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Tesla updates Supercharger pricing structure, rolls out in-car payment feature

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Tesla has updated the pricing structure for its Supercharger network, including terms for its existing idle fee policy. The idle fee update will impact all Model S, Model X, and Model 3 drivers that utilize the company’s high-powered, global charging network, regardless of whether they are enrolled in free unlimited Supercharging or not.

Supercharger idle fees, first introduced in late 2016 as a means to deter vehicle owners from occupying a charging stall when the vehicle has already met its intended state of charge, have been updated to further encourage owners to move their vehicles from stalls and improve the Supercharging experience for all drivers. Tesla has updated the flat idle fee of $0.40/minute to take into account station occupancy, as follows:

Supercharger Idle Fee

(updated September 19, 2018)

  • Supercharger 50% occupied: $0.50/minute idle fee
  • Supercharger 100% occupied: $1.00/minute idle fee

Tesla notes in its Supercharger FAQ that drivers will be granted a 5-minute grace period during which time a fee will not be incurred. Once this grace period passes, the driver will be charged for the 5-minutes and each additional minute after that. Vehicle owners will continue to receive reminders through Tesla’s app when the vehicle is nearing its intended state of charge.

In-car Payment

Additionally, Tesla has begun to roll out an over-the-air software update (not Version 9) that will include a new in-car payment feature. The new functionality will provide Model S, Model X, and Model 3 owners who leverage pay-per-use Supercharging with the ability to pay from within their vehicle, by inputting credit card information directly into the center touchscreen. The feature will also enable drivers to pay for any incurred idle fees.

The in-car payment functionality is an extension of the credit card section within an owner’s Tesla Account page, or previously known as the MyTesla page. Credit card information entered through the in-car payment feature will automatically be registered to the vehicle owner’s Tesla account and also serve as payment for any incurred idle fees or Supercharger use fees.

Also introduced in today’s Supercharger pricing structure update is a $50.00 cap wherein Supercharger access will automatically be disabled if there’s an outstanding balance due for Supercharger fees, either incurred through idle fees or Pay Per Use, and when a credit card is not on file. Supercharger access will instantly re-enable once the balance is paid. Tesla will also have the ability to grant Supercharger access to a vehicle, remotely, in the event of an emergency.

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The pricing update and software release are being implemented in North America first, followed by a global rollout.

It’s About the Greater Good

Although the latest Supercharger update may be unwelcomed by some Tesla owners that have previously benefitted from the company’s good faith gesture to extend its charging network, largely unenforced, to its drivers, the change is an improvement to its policy that has a significant benefit to the overall community.

When the Silicon Valley-based electric carmaker first created its Supercharger network, the intention was to make long-distance travel an enjoyable and seamless experience for all drivers. But as Supercharger abuse became more rampant, combined with a massive increase in the number of Model S, Model X and Model 3 on the roads, being able to institute some sort of Supercharger fair-use enforcement policy became desperately needed. This is in spite of Tesla’s continued global scale out of its Supercharger and Destination charging network.

A Model X spotted occupying three Supercharger stalls at the Newark, DE Supercharger station went viral in 2016 after sparking outrage across the Tesla community.

Related: Calling all Tesla Supercharger abusers: Don’t ruin it for the rest of us

Today’s update to Tesla’s Supercharger policy will undoubtedly be one of many in the years to come, as the company continues to adjust and iterate toward a customer experience-focused model that’s also financially feasible.

A Tesla spokesperson tells Teslarati, “Based on feedback from the Tesla owner community, we are adjusting the idle fees associated with our Supercharging program to continue providing the best Supercharging experience as the size of our fleet grows. As has always been the case, our Supercharging and associated fees charged on the network are not meant to be a profit center for Tesla, and we hope to never need to bill for idle fees.”

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More information can be found on Tesla’s Supercharger page.

Gene has been obsessed with cars since before he could legally sit in the front seat. Writer, researcher, unofficial CS support, accountant, native suit guy when needed, and overall stick poker. He approaches every story the way he approaches a road trip: with too much enthusiasm, not enough planning, and a surprisingly good outcome. gene@teslarati.com

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Verizon, AT&T and T-Mobile are trying to shut Starlink out before FCC vote

AT&T, Verizon and T-Mobile want 290 MHz cut from an FCC satellite plan before Thursday.

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Starlink D2D direct to device vs Verizon, AT&T (Concept render by Grok)

AT&T, Verizon and T-Mobile are asking the Federal Communications Commission to pull nearly 300 MHz of spectrum out of a proposal that would let satellite companies like SpaceX offer cell service directly to ordinary phones. The request lands one day before the agency votes on it.

The FCC will vote Thursday, October 29, on a notice of proposed rulemaking that would make an additional 482 MHz available for direct to device service, expanding the number of eligible bands from five to 13, according to the FCC fact sheet. It would also scrap the rule requiring a satellite operator to lease spectrum from carriers, replacing it with a certification that the operator has coexistence agreements in place or holds the terrestrial license itself.

That second path matters for SpaceX. As Teslarati reported earlier this month, SpaceX agreed to buy Grain Management’s nationwide 800 MHz portfolio to turn Starlink Mobile into a full US carrier, adding to the spectrum it already bought from EchoStar.

The carriers want two bands removed, 2.5 GHz and 3.45 GHz, which make up 290 MHz of the 482 MHz on the table. Through industry group CTIA, they argued that about 300 million users depend on those bands and that satellite operations in them are not technically feasible. T-Mobile, which calls 2.5 GHz the foundation of its Ultra Capacity 5G network, said in its own filing that satellite interference could wipe out up to 96% of a cell site’s uplink coverage area and cut uplink speeds by 88% to 99%.

Executives from all three carriers met with FCC staff on October 20, and T-Mobile CEO Srini Gopalan met separately with FCC Chairman Brendan Carr. T-Mobile’s role stands out because it is still SpaceX’s US launch partner for Starlink Mobile. The three carriers have also teamed up on their own satellite joint venture to pool spectrum, a move widely seen as a response to Starlink.

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SpaceX is asking for the opposite. In an October 23 filing after meetings with FCC staff and commissioners’ offices, the company asked regulators to add the 902 to 928 MHz band to the proposal. “Doing so now saves time later,” SpaceX wrote. The company also asked the FCC to modernize interference rules and align satellite deployment requirements with those for terrestrial cell networks, saying the goal is to let satellite and ground networks work together so Americans stay connected wherever they are.

The carriers have not been shy about how they view SpaceX as a competitor. On Verizon’s third quarter earnings call Monday, its chief executive said Starlink Mobile “just can’t compete with a terrestrial network” and estimated SpaceX would need four to six years and $300 billion to $500 billion to build a full US carrier network.

Thursday’s vote will not settle which bands survive. Adopting the notice opens a public comment period, with final rules to come later in the proceeding. The FCC already considered and rejected 2.5 GHz for satellite coverage once, in 2024. SpaceX also is not the only satellite player watching: the FCC approved Amazon’s $11.6 billion acquisition of Globalstar on October 27, giving its planned direct to device fleet its own mobile satellite spectrum.

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Tesla Semi catches fire in California: what we know

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Credit: KTVU

A Tesla Semi caught fire in Hayward, California, which caused both directions of traffic to shut down for hours before being completely reopened early on Wednesday, the California Highway Patrol said.

The fire occurred just after 5:30 local time in Hayward on Tuesday, as the Semi caught fire in the southbound lanes of I-880 before CHP officials made the decision to shut down both lanes of traffic due to potential risks from hazardous chemical smoke.

There were no injuries reported.

The cause of the fire is currently unknown, as neither Tesla nor the CHP have not determined a cause.

However, some images taken before the Semi was completely destroyed by the fire seem to indicate this might have been an older unit, as it appears to be one of the designs that Tesla shipped as part of its pilot program, before revising it and starting mass production just a month ago.

At the time of publication, CHP had not returned our request for a comment for additional details, including the Semi involved and any potential collaboration on an investigation between the CHP and Tesla. We will update this story when we hear back from them.

The southbound lanes were reopened at 3:30 a.m. on Wednesday, with the northbound lanes opening last night a few hours after the fire began. The CHP did state that the lithium batteries were “incredibly difficult to extinguish,” according to NBC Bay Area.

The truck’s driver said that the Semi caught fire, but he did not have an explanation.

An estimated 5,000 to 7,000 semi-truck and large commercial vehicle fires occur on U.S. roadways every year.

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Tesla’s ‘Emergency Drive Away’ function gets its first use in the real world

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Credit: Tesla

Tesla’s launch of the “Emergency Drive Away” function a few months back offered owners a safe option to evacuate an area if they were in reasonable danger. The function finally got its first use in the real world, but it appears it was by mistake.

A video shared by u/Joshalander in the r/TeslaLounge subreddit recorded the instance from his vehicle and said the incident took place in Austin this past weekend during the city’s F1 Race.

“Was charging around 6 AM this past Sunday in Austin before heading to the F1 race and heard a pop. Looked over and saw the new emergency drive-away feature in action. Genuinely felt bad for the dude when he got out and realized what happened, since he looked exhausted and only seemed to half-read the prompts.”

Emergency Drive Away unlatches the Supercharger connector from the vehicle, but still causes damage to both the car and the Supercharger. Tesla has said that it will cost up to $25,000 in repairs to have everything fixed back to normal.

Additionally, the company said that if it were not used in an emergency situation, the driver of the vehicle who activated the Emergency Drive Away feature would be responsible for all repair costs.

Tesla constitutes the following situations as reasonable justifications for activating the feature:

  • You face an immediate threat to your life or personal safety.
  • You must leave the area immediately.
  • Exiting the vehicle is unsafe.
  • Unplugging the charge connector would unreasonably delay your departure or expose you to a risk to your personal safety.

After using the feature, Tesla requires the driver to schedule Service so the car can be inspected.

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