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SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation's internet service debut. (Richard Angle) SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation's internet service debut. (Richard Angle)

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SpaceX Starlink user terminals tested by board members as beta nears

SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation's internet service debut. (Richard Angle)

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SpaceX’s nascent Starlink user terminal technology – the consumer hardware that will connect customers to a vast space-based internet constellation – is being put through its paces in a series of closed tests with employees, board members, and investors.

This news comes around the same time as SpaceX took two significant steps towards a beta debut for Starlink internet service, completing the eighth successful launch of Starlink v1.0 satellites and opening a new web portal where anyone can sign up for updates on service availability in their region. According to COO and President Gwynne Shotwell, SpaceX means to begin rolling out Starlink internet service once 14 launches are completed and ~840 satellites are in orbit. Whether or not that figure includes SpaceX’s first launch of 60 ‘v0.9’ Starlink satellites back in May 2019, it’s safe to say that that 14-launch milestone is just two or three months away if the company can sustain and average of two to three launches per month.

Regardless of the spectacular, well-publicized launch component of SpaceX’s Starlink internet satellite constellation, apparent user terminal testing helps shed light on the customer-facing side of the venture. While currently just shy of invisible, the user terminal is at least as difficult and important a problem to solve as Starlink satellite production and launch – if not more important and more challenging.

SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation’s internet service debut. (Richard Angle)
Starlink satellite production and Falcon 9 launches are currently the only publicly visible aspect of SpaceX’s space-based internet program. That could soon change. (SpaceX)

As previously discussed on Teslarati, user terminals could easily make or break Starlink regardless of dozens of successful launches or the quality of satellites, ground stations, or the network in general.

“Aside from the quality, reliability, and usability of the network itself (can it stream YouTube/Netflix videos? Game? Teleconference?), the user terminals customers need in order to access said network will also be under the microscope. If SpaceX is unable to mass-produce millions of high-quality, reliable user terminals and ensure that they are easy and intuitive to use, the quality of the Starlink satellite network itself would be effectively irrelevant.

The problem is familiar for users of ISPs (i.e. a majority of humans): your WiFi router and modem can be top-of-the-line but bad internet service makes the quality of your home network irrelevant. Vice-versa, a bad router or modem will also make high-quality internet service effectively irrelevant. In other words, SpaceX fundamentally needs to ensure that neither component threatens the user experience.”


Teslarati.com – April 23rd, 2020

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In other words, low-quality, buggy user terminals that are hard to set up or require frequent babysitting to ensure a stable connection would make the quality of the satellites SpaceX launches and the ground-based infrastructure it installs irrelevant. Hence the closed focus group-style testing like that described above by investor Steve Jurvetson.

Falcon 9 B1059 lifts off with 58 new Starlink satellites on June 13th. (Richard Angle)

According to Jurvetson, board members (him included) were invited to SpaceX on June 11th or 12th to try out Starlink user terminal prototypes the company is in the midst of developing. Specifically, each board member was given a terminal and asked to set it up themselves in a friendly race to the finish line (establishing an internet connection). Steve ultimately said that the prototype he set up offered the “simplest out-of-box experience imaginable.”

In fact, SpaceX has already been performing similar tests for several months according to a virtual seminar hosted by data company Tape Ark earlier this month, performing a similar setup test but with dozens of employees’ spouses rather than board members. While board members of a high-tech rocket company and families of its employees aren’t exactly a random sample of American (or worldwide) consumers, all non-employees tested thus far have been able to set up Starlink terminals and establish an internet connection without issue. That’s no mean feat when one considers that the alternative is setting up a modem and router and activating internet service through an ISP like Comcast, a task that can easily destroy the sanity of even technically-savvy users.

(Richard Angle)
A broader base of consumers could potentially put SpaceX’s Starlink user terminals to the test just a few months from now. (Richard Angle)

CEO Elon Musk himself has always made it clear that simplicity is a priority for Starlink user terminals, recently stating that the final product should be even simpler than the prototypes that board and family members alike had zero difficulty setting up, requiring customers to simply “plug [it] in & point [it] at [the] sky”. Given that SpaceX could be ready to roll out Starlink internet service in some capacity as early as August or September, it’s safe to say that the mysterious “UFO-on-a-stick” user terminal wont remain a secret for much longer.

Specs-wise, the same virtual seminar revealed that a normal level of connectivity for a user terminal will be around 100 megabits per second (mbps) down and 40 mbps up. According to Musk, Starlink internet latency (often known as ping) might actually be better than fiber internet, offering ~20 ms for Version 1 and ~8 ms when Version 2 debuts (ETA unknown).

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Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Cybertruck

Tesla launches new Cybertruck trim with more features than ever for a low price

This is a considerable upgrade to the Cybertruck Rear-Wheel-Drive that Tesla offered last year. It was discontinued after just a few months, but we still have yet to see anyone share pictures of it online.

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Credit: Tesla

Tesla has officially launched a new trim of its all-electric Cybertruck, which has more features than previous offerings at this price point, which is an incredibly good value.

Tesla is now offering the Cybertruck All-Wheel-Drive, and starting at $59,990, it appears to be a lot of truck for the money.

Along with the sub-$60,000 starting price, Tesla gives the Cybertruck AWD a 325-mile range rating, a powered tonneau cover that houses three bed outlets. It also has Powershare capability, coil springs with adaptive damping for a refined suspension feel, Steer-by-wire and four-wheel-steering, a 6′ x 4′ composite bed, a towing capacity of 7,500 pounds, and a powered frunk.

This is a considerable upgrade to the Cybertruck Rear-Wheel-Drive that Tesla offered last year. It was discontinued after just a few months, but we still have yet to see anyone share pictures of it online.

That truck did not have a power tonneau, did not have adaptive suspension, leather seats, or nearly any of the premium features in the upper-level trims. It was not a great deal, either. It was only a $10,000 discount from the next Cybertruck trim, which meant losing a motor and a lot of premium features for not that much of a savings.

This is a much better offering from Tesla and could help the company see a bit of a resurgence from a sales perspective. Although the Cybertruck is a popular vehicle from a fan perspective, it is not a great seller, and Tesla knows it.

Tesla Cybertruck undergoes interior mod that many owners wanted

Despite it being a crowd favorite, it was simply priced out of people’s budgets, so this All-Wheel-Drive configuration should be easier to handle financially for many of those who wanted the Cybertruck but not the price tag that came with it.

It is not a far cry from what Tesla priced back in 2019, as it unveiled three trim levels back in November, nearly seven years ago: a Single Motor for $39,990, a Dual Motor for $49,990, and a Tri-Motor for $69,990.

This new AWD trim is just $10,000 off from that price tag, and accounting for inflation, Tesla is pretty close.

Deliveries are expected to begin in June 2026.

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Tesla dominates JD Power EV Satisfaction ranking, grabbing top two spots

The Model 3 was the highest ranking EV considered, with a score of 804, followed by the Model Y at 797, the BMW i4 at 795, and the BMW iX at 794.

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Credit: Tesla Europe & Middle East/X

Tesla dominated JD Power’s EV Owner Satisfaction ranking for 2026, grabbing the top two spots in the survey with the Model 3 and Model Y.

The two Tesla models grabbed the first and second spots, respectively, with scores of 804 and 797 out of 1,000 possible points.

Brent Gruber, Executive Director of JD Power’s EV practice, said:

“EV market share has declined sharply following the discontinuation of the federal tax credit program in September 2025, but that dip belies steadily growing customer satisfaction among owners of new EVs. Improvements in battery technology, charging infrastructure, and overall vehicle performance have driven customer satisfaction to its highest level ever. What’s more, the vast majority of current EV owners say they will consider purchasing another EV for their next vehicle, regardless of whether they benefited from the now-expired federal tax credit.”

JD Power’s study showed three key findings: Public charging satisfaction was higher than ever, premium BEVs saw more pronounced quality improvements, and BEVs held their satisfaction ratings compared to plug-in hybrid electric vehicles (PHEVs).

Tesla Grabs Top 2 Spots

Despite what some publications might try to make you believe, Tesla is still the cream of the crop when it comes to EV ownership, and real-world owners surveyed by JD Power will prove that to you.

The Model 3 was the highest ranking EV considered, with a score of 804, followed by the Model Y at 797, the BMW i4 at 795, and the BMW iX at 794. The segment average for “Premium Battery Electric Vehicles” was 786. The Cadillac OPTIQ (762), Rivian R1S (758), Lucid Air (740), Rivian R1T (739), and Audi Q6 e-Tron (690) all finished below that threshold.

Tesla Model 3 wins Edmunds’ Best EV of 2026 award

Meanwhile, a separate category for “Mass Market Battery Electric Vehicles” had the Ford Mustang Mach-E as the EV with the highest rating at 760. The segment average for this class was 727.

Tesla Supercharging Improves Public Charging Satisfaction

JD Power said the availability of public charging is “by far the most improved index factor,” and that the consistent growth of publicly available charging has helped push many consumer sentiments in a positive direction.

Most of this is due to the Tesla Supercharger Network and its expansion. However, Tesla owners are also becoming more satisfied with the infrastructure after expanding access to other EV brands, the study said.

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Elon Musk

Musk company boycott proposal at City Council meeting gets weird and ironic

The City of Davis in California held a weekly city council meeting on Tuesday, where it voted on a proposal to ban Musk-operated companies. It got weird and ironic.

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Credit: Grok

A city council meeting in California that proposed banning the entry of new contracts with companies controlled by Elon Musk got weird and ironic on Tuesday night after councilmembers were forced to admit some of the entities would benefit the community.

The City of Davis in California held a weekly city council meeting on Tuesday, where it voted on a proposal called “Resolution Ending Engagement With Elon Musk-Controlled Companies and To Encourage CalPERS To Divest Stock In These Companies.”

The proposal claimed that Musk ” has used his influence and corporate platforms to promote political ideologies and activities that threaten democratic norms and institutions, including campaign finance activities that raise ethical and legal concerns.”

We reported on it on Tuesday before the meeting:

California city weighs banning Elon Musk companies like Tesla and SpaceX

However, the meeting is now published online, and it truly got strange.

While it was supported by various members of the community, you could truly tell who was completely misinformed about the influence of Musk’s companies, their current status from an economic and competitive standpoint, and how much some of Musk’s companies’ projects benefit the community.

City Council Member Admits Starlink is Helpful

One City Council member was forced to admit that Starlink, the satellite internet project established by Musk’s SpaceX, was beneficial to the community because the emergency response system utilized it for EMS, Fire, and Police communications in the event of a power outage.

After public comments were heard, councilmembers amended some of the language in the proposal to not include Starlink because of its benefits to public safety.

One community member even said, “There should be exceptions to the rule.”

Community Members Report Out of Touch Mainstream Media Narratives

Many community members very obviously read big bold headlines about how horribly Tesla is performing in terms of electric vehicles. Many pointed to “labor intimidation” tactics being used at the company’s Fremont Factory, racial discrimination lawsuits, and Musk’s political involvement as clear-cut reasons why Davis should not consider his companies for future contracts.

However, it was interesting to hear some of them speak, very obviously out of touch with reality.

Musk has encouraged unions to propose organizing at the Fremont Factory, stating that many employees would not be on board because they are already treated very well. In 2022, he invited Union leaders to come to Fremont “at their convenience.”

The UAW never took the opportunity.

Some have argued that Tesla prevented pro-union clothing at Fremont, which it did for safety reasons. An appeals court sided with Tesla, stating that the company had a right to enforce work uniforms to ensure employee safety.

Another community member said that Tesla was losing market share in the U.S. due to growing competition from legacy automakers.

“Plus, these existing auto companies have learned a lot from what Tesla has done,” she said. Interestingly, Ford, General Motors, and Stellantis have all pulled back from their EV ambitions significantly. All three took billions in financial hits.

One Resident Crosses a Line

One resident’s time at the podium included this:

He was admonished by City Council member Bapu Vaitla, who said his actions were offensive. The two sparred verbally for a few seconds before their argument ended.

City Council Vote Result

Ultimately, the City of Davis chose to pass the motion, but they also amended it to exclude Starlink because of its emergency system benefits.

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