Tesla will use a new AI Agent to help expedite Service claims and improve communication with customers.
Tesla is enabling the right to repair its vehicles, at least somewhat, by opening the Electronic Parts Catalog (EPC) to the public. This will allow owners...
Tesla has added an ingenious solution to its smartphone app to help streamline Service appointments and make things easier for technicians and vehicle owners. Tesla Service...
Tesla investors (NASDAQ: TSLA) want CEO Elon Musk to discuss these things on Wednesday as the company will report earnings for the third quarter of 2024....
Tesla owners are complaining about extended wait times for service visits, which, in some cases, can keep owners waiting for as long as two months. It...
Tesla has to face a lawsuit brought on by vehicle owners who stated the company has monopolized the repair and parts market for its vehicles. The...
Tesla has announced plans for its largest Service Center in North America, as it will build a 120,000-square-foot facility in Vancouver, British Columbia, which will serve...
A judge has ruled in Tesla’s favor in a lawsuit claiming that the automaker has monopolized parts and services and forced customers to pay high prices...
Tesla has made good with an owner from New Jersey whose steering wheel fell off just a week after purchasing a Model Y by replacing the...
Tesla is putting an emphasis on Service needs after reportedly closing a flashy showroom in a luxury shopping mall in China. The move points toward the...
Tesla is expanding hiring efforts in Israel, focusing on its Mobile Service division as the company fills out a team in the country. Tesla is hiring...
Elon Musk said that he would be focusing on advancing Tesla Service today. He can be counted on for a lot of things including listening to...
Update 9/9/22 12:32 P.M. EST: Jeff contacted me personally and told me Tesla has officially shipped a Model S Plaid identical to his now-totaled vehicle. “I...
Update 2:59 pm: Paragraph 4 updated to reflect accuracy. Tesla is reserving available loaners for multi-day visits. Tesla’s focus on quick and efficient service visits with...
Tesla has added a self-diagnostic feature to its Smartphone App that will help owners determine if their car is in need of service. The new feature...
Last week, Elon Musk tweeted in a series of updates that Tesla would be attempting to service two-thirds of customer requests “same day.” One of the...
Tesla’s service manuals are now free. Meanwhile, Telsa increased the price of its diagnostic software. In August 2021, Tesla quietly released a set of service subscriptions...
Tesla quietly debuted a set of service subscriptions that could help owners work on their own vehicles. The service subscriptions could pave the way for Tesla...
A new message from Tesla has revealed that the electric car maker is taking the next steps to ensure that its vehicles’ ownership experience is as...
A Tesla Mobile Service technician recently showed true dedication for the job when they were spotted remotely servicing a Model Y during a snowy winter holiday....
