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SpaceX Starlink user terminals tested by board members as beta nears
SpaceX’s nascent Starlink user terminal technology – the consumer hardware that will connect customers to a vast space-based internet constellation – is being put through its paces in a series of closed tests with employees, board members, and investors.
This news comes around the same time as SpaceX took two significant steps towards a beta debut for Starlink internet service, completing the eighth successful launch of Starlink v1.0 satellites and opening a new web portal where anyone can sign up for updates on service availability in their region. According to COO and President Gwynne Shotwell, SpaceX means to begin rolling out Starlink internet service once 14 launches are completed and ~840 satellites are in orbit. Whether or not that figure includes SpaceX’s first launch of 60 ‘v0.9’ Starlink satellites back in May 2019, it’s safe to say that that 14-launch milestone is just two or three months away if the company can sustain and average of two to three launches per month.
Regardless of the spectacular, well-publicized launch component of SpaceX’s Starlink internet satellite constellation, apparent user terminal testing helps shed light on the customer-facing side of the venture. While currently just shy of invisible, the user terminal is at least as difficult and important a problem to solve as Starlink satellite production and launch – if not more important and more challenging.
As previously discussed on Teslarati, user terminals could easily make or break Starlink regardless of dozens of successful launches or the quality of satellites, ground stations, or the network in general.
“Aside from the quality, reliability, and usability of the network itself (can it stream YouTube/Netflix videos? Game? Teleconference?), the user terminals customers need in order to access said network will also be under the microscope. If SpaceX is unable to mass-produce millions of high-quality, reliable user terminals and ensure that they are easy and intuitive to use, the quality of the Starlink satellite network itself would be effectively irrelevant.
The problem is familiar for users of ISPs (i.e. a majority of humans): your WiFi router and modem can be top-of-the-line but bad internet service makes the quality of your home network irrelevant. Vice-versa, a bad router or modem will also make high-quality internet service effectively irrelevant. In other words, SpaceX fundamentally needs to ensure that neither component threatens the user experience.”
Teslarati.com – April 23rd, 2020
In other words, low-quality, buggy user terminals that are hard to set up or require frequent babysitting to ensure a stable connection would make the quality of the satellites SpaceX launches and the ground-based infrastructure it installs irrelevant. Hence the closed focus group-style testing like that described above by investor Steve Jurvetson.
According to Jurvetson, board members (him included) were invited to SpaceX on June 11th or 12th to try out Starlink user terminal prototypes the company is in the midst of developing. Specifically, each board member was given a terminal and asked to set it up themselves in a friendly race to the finish line (establishing an internet connection). Steve ultimately said that the prototype he set up offered the “simplest out-of-box experience imaginable.”
In fact, SpaceX has already been performing similar tests for several months according to a virtual seminar hosted by data company Tape Ark earlier this month, performing a similar setup test but with dozens of employees’ spouses rather than board members. While board members of a high-tech rocket company and families of its employees aren’t exactly a random sample of American (or worldwide) consumers, all non-employees tested thus far have been able to set up Starlink terminals and establish an internet connection without issue. That’s no mean feat when one considers that the alternative is setting up a modem and router and activating internet service through an ISP like Comcast, a task that can easily destroy the sanity of even technically-savvy users.
CEO Elon Musk himself has always made it clear that simplicity is a priority for Starlink user terminals, recently stating that the final product should be even simpler than the prototypes that board and family members alike had zero difficulty setting up, requiring customers to simply “plug [it] in & point [it] at [the] sky”. Given that SpaceX could be ready to roll out Starlink internet service in some capacity as early as August or September, it’s safe to say that the mysterious “UFO-on-a-stick” user terminal wont remain a secret for much longer.
Specs-wise, the same virtual seminar revealed that a normal level of connectivity for a user terminal will be around 100 megabits per second (mbps) down and 40 mbps up. According to Musk, Starlink internet latency (often known as ping) might actually be better than fiber internet, offering ~20 ms for Version 1 and ~8 ms when Version 2 debuts (ETA unknown).
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SpaceX’s Starlink product has just gotten its latest airline adoptee, and the move marks the successful partnership of three of the “Big Four” U.S. airlines.
American Airlines announced on Tuesday that it would utilize Starlink in more than 500 narrowbody aircraft beginning in the first quarter of 2027. These include the Airbus aircraft in its fleet, including the new A321XLR and A321neo.
With the new partnership with American Airlines, Starlink is now present on three of the largest airlines in the country: American, United, and Southwest.
Starlink gets its latest airline adoptee for stable and reliable internet access
Starlink’s VP of Enterprise Sales, Jason Fritch, said:
“We are proud to bring Starlink on board American Airlines, delivering fast and reliable internet to passengers and crew. Whether traveling for leisure or business, Starlink enables a fully connected experience gate to gate, making every flight smoother and more enjoyable.”
Additionally, American Airlines Chief Customer Officer, Heather Garboden, said:
“As a premium global airline, we are continuously seeking out world-class partners like Starlink to deliver what our customers need and want. The addition of Starlink solidifies American as a leading airline in keeping passengers connected in flight.”
Starlink has been on a tear over the past year, as it has continued to be adopted by a wide variety of airlines as a more consistent and reliable way to provide WiFi to its passengers. It has already gained a great reputation among residential users, but its biggest commercial application appears to be how it is being used in the air.
American Airlines will adopt Starlink on more than 500 of its narrowbody aircraft beginning in Q1 2027
“As a premium global airline, we are continuously seeking out world-class partners like Starlink to deliver what our customers need and want,” said American Airlines Chief… pic.twitter.com/XY2wflycc0
— TESLARATI (@Teslarati) May 26, 2026
The only airline of the Big Four not to adopt Starlink thus far is Delta, which chose to opt for the alternative, which is Amazon Leo. CEO Ed Bastian said to Bloomberg that Delta chose Amazon’s product over Starlink’s because “the opportunities, in terms of the improved bandwidth with a much lower price point than what we’ve ever seen from Starlink, will make a big difference.”
Delta will not start installing Amazon Leo until 2028.
“Of course, we expect Starlink will be warning people that we’re going to go with an inferior product,” Bastian said. “But I’m not too worried about partnering with Amazon.”
Tesla Cybertruck’s newest trim level is nearing its first deliveries just a few months after being offered for an incredible deal.
Back in February, Tesla officially launched a new trim of the Cybertruck, the All-Wheel-Drive, starting at just $59,990. It was a lot of truck for the money, especially considering what it offered the Rear-Wheel-Drive variant for last year, which was a total flop.
The $59,990 price that was offered initially was a deal due to its 325-mile range rating, powered tonneau, three bed outlets, Powershare capability, coil springs with adaptive damping for a refined suspension feel, Steer-by-Wire and four-wheel steering, a 6′ x 4′ composite bed, towing capacity of 7,500 pounds, and a powered frunk.
Tesla is now nearing deliveries of this trim, according to watcher Sawyer Merritt, as Tesla has officially started assigning VINs to people who ordered the vehicle initially:
I can confirm that Tesla has officially started assigning VINs to people who initially ordered the $59,990 Cybertruck Dual-Motor AWD, which means first deliveries should start in the coming weeks!
• 325 mile range
• 7,500 lb towing capacity
• 0-60mph: 4.1s
• Bed with… pic.twitter.com/PQwVYbZf6j— Sawyer Merritt (@SawyerMerritt) May 24, 2026
Earlier this month, we reported on units of the trim being spotted outside Gigafactory Texas by Joe Tegtmeyer.
Tesla Giga Texas buzzing as new Cybertruck appears to enter production
This Cybertruck trim was interesting because it was released basically out of nowhere, priced incredibly well, and gathered many orders in a small amount of time. However, CEO Elon Musk noted just days afterward that the vehicle would only be priced at this bargain level for ten days.
Tesla fans were not happy.
Awful way to treat customers – particularly when they already sent out a marketing email announcing the $59,990 truck…with zero mention of it being a limited-time offer.
— Ryan McCaffrey (@DMC_Ryan) February 24, 2026
However, the issues with the pricing strategy have blown over since the February unveiling event, and now that deliveries are near, Tesla fans are anticipating the truck making its way to their driveways soon.
The truck is currently priced at $69,990, and deliveries for new orders are slated for between August and September 2026.
Tesla is shipping a new feature that silences neighborhood Supercharger complaints, prompting drivers to be aware of those who might be impacted by excessive noise nearby.
Tesla is now rolling out a new location-specific “Quiet Charging Zone” that prompts drivers to lower their vehicle’s audio volume in an effort to make things comfortable for everyone, even those who are not Tesla owners.
Another beautiful example of Tesla’s vertical integration.
Neighbors were complaining about noise and commotion at this new Supercharger in San Francisco.
So Tesla pushed a software update that asks people to turn their volume down, with a button to do it in 1 tap. Smart. pic.twitter.com/8esuliuzwr
— Whole Mars Catalog (@wholemars) May 20, 2026
This is an impactful feature that will resolve many complaints from those who are living nearby.
When a Tesla plugs into this Supercharger and its media volume exceeds a certain level, the vehicle’s central touchscreen displays a polite notification: “Could you turn the volume down? Please be mindful of our neighbors.”
Accompanying the message is a prominent “Lower” button. One tap automatically reduces the audio to a more considerate level. Physical “Quiet Charging Zone” signs posted at the station reinforce the request, creating a cohesive experience that blends digital nudges with on-site reminders.
This feature highlights Tesla’s unique advantages. Unlike traditional automakers, Tesla owns both the vehicle software and the charging infrastructure.
Engineers can detect the precise location via GPS, trigger context-aware prompts, and deploy changes fleet-wide in hours or days without recalls or dealer visits. No public release notes highlighted the change, suggesting it was a quiet, site-specific rollout designed to test effectiveness before potential expansion.
These are usually referred to as “Undocumented Changes.”
Beyond immediate noise reduction, the initiative underscores Tesla’s customer- and community-focused ethos. While EVs are inherently quieter than combustion-engine vehicles, auxiliary behaviors like loud infotainment can still create friction in dense cities. Tesla’s rapid response turns potential conflict into an opportunity to demonstrate thoughtful engineering.
As Tesla expands its Supercharger network, which is now open to other EVs in many places, features like location-based quiet modes could become standard tools for harmonious integration into neighborhoods.
SpaceX Starlink gets its latest airline adoptee, grabbing three of the ‘Big Four’
Tesla Cybertruck’s newest trim is nearing its first deliveries
