tesla in its newly passed EV incentive that favors Rivian and Lucid
California passed a $135 million EV incentive that rewards Rivian and Lucid while sidelining Tesla
California just drew a line in the EV incentive sand to put Tesla on the wrong side of it. The state recently passed a $135 million program offering first-time electric vehicle buyers a direct incentive with no application required, but the rules were written in a way that leaves Tesla at a structural disadvantage compared to Rivian and Lucid.
The program caps eligible vehicles at $50,000 for new EVs and $25,000 for used ones. That pricing threshold rules out a significant portion of Tesla’s lineup, though some lower-priced Model 3 and Model Y configurations would still qualify. California-based automakers are exempt from the price cap entirely, regardless of what their vehicles cost. Rivian, headquartered in Irvine, and Lucid, based in the San Francisco Bay Area, both benefit from that exemption. Rivian’s R2 starts at roughly $45,000 but has versions above the cap. Lucid’s Air and Gravity start at $70,990 and $79,990 respectively, well above any threshold a non-California company would face.
California hits Tesla Cybercab and Robotaxi driverless cars with new law
Tesla built its reputation and a significant portion of its early market share in California, where EV adoption has consistently led the nation. The company operates its original factory in Fremont, California, and the state was home to Tesla’s headquarters for most of its existence. That changed in 2021 when Tesla moved its corporate headquarters to Austin, Texas. Since then, the relationship between the company and California Governor Gavin Newsom has been openly adversarial, with Musk and Newsom trading public criticism on multiple occasions.
California’s EV incentive landscape has shifted repeatedly in recent years, and Tesla has previously lost eligibility for state-level programs as its vehicles exceeded income-adjusted price thresholds. The federal $7,500 EV tax credit, which Tesla models have qualified for and lost depending on policy cycles, is no longer available after it expired without renewal, making state-level programs more meaningful to buyers than they have been in years.
The practical impact for buyers is more nuanced than the headline suggests. California residents purchasing a Tesla under $50,000 for the first time can still access the incentive. But the exemption written for California-based manufacturers is a structural advantage that rewards where a company plants its headquarters flag rather than where it builds its products, and Tesla moved that flag to Texas.
Elon Musk
SpaceX’s newest logo confirms everything about what it’s become
SpaceX officially absorbed xAI under the SpaceXAI brand, completing the largest private merger in history.
SpaceX made its corporate transformation official in May 2026 when Elon Musk posted on X that xAI would cease to exist as a standalone company. “xAI will be dissolved as a separate company, so it will just be SpaceXAI, the AI products from SpaceX,” he wrote.
A new SpaceXAI logo was announced today, visually embedding the xAI letters inside the SpaceX identity, which can be seen as a deliberate design choice that signals the merger is not a partnership but a full absorption and XAi a core function of the same company. The same way Starlink is not a separate brand but a SpaceX product. The announcement closed the loop on a process that began February 2, 2026, when SpaceX acquired xAI in the largest private merger in history, valued at $1.25 trillion. SpaceX at $1 trillion and xAI at $250 billion.
We are now @SpaceXAI. pic.twitter.com/ema66xDWC9
— SpaceXAI (@SpaceXAI) July 6, 2026
The reason SpaceX bought xAI was stated plainly by Musk at the time of the deal: to build orbital data centers. SpaceX had simultaneously filed with the FCC to launch up to one million satellites designed to function as AI compute nodes in low Earth orbit, escaping what Musk described as the energy constraints limiting AI development on Earth.
xAI provided the AI software stack, with Grok, the X platform, and the Colossus supercomputer infrastructure in Memphis with over 220,000 NVIDIA GPUs, while SpaceX provided the rockets, Starlink, and the capital base to fund it. The two companies needed each other. xAI was burning $2.5 billion in losses on $250 million in revenue. SpaceX was generating an estimated $8 billion in profit on $15 billion in revenue and needed an AI narrative to command the valuation it was targeting for its IPO.
What SpaceX has done, regardless of how the orbital AI vision ultimately plays out, is walk into a public market as something no company has been before: a rocket manufacturer, satellite internet provider, AI software company, social media platform, and supercomputer operator under one ticker. Whether that combination is worth $2 trillion depends entirely on which of those businesses you believe in most.

