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Tesla updates Supercharger pricing structure, rolls out in-car payment feature

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Tesla has updated the pricing structure for its Supercharger network, including terms for its existing idle fee policy. The idle fee update will impact all Model S, Model X, and Model 3 drivers that utilize the company’s high-powered, global charging network, regardless of whether they are enrolled in free unlimited Supercharging or not.

Supercharger idle fees, first introduced in late 2016 as a means to deter vehicle owners from occupying a charging stall when the vehicle has already met its intended state of charge, have been updated to further encourage owners to move their vehicles from stalls and improve the Supercharging experience for all drivers. Tesla has updated the flat idle fee of $0.40/minute to take into account station occupancy, as follows:

Supercharger Idle Fee

(updated September 19, 2018)

  • Supercharger 50% occupied: $0.50/minute idle fee
  • Supercharger 100% occupied: $1.00/minute idle fee

Tesla notes in its Supercharger FAQ that drivers will be granted a 5-minute grace period during which time a fee will not be incurred. Once this grace period passes, the driver will be charged for the 5-minutes and each additional minute after that. Vehicle owners will continue to receive reminders through Tesla’s app when the vehicle is nearing its intended state of charge.

In-car Payment

Additionally, Tesla has begun to roll out an over-the-air software update (not Version 9) that will include a new in-car payment feature. The new functionality will provide Model S, Model X, and Model 3 owners who leverage pay-per-use Supercharging with the ability to pay from within their vehicle, by inputting credit card information directly into the center touchscreen. The feature will also enable drivers to pay for any incurred idle fees.

The in-car payment functionality is an extension of the credit card section within an owner’s Tesla Account page, or previously known as the MyTesla page. Credit card information entered through the in-car payment feature will automatically be registered to the vehicle owner’s Tesla account and also serve as payment for any incurred idle fees or Supercharger use fees.

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Also introduced in today’s Supercharger pricing structure update is a $50.00 cap wherein Supercharger access will automatically be disabled if there’s an outstanding balance due for Supercharger fees, either incurred through idle fees or Pay Per Use, and when a credit card is not on file. Supercharger access will instantly re-enable once the balance is paid. Tesla will also have the ability to grant Supercharger access to a vehicle, remotely, in the event of an emergency.

The pricing update and software release are being implemented in North America first, followed by a global rollout.

It’s About the Greater Good

Although the latest Supercharger update may be unwelcomed by some Tesla owners that have previously benefitted from the company’s good faith gesture to extend its charging network, largely unenforced, to its drivers, the change is an improvement to its policy that has a significant benefit to the overall community.

When the Silicon Valley-based electric carmaker first created its Supercharger network, the intention was to make long-distance travel an enjoyable and seamless experience for all drivers. But as Supercharger abuse became more rampant, combined with a massive increase in the number of Model S, Model X and Model 3 on the roads, being able to institute some sort of Supercharger fair-use enforcement policy became desperately needed. This is in spite of Tesla’s continued global scale out of its Supercharger and Destination charging network.

A Model X spotted occupying three Supercharger stalls at the Newark, DE Supercharger station went viral in 2016 after sparking outrage across the Tesla community.

Related: Calling all Tesla Supercharger abusers: Don’t ruin it for the rest of us

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Today’s update to Tesla’s Supercharger policy will undoubtedly be one of many in the years to come, as the company continues to adjust and iterate toward a customer experience-focused model that’s also financially feasible.

A Tesla spokesperson tells Teslarati, “Based on feedback from the Tesla owner community, we are adjusting the idle fees associated with our Supercharging program to continue providing the best Supercharging experience as the size of our fleet grows. As has always been the case, our Supercharging and associated fees charged on the network are not meant to be a profit center for Tesla, and we hope to never need to bill for idle fees.”

More information can be found on Tesla’s Supercharger page.

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Tesla’s latest Robotaxi job posting takes the whole program a step forward

On Tuesday, Tesla posted a new job for a Senior Insurance Claims Specialist, Robotaxi, the first of its kind.

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(Credit: Tesla North America/X)

Tesla’s latest Robotaxi job posting goes beyond what has been posted in the past and truly takes the entire program a step forward.

Tesla has been hiring some employees for Robotaxi, but a vast majority of the job postings have been related to Vehicle Operator positions, meaning the people who are Safety Monitors or Validation Vehicle Drivers.

Some job postings have hinted at Robotaxi expanding to new cities.

However, on Tuesday, Tesla posted a new job for a Senior Insurance Claims Specialist, Robotaxi, the first of its kind.

The job description says the employee will “oversee the company’s corporate insurance, risk management and surety programs across all business components.” Additionally, it says the position plays “a critical role in managing incident reporting a claim processes for Tesla Robotaxi and ride-hailing operations.”

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Essentially, Tesla could be looking to prepare for when it eventually will have to take liability for accidents completely. This would be when the company launches fully autonomous vehicles, meaning Cybercab and the Robotaxi program, specifically. It would also include passenger vehicles with Full Self-Driving.

Tesla is currently operating a Robotaxi program in Austin, Texas, as well as a ride-hailing platform in the California Bay Area.

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These programs are the company’s first foray into ride-hailing, with or without someone in the driver’s seat of the vehicle. In Austin, Tesla operates most of its rides without a Safety Monitor in the driver’s seat. Only freeway routes require the Monitor to be directly behind the wheel.

In California, someone sits in the driver’s seat at all times.

The job posting seems to indicate that things could be relatively close in terms of solving self-driving, especially if Tesla is looking to fill a role that would handle autonomous insurance claims.

Of course, it will take Tesla to solve autonomy, and with the company aiming to start Cybercab production (without a steering wheel) in Q2 2025, it surely feels like it is on the brink of something great.

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Tesla snags Lamborghini alum to help in newly entered market

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tesla showroom
Credit: Tesla

Tesla has snagged a Lamborghini alum to help with its entrance into a new market, which has proven to be an intricate situation for the automaker.

A report from Bloomberg states that Tesla has hired Sharad Agarwal, who was formerly employed by the Italian luxury carmaker, to run its operations in India. With Lamborghini, he was employed to handle operations in India.

Tesla launches in India with Model Y, showing pricing will be biggest challenge

Tesla has gone through quite a few different team members with its launch in India, starting with a few hirings a few years ago, well before the company actually committed to selling cars in the country.

The move helps Tesla streamline its executive decision-making process, as it previously had employees in India reach out to managers based in China, among other areas. Agarwal will be stationed in India and will handle the company’s operations.

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Tesla’s mentality behind the strategy is to have local leadership, something that seems to cater to the market specifically.

Tesla had previously put Isabel Fan, the manager of Southeast Asia for the company, in the position. However, Tesla seemed to want someone who was more permanent and would be dedicated to India exclusively.

India has the largest population on Earth and has a massive automotive market for that reason. Tesla stands to gain a lot from a strong performance in India, and its clean energy vehicles could help with pollution of all kinds in the region.

Tesla’s path to entrance in the Indian market was a long one, as the company tried for nearly ten years to get into the elusive region. Back in 2016, CEO Elon Musk said Tesla “would love to be in India,” teasing the Model 3.

By 2017, Tesla had met with officials from the country, but tried to get import duties down to nothing from 100 percent.

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Indian authorities denied Tesla’s request.

For years, Musk met with Prime Minister Narendra Modi to try and iron out a deal of some sort. Nothing truly came to fruition, at least until last year, when real movement started.

By 2024, India had introduced a strategy to reduce import duties for some companies, which was enough for Tesla to make a move. It is now 2025, and the company still has not committed to building a factory in the region. However, it is not completely out of the question.

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Tesla Sentry Mode helps lock up drive-by shooting suspect in Seattle

“A nearby Tesla actually captured the video that showed a man crouched behind a vehicle firing gunshots. A lot of vehicles record, and officers know that Teslas, especially, record, so we use that video all the time in these instances.”

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tesla side repeater camera
(Credit: Tesla)

Police in Seattle, Washington, are crediting Tesla’s well-known Sentry Mode for helping find a suspect in a drive-by shooting case.

A 21-year-old was arrested for an alleged drive-by shooting in the Pioneer Square neighborhood of Seattle this past Sunday, and the leads on the case seemed to be slim.

However, a Tesla parked nearby was able to record the shooting, as well as the car that the suspect hopped in after the crime occurred. It helped police identify the person they were looking for.

Seattle Police Department Detective Brian Pritchard said to MyNorthwest that the Tesla was a critical part of finding the suspect and placing him under arrest:

“A nearby Tesla actually captured the video that showed a man crouched behind a vehicle firing gunshots. A lot of vehicles record, and officers know that Teslas, especially, record, so we use that video all the time in these instances.”

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The Tesla footage helped the Police put the suspect into handcuffs about an hour after the crime was committed. They are currently charged with drive-by shooting and unlawful possession of a firearm.

Tesla Sentry Mode is a security feature the vehicle utilizes to help solve crimes like vandalism, but it is also a cool feature that has caught things like accidents and other incidents on camera.

Many people still do not know about it, including the many vandals who keyed or broke the windows of Teslas earlier this year, as people damaged others’ cars in an act of retaliation against CEO Elon Musk when he became involved in politics.

This is far from the first time Sentry Mode has helped Police Departments solve crimes. Last September, we reported on Oakland’s Police Department in California using Teslas near crime scenes to help solve cases.

Tesla Sentry Mode is Oakland PD’s secret weapon against rising crime

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Sergeant Ben Therriault, president of the Richmond Police Officers Association, said, “We have all these mobile video devices floating around,” in reference to the Teslas that sit and capture nearly everything that surrounds them.

Sentry Mode has helped officers arrest a variety of suspects, including several people who were allegedly involved in the murder of a 27-year-old woman in Northern California.

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