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Non-Tesla Supercharger access details teased in app update, includes “anti-ICE-ing” reminder

Credit: @olympusdev_/Twitter

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4 years ago

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Earlier this year, Elon Musk noted that Tesla would likely open its expansive Supercharger Network to non-Tesla EVs by the end of the year. According to the CEO, non-Tesla drivers who wish to access the Supercharger Network would simply need to use the company’s mobile app to connect to an available charging stall to initiate a charging session. Based on the code of version 4.2.3 of the Tesla mobile app, it appears that the company is doing what it can to make these features a reality in the near future. 

The code of the Tesla app’s 4.2.3 update revealed a number of key references about the upcoming Supercharger service. The update’s code, for one, indicated that Tesla would be promoting its Supercharger Network as the “largest global charging network” in the market. The company would also be encouraging users to “save on (your) monthly charging costs with a Membership.” It remains to be seen what this Membership entails, but such an initiative would likely encourage more EV drivers to use the Supercharger Network. 

Similar to previous versions of the Tesla app, the company would be promoting its vehicles and merchandise for mobile users. Advertisements for the Model S, Model 3, Model X, and Model Y are visible, and the option to order any of the company’s existing vehicle lineup seems to be available as well. This marketing strategy could help Tesla expand its reach to more customers, as EV drivers would likely see the company’s offerings while charging their non-Tesla electric cars. 

Image assets found in the new Tesla mobile app update provided hints at some of the options and menus that would be presented to mobile users as well. Based on a set of images retrieved by Tesla advocate @olympusdev_ on Twitter, it appears that non-Tesla owners would be able to perform searches for available Superchargers from the app itself. And just like what Musk hinted at earlier this year, non-Tesla drivers would simply need to indicate the Supercharger stall number they wish to use before initiating a charging session. 

Interestingly enough, the Tesla app also seems to include some useful reminders for non-Tesla owners when they use the company’s Supercharger Network. These include a reminder not to park their EVs sideways when Supercharging, as this would result in other stalls being blocked. This is a pretty good more on Tesla’s part, as it would discourage non-Tesla owners from inadvertently “ICE-ing” a Supercharger stall. 

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While “ICE-ing” pertains to the practice of blocking an EV charging stall by an internal combustion-powered vehicle, incidents involving electric cars blocking other EVs have unfortunately become quite commonplace as battery electric cars became more mainstream. With this in mind, the company’s gentle reminder in its mobile app could be seen as an effort to avoid potential EV charging station blocking incidents, especially when the Supercharger Network is opened to non-Tesla electric cars.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

Published

8 hours ago

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August 11, 2025

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

9 hours ago

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August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

Published

11 hours ago

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August 11, 2025

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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