Connect with us

News

Tesla updates Supercharger pricing structure, rolls out in-car payment feature

Published

on

Tesla has updated the pricing structure for its Supercharger network, including terms for its existing idle fee policy. The idle fee update will impact all Model S, Model X, and Model 3 drivers that utilize the company’s high-powered, global charging network, regardless of whether they are enrolled in free unlimited Supercharging or not.

Supercharger idle fees, first introduced in late 2016 as a means to deter vehicle owners from occupying a charging stall when the vehicle has already met its intended state of charge, have been updated to further encourage owners to move their vehicles from stalls and improve the Supercharging experience for all drivers. Tesla has updated the flat idle fee of $0.40/minute to take into account station occupancy, as follows:

Supercharger Idle Fee

(updated September 19, 2018)

  • Supercharger 50% occupied: $0.50/minute idle fee
  • Supercharger 100% occupied: $1.00/minute idle fee

Tesla notes in its Supercharger FAQ that drivers will be granted a 5-minute grace period during which time a fee will not be incurred. Once this grace period passes, the driver will be charged for the 5-minutes and each additional minute after that. Vehicle owners will continue to receive reminders through Tesla’s app when the vehicle is nearing its intended state of charge.

In-car Payment

Additionally, Tesla has begun to roll out an over-the-air software update (not Version 9) that will include a new in-car payment feature. The new functionality will provide Model S, Model X, and Model 3 owners who leverage pay-per-use Supercharging with the ability to pay from within their vehicle, by inputting credit card information directly into the center touchscreen. The feature will also enable drivers to pay for any incurred idle fees.

Advertisement

The in-car payment functionality is an extension of the credit card section within an owner’s Tesla Account page, or previously known as the MyTesla page. Credit card information entered through the in-car payment feature will automatically be registered to the vehicle owner’s Tesla account and also serve as payment for any incurred idle fees or Supercharger use fees.

Also introduced in today’s Supercharger pricing structure update is a $50.00 cap wherein Supercharger access will automatically be disabled if there’s an outstanding balance due for Supercharger fees, either incurred through idle fees or Pay Per Use, and when a credit card is not on file. Supercharger access will instantly re-enable once the balance is paid. Tesla will also have the ability to grant Supercharger access to a vehicle, remotely, in the event of an emergency.

The pricing update and software release are being implemented in North America first, followed by a global rollout.

It’s About the Greater Good

Although the latest Supercharger update may be unwelcomed by some Tesla owners that have previously benefitted from the company’s good faith gesture to extend its charging network, largely unenforced, to its drivers, the change is an improvement to its policy that has a significant benefit to the overall community.

Advertisement

When the Silicon Valley-based electric carmaker first created its Supercharger network, the intention was to make long-distance travel an enjoyable and seamless experience for all drivers. But as Supercharger abuse became more rampant, combined with a massive increase in the number of Model S, Model X and Model 3 on the roads, being able to institute some sort of Supercharger fair-use enforcement policy became desperately needed. This is in spite of Tesla’s continued global scale out of its Supercharger and Destination charging network.

A Model X spotted occupying three Supercharger stalls at the Newark, DE Supercharger station went viral in 2016 after sparking outrage across the Tesla community.

Related: Calling all Tesla Supercharger abusers: Don’t ruin it for the rest of us

Today’s update to Tesla’s Supercharger policy will undoubtedly be one of many in the years to come, as the company continues to adjust and iterate toward a customer experience-focused model that’s also financially feasible.

A Tesla spokesperson tells Teslarati, “Based on feedback from the Tesla owner community, we are adjusting the idle fees associated with our Supercharging program to continue providing the best Supercharging experience as the size of our fleet grows. As has always been the case, our Supercharging and associated fees charged on the network are not meant to be a profit center for Tesla, and we hope to never need to bill for idle fees.”

Advertisement

More information can be found on Tesla’s Supercharger page.

Gene has been obsessed with cars since before he could legally sit in the front seat. Writer, researcher, unofficial CS support, accountant, native suit guy when needed, and overall stick poker. He approaches every story the way he approaches a road trip: with too much enthusiasm, not enough planning, and a surprisingly good outcome. gene@teslarati.com

Advertisement
Comments

Investor's Corner

Lucid CEO dispels any rumors of bankruptcy: ‘So far from the facts’

Published

on

Credit: Lucid

Lucid CEO Silvio Napoli responded to rumors of an imminent bankruptcy that was reportedly being mulled after a report stated the automaker was working with the firm AlixPartners to iron out its next steps.

The company felt a massive loss on Wall Street yesterday, as the report essentially pushed the stock down as much as 55 percent on Tuesday.

The report, published initially by Eletric-Vehicles.com, claimed Lucid was essentially in dire straits and was told by AlixPartners, a commonly used restructuring advisor, to either take shares private or file for Chapter 11 bankruptcy protection.

Lucid denies rumors of bankruptcy after over 40% stock drop

Advertisement

Lucid’s head of Communications, Nick Twork, immediately challenged the report and stated the company “has sufficient liquidity to carry its operations well into next year.”

Now, the company’s CEO is chiming in as well, stating that the report is “so far from the facts that they require a direct response.”

Napoli said:

“Lucid is not considering bankruptcy or a transaction to take the company private. Those reports are false. The Board did not explore either scenario. Period.

Advertisement

As disclosed in our most recent quarterly filing, Lucid has sufficient liquidity to fund its operations well into next year.

We work with outside advisors to improve operational performance and execution. They are not advising Lucid on a take-private transaction or bankruptcy, and any suggestion that they have recommended either course of action to management or the Board is false.

My priority is clear: turn this company around. That is where the leadership team and I are focused.

I look forward to providing a full update during our quarterly earnings call on August 4th.”

Advertisement

It seems pretty clear that Lucid is confident things will be okay, and, to be honest, they should not have much to worry about, especially considering the company has been backed by the Saudi Public Investment Fund (PIF) for years. It has solid financial backing, and its sales, while weak, are pretty much right on par with a company of this age.

Advertisement

Lucid also sent a Cease & Desist letter to the publication for their report.

Lucid shares have rebounded nicely and are up nearly 21 percent at the time of publication. As soon as the company dispelled the rumors of bankruptcy yesterday, the stock began to climb back toward more reasonable levels.

Continue Reading

News

Tesla responds to strange Supercharging pricing error with classy move

Published

on

(Credit: Tesla)

Tesla has once again demonstrated strong customer focus by swiftly addressing and fully refunding a bizarre Supercharger pricing glitch that affected drivers in Atlantic Canada.

The issue surfaced earlier this month when the Tesla app began displaying dramatically inflated per-minute charging rates at stations in Prince Edward Island and parts of New Brunswick.

One widely shared screenshot from a Charlottetown, PEI Supercharger showed rates reaching ridiculous levels: $6.00 per minute for the 180-250 kW tier, along with $3.57/min for 100-180 kW and $2.29/min for 60-100 kW.

These figures were several times higher than normal Supercharger pricing in the region.

To put the error in perspective, charging at the highest incorrect rate would have been shockingly expensive.

At 250 kW, a common charging speed at Superchargers, a vehicle pulls roughly 4.17 kWh per minute. Under the glitch, a driver spending just 10 minutes at peak power would face a $60 bill. A typical 20- to 30-minute session to add meaningful range could have cost $120 to $180 or more, before any congestion fees.

Advertisement

Tesla gets another layer of gamification with Free Supercharging on the line

By comparison, standard Canadian Supercharger rates usually fall between $0.25 and $0.60 per kWh, making a similar session cost roughly $15–$40. The erroneous per-minute structure, combined with the inflated numbers, turned what should be a convenient stop into a potential financial shock.

The glitch appears to have started sometime around early July, and quickly drew attention on social media as owners questioned whether Tesla had implemented steep hidden increases. Some drivers even reported seeing $0 charges in their history, indicating broader billing confusion.

Tesla’s official Charging account on X stated that correct pricing would roll out at midnight on July 13, so the fix is already in effect. More importantly, the company announced it would waive all fees for every Supercharger session since July 2. This blanket waiver covers the entire affected period without requiring users to file individual claims, with automated refunds expected soon. The decision affects stations in PEI and nearby areas in New Brunswick and Nova Scotia.

Advertisement

It’s a classy move, and rather than issuing partial credits or forcing owners to submit support tickets, Tesla simply absorbed the cost of the system error and made drivers whole. In an industry where hidden fees and bill disputes are common, Tesla’s proactive, no-questions-asked approach reinforces owner trust and highlights the company’s commitment to service excellence.

The incident, while disruptive for a short time, ultimately showcases Tesla’s ability to own mistakes and prioritize customer satisfaction. Atlantic Canada Tesla owners can now charge with confidence again, knowing the company has their back when technology glitches occur.

In an era of complex EV billing, such transparency and generosity are refreshing and set a positive example for the industry.

Advertisement
Continue Reading

News

SpaceX unveils Starlink next-gen V5 kit: here’s what’s new

Published

on

Credit: Starlink

SpaceX’s Starlink has launched its latest residential hardware kit: the V5. Designed for reliable high-speed internet, the new terminal represents a significant leap forward in user equipment.

Advertisement

The new V5 Starlink kit features a dramatically smaller and lighter form factor, measuring approximately 384 mm x 306 mm x 34 mm and weighing just 1.1 kg, which is less than half the weight of the previous V4 model, which was 2.9 kg.

This compact design makes installation easier and more versatile, whether mounted on a roof, pole, or even integrated with a pipe adapter. An integrated LED light aids setup in low-light conditions.

Power efficiency sees major gains too. The V5 draws only 35-50W, reducing energy consumption and making it ideal for off-grid or solar-powered setups. Despite its smaller size, performance remains robust. Starlink claims peak speeds of 375+ Mbps, supported by a new Wi-Fi 6 Router Mini that covers up to 2,200 square feet and connects up to 235 devices simultaneously.

The kit maintains strong signal reliability in diverse environments, from urban rooftops to remote rural areas, as demonstrated in the promo footage released by SpaceX, showing seamless operation under cloudy skies.

Advertisement

These improvements expand suitable applications considerably. Households can enjoy lag-free 4K streaming, smooth video conferencing, online gaming, and smart home device management without interruption. The V5’s efficiency and portability also benefit RVs, small businesses, and temporary installations in disaster-recovery zones where quick deployment is critical. Its lightweight build lowers shipping costs and simplifies user handling compared to bulkier predecessors.

Starlink’s Broader Impact on Global Internet Connectivity

Since SpaceX began launching Starlink satellites in 2019, the constellation has grown rapidly. By mid-2026, over 10,400 satellites orbit Earth, with thousands more deployed annually. This massive low-Earth-orbit network delivers broadband to approximately 160 countries and territories, reaching millions of users who previously lacked reliable internet access.

Starlink plays a vital role in bridging the digital divide. It provides essential connectivity to remote communities, maritime vessels, airlines, and regions affected by natural disasters or infrastructure gaps. By combining advanced satellite technology with iterative hardware upgrades like the V5 kit, SpaceX continues to push the boundaries of global internet access, fostering education, economic opportunity, and emergency response capabilities worldwide.

As production ramps up, the V5 promises to make high-performance internet even more accessible to users everywhere.

Advertisement
Continue Reading