Tesla has a knack for not performing well in some reliability and dependability surveys, and the most recently released assessment from Consumer Reports continued that trend after the electric automaker finished 27th out of 28 total brands. The report comes just days after Tesla’s Model 3 and Model S claimed two of the top three spots on Consumer Reports’ list of most satisfying cars on the market.
Only Lincoln, a brand of legacy automaker Ford, finished below Tesla. The Model X was rated Tesla’s least reliable vehicle and received 5 out of 100 possible points.
Tesla’s four all-electric vehicles boast some of the best performance and technology on the market. Ask some of the world’s biggest non-profit organizations that handle the automotive sector, and they will regularly conclude Tesla is near the bottom of the barrel. This year’s Reliability Survey from Consumer Reports showed that only the Model 3 was rated with “average” reliability, the highest mark Tesla scored in the assessment. Tesla’s other three vehicles were considered “below average.”
Tesla trifecta dominates Consumer Reports’ list of most satisfying cars on the market
Consumer Reports says that it obtains its reliability data from the Auto Surveys sent to CR members every year. The organization received responses on over 300,000 vehicles this year, detailing information from model years 2000 to 2021. CR asks about reliability and satisfaction to obtain information regarding brands. On its website, Consumer Reports shows how it obtains its rankings for reliability:
“For reliability, we ask members to note any problems with their vehicles that occurred in the previous 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime). We ask them to include problems covered by warranty, but not the ones resulting from accident damage or due solely to recall. Respondents check off problems from a list of trouble areas, ranging from the engine and transmission to climate system, brakes, electrical system, and power accessories. They also tell us in writing (verbatim) specifically what their experiences were to help us understand precisely what problems they are having.”
Interestingly, recent reports from Tesla owners have indicated that build quality has never been better. While customer service is a noted weak point of Tesla, the company still maintains relatively positive experiences with its service. Additionally, the lack of maintenance for an electric vehicle is significantly less. However, there are plenty of owners who are also members of CR that are indicating their cars are not super reliable.
The Model 3 obtained a score of 59 for its reliability rating. The Model S, Y, and X received 20,18, and 5, respectively.
The Model 3 was the only vehicle to score an “Average” rating in CR’s new Reliability Survey. (Credit: Tesla)
CR Director of Vehicle Testing Jake Fisher said that the Model X received incredibly low scores because of continuing issues with its falcon-wing doors. Additionally, The Model Y SUV has build quality issues, Fisher said, especially with “poorly fitting body panels, leaks, and issues with its climate control system,” he said to Reuters. Additionally, in typical CR fashion, the publication took a dig at Tesla’s Full Self-Driving feature, where Fisher said, “Full Self-Driving is not Full Self-Driving at all. It’s a convenience feature.”
Consumer Reports’ has regularly been highly critical of Tesla, so the survey results should be taken with some caution. Tesla has had a tumultuous relationship with the build quality of its vehicles, but has refined manufacturing processes in its facilities for years. CEO Elon Musk has stated that he is open to constructive criticism, and Tesla has used it to improve their vehicles’ quality.
I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.
News
Tesla FSD V14.2.1 is earning rave reviews from users in diverse conditions
Tesla’s Full Self-Driving (Supervised) software continues its rapid evolution, with the latest V14.2.1 update drawing widespread praise.
Tesla’s Full Self-Driving (Supervised) software continues its rapid evolution, with the latest V14.2.1 update drawing widespread praise for its smoother performance and smarter decision-making.
Videos and firsthand accounts from Tesla owners highlight V14.2.1 as an update that improves navigation responsiveness, sign recognition, and overall fluidity, among other things. Some drivers have even described it as “more alive than ever,” hinting at the system eventually feeling “sentient,” as Elon Musk has predicted.
FSD V14.2.1 first impressions
Early adopters are buzzing about how V14.2.1 feels less intrusive while staying vigilant. In a post shared on X, Tesla owner @LactoseLunatic described the update as a “huge leap forward,” adding that the system remains “incredibly assertive but still safe.”
Another Tesla driver, Devin Olsenn, who logged ~600 km on V14.2.1, reported no safety disengagements, with the car feeling “more alive than ever.” The Tesla owner noted that his wife now defaults to using FSD V14, as the system is already very smooth and refined.
Adverse weather and regulatory zones are testing grounds where V14.2.1 shines, at least according to testers in snow areas. Tesla watcher Sawyer Merritt shared a video of his first snowy drive on unplowed rural roads in New Hampshire, where FSD did great and erred on the side of caution. As per Merritt, FSD V14.2.1 was “extra cautious” but it performed well overall.
Sign recognition and freeway prowess
Sign recognition also seemed to show improvements with FSD V14.2.1. Longtime FSD tester Chuck Cook highlighted a clip from his upcoming first-impressions video, showcasing improved school zone behavior. “I think it read the signs better,” he observed, though in standard mode, it didn’t fully drop to 15 mph within the short timeframe. This nuance points to V14.2.1’s growing awareness of temporal rules, a step toward fewer false positives in dynamic environments.
FSD V14.2.1 also seems to excel in high-stress highway scenarios. Fellow FSD tester @BLKMDL3 posted a video of FSD V14.2.1 managing a multi-lane freeway closure due to a police chase-related accident. “Perfectly handles all lanes of the freeway merging into one,” the Tesla owner noted in his post on X.
FSD V14.2.1 was released on Thanksgiving, much to the pleasant surprise of Tesla owners. The update’s release notes are almost identical to the system’s previous iteration, save for one line item read, “Camera visibility can lead to increased attention monitoring sensitivity.”
News
Tesla FSD Supervised ride-alongs in Europe begin in Italy, France, and Germany
The program allows the public to hop in as a non-driving observer to witness FSD navigate urban streets firsthand.
Tesla has kicked off passenger ride-alongs for Full Self-Driving (Supervised) in Italy, France and Germany. The program allows the public to hop in as a non-driving observer to witness FSD navigate urban streets firsthand.
The program, detailed on Tesla’s event pages, arrives ahead of a potential early 2026 Dutch regulatory approval that could unlock a potential EU-wide rollout for FSD.
Hands-Off Demos
Tesla’s ride-along invites participants to “ride along in the passenger seat to experience how it handles real-world traffic & the most stressful parts of daily driving, making the roads safer for all,” as per the company’s announcement on X through its official Tesla Europe & Middle East account.
Sign-ups via localized pages offer free slots through December, with Tesla teams piloting vehicles through city streets, roundabouts and highways.
“Be one of the first to experience Full Self-Driving (Supervised) from the passenger seat. Our team will take you along as a passenger and show you how Full Self-Driving (Supervised) works under real-world road conditions,” Tesla wrote. “Discover how it reacts to live traffic and masters the most stressful parts of driving to make the roads safer for you and others. Come join us to learn how we are moving closer to a fully autonomous future.”
Building trust towards an FSD Unsupervised rollout
Tesla’s FSD (Supervised) ride-alongs could be an effective tool to build trust and get regular car buyers and commuters used to the idea of vehicles driving themselves. By seating riders shotgun, Tesla could provide participants with a front row seat to the bleeding edge of consumer-grade driverless systems.
FSD (Supervised) has already been rolled out to several countries, such as the United States, Canada, Australia, New Zealand, and partially in China. So far, FSD (Supervised) has been received positively by drivers, as it really makes driving tasks and long trips significantly easier and more pleasant.
FSD is a key safety feature as well, which became all too evident when a Tesla driving on FSD was hit by what seemed to be a meteorite in Australia. The vehicle moved safely despite the impact, though the same would likely not be true had the car been driven manually.
News
Swedish union rep pissed that Tesla is working around a postal blockade they started
Tesla Sweden is now using dozens of private residences as a way to obtain license plates for its vehicles.
Two years into their postal blockade, Swedish unions are outraged that Tesla is still able to provide its customers’ vehicles with valid plates through various clever workarounds.
Seko chairman Gabriella Lavecchia called it “embarrassing” that the world’s largest EV maker, owned by CEO Elon Musk, refuses to simply roll over and accept the unions’ demands.
Unions shocked Tesla won’t just roll over and surrender
The postal unions’ blockade began in November 2023 when Seko and IF Metall-linked unions stopped all mail to Tesla sites to force a collective agreement. License plates for Tesla vehicles instantly became the perfect pressure point, as noted in a Dagens Arbete report.
Tesla responded by implementing initiatives to work around the blockades. A recent investigation from Arbetet revealed that Tesla Sweden is now using dozens of private residences, including one employee’s parents’ house in Trångsund and a customer-relations staffer’s home in Vårby, as a way to obtain license plates for its vehicles.
Seko chairman Gabriella Lavecchia is not pleased that Tesla Sweden is working around the unions’ efforts yet again. “It is embarrassing that one of the world’s largest car companies, owned by one of the world’s richest people, has sunk this low,” she told the outlet. “Unfortunately, it is completely frivolous that such a large company conducts business in this way.”
Two years on and plates are still being received
The Swedish Transport Agency has confirmed Tesla is still using several different workarounds to overcome the unions’ blockades.
As noted by DA, Tesla Sweden previously used different addresses to receive its license plates. At one point, the electric vehicle maker used addresses for car care shops. Tesla Sweden reportedly used this strategy in Östermalm in Stockholm, as well as in Norrköping and Gothenburg.
Another strategy that Tesla Sweden reportedly implemented involved replacement plates being ordered by private individuals when vehicles change hands from Tesla to car buyers. There have also been cases where the police have reportedly issued temporary plates to Tesla vehicles.
