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SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation's internet service debut. (Richard Angle) SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation's internet service debut. (Richard Angle)

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SpaceX Starlink user terminals tested by board members as beta nears

SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation's internet service debut. (Richard Angle)

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SpaceX’s nascent Starlink user terminal technology – the consumer hardware that will connect customers to a vast space-based internet constellation – is being put through its paces in a series of closed tests with employees, board members, and investors.

This news comes around the same time as SpaceX took two significant steps towards a beta debut for Starlink internet service, completing the eighth successful launch of Starlink v1.0 satellites and opening a new web portal where anyone can sign up for updates on service availability in their region. According to COO and President Gwynne Shotwell, SpaceX means to begin rolling out Starlink internet service once 14 launches are completed and ~840 satellites are in orbit. Whether or not that figure includes SpaceX’s first launch of 60 ‘v0.9’ Starlink satellites back in May 2019, it’s safe to say that that 14-launch milestone is just two or three months away if the company can sustain and average of two to three launches per month.

Regardless of the spectacular, well-publicized launch component of SpaceX’s Starlink internet satellite constellation, apparent user terminal testing helps shed light on the customer-facing side of the venture. While currently just shy of invisible, the user terminal is at least as difficult and important a problem to solve as Starlink satellite production and launch – if not more important and more challenging.

SpaceX has already begun closed alpha testing of Starlink user terminals in anticipation of the constellation’s internet service debut. (Richard Angle)
Starlink satellite production and Falcon 9 launches are currently the only publicly visible aspect of SpaceX’s space-based internet program. That could soon change. (SpaceX)

As previously discussed on Teslarati, user terminals could easily make or break Starlink regardless of dozens of successful launches or the quality of satellites, ground stations, or the network in general.

“Aside from the quality, reliability, and usability of the network itself (can it stream YouTube/Netflix videos? Game? Teleconference?), the user terminals customers need in order to access said network will also be under the microscope. If SpaceX is unable to mass-produce millions of high-quality, reliable user terminals and ensure that they are easy and intuitive to use, the quality of the Starlink satellite network itself would be effectively irrelevant.

The problem is familiar for users of ISPs (i.e. a majority of humans): your WiFi router and modem can be top-of-the-line but bad internet service makes the quality of your home network irrelevant. Vice-versa, a bad router or modem will also make high-quality internet service effectively irrelevant. In other words, SpaceX fundamentally needs to ensure that neither component threatens the user experience.”


Teslarati.com – April 23rd, 2020

In other words, low-quality, buggy user terminals that are hard to set up or require frequent babysitting to ensure a stable connection would make the quality of the satellites SpaceX launches and the ground-based infrastructure it installs irrelevant. Hence the closed focus group-style testing like that described above by investor Steve Jurvetson.

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Falcon 9 B1059 lifts off with 58 new Starlink satellites on June 13th. (Richard Angle)

According to Jurvetson, board members (him included) were invited to SpaceX on June 11th or 12th to try out Starlink user terminal prototypes the company is in the midst of developing. Specifically, each board member was given a terminal and asked to set it up themselves in a friendly race to the finish line (establishing an internet connection). Steve ultimately said that the prototype he set up offered the “simplest out-of-box experience imaginable.”

In fact, SpaceX has already been performing similar tests for several months according to a virtual seminar hosted by data company Tape Ark earlier this month, performing a similar setup test but with dozens of employees’ spouses rather than board members. While board members of a high-tech rocket company and families of its employees aren’t exactly a random sample of American (or worldwide) consumers, all non-employees tested thus far have been able to set up Starlink terminals and establish an internet connection without issue. That’s no mean feat when one considers that the alternative is setting up a modem and router and activating internet service through an ISP like Comcast, a task that can easily destroy the sanity of even technically-savvy users.

(Richard Angle)
A broader base of consumers could potentially put SpaceX’s Starlink user terminals to the test just a few months from now. (Richard Angle)

CEO Elon Musk himself has always made it clear that simplicity is a priority for Starlink user terminals, recently stating that the final product should be even simpler than the prototypes that board and family members alike had zero difficulty setting up, requiring customers to simply “plug [it] in & point [it] at [the] sky”. Given that SpaceX could be ready to roll out Starlink internet service in some capacity as early as August or September, it’s safe to say that the mysterious “UFO-on-a-stick” user terminal wont remain a secret for much longer.

Specs-wise, the same virtual seminar revealed that a normal level of connectivity for a user terminal will be around 100 megabits per second (mbps) down and 40 mbps up. According to Musk, Starlink internet latency (often known as ping) might actually be better than fiber internet, offering ~20 ms for Version 1 and ~8 ms when Version 2 debuts (ETA unknown).

Check out Teslarati’s Marketplace! We offer Tesla accessories, including for the Tesla Cybertruck and Tesla Model 3.

Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Tesla’s Supercharger Diner probably just secured more locations

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tesla diner
Credit: Tesla

Tesla’s Supercharger Diner in Los Angeles dominated the company’s global usage rankings after just one year, proving the concept is more than just a one-off novelty location that will fade away.

The performance could incite the company to build more locations, something that CEO Elon Musk has hinted at for some time.

Tesla’s Supercharger Diner delivered 21.2 GWh of energy in its first year of operation, the company’s head of Charging, Max de Zegher, revealed on X. Of the top 10 most utilized Supercharger locations in Tesla’s global infrastructure, the Diner in Los Angeles was the most used by drivers, and it wasn’t particularly close:

On its launch day one year ago, nobody was too sure what the Tesla Diner would be about. It seemed like an interesting concept, and considering it had been in the works for years, it was a highly anticipated launch that many were looking forward to.

Based on its success, we could see additional Diners with Superchargers built throughout the United States, and potentially beyond. Musk has said on several occasions that the company would be willing to bring the Diner idea to more markets.

Tesla makes major change at Supercharger Diner amid epic demand

Of the markets that Musk has mentioned, both Palo Alto and Austin have come to be perceived as ideal selections. However, there are no concrete plans as of now to build new Supercharger Diners anywhere; the location on Santa Monica Boulevard will remain the exclusive spot to pick up Tesla-inspired eats, at least for the time being.

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Tesla short sellers win big after shares fall after earnings

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A red Tesla Roadster driving around a turn
(Credit: Tesla)

Tesla short sellers won big following the company’s massive fall on Wall Street after it reported subpar Earnings on Wednesday.

Tesla short sellers collected about $4.12 billion in single-day profits on Thursday, according to BloombergShares fell as much as 15 percent during Thursday’s session. It closed as one of the worst days for Tesla on Wall Street in the past three years.

Investors sold off the stock after Tesla said it would aggressively direct its spending toward AI and its Optimus robot project. The company had record revenues, which were driven by one of the strongest quarters in terms of vehicle deliveries in company history.

However, it missed EPS estimates by reporting just $0.33, a far cry from the $0.53 analysts expected.

S3 Partners reported that about 3 percent of Tesla’s outstanding stock is sold short. Managing Director at S3, Ihor Dusaniwsky, provided the short seller’s potential profit, as well as another figure: shorts have likely had paper gains of $8.92 billion this year, as Tesla shares are down 30 percent in 2026.

Tesla (TSLA) Q2 2026 earnings results: miss on EPS, beat on revenue

Tesla has burned short sellers many times in the past, but the company’s latest Earnings Call was a chance for those skeptics to taste some payback. Although the company gave some very transparent information regarding future projects, the rollout of Robotaxi, Optimus, and Semi, many investors took their profits on Thursday.

Notable short sellers like Michael Burry have been transparent about their skepticism around Tesla shares. Burry just revealed three weeks ago that he had opened up a new short on the stock, stating he shorted Tesla shares at $416.22. “Happy it jumped back to this level,” he said in a blog post.

At the time of publication, Tesla shares were down about 3 percent and the stock was trading at $309.92.

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Tesla door handle saga gets its latest chapter and a big change is coming

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Credit: Tesla | Model 3 Owner's Manual

Tesla’s long-standing saga regarding its door handles and a manual release has entered its latest chapter, and as a result, a big change is coming.

On Friday, the National Highway Traffic Safety Administration (NHTSA) denied Tesla’s petition that was seeking a defect investigation into roughly 180,000 Model 3 vehicles for an issue involving the emergency mechanical door release.

NHTSA said that Tesla’s petition did not present evidence of a safety-related defect in the door handles or their emergency releases. Instead, the agency determined that it would rather solve the issue of the lack of labeling or location of emergency mechanical door releases and the federal safety rules that govern them.

Essentially, the NHTSA wants to create and enforce rules that would require automakers to make emergency door latch releases more clearly labeled in a car. Despite a Tesla having manual door releases on all four passenger doors, many people do not know they exist or how they work.

Tesla addresses door handle complaints with simple engineering fix

In recent times, Tesla has faced some criticism involving its door handles, specifically because some occupants have reported that they are unable to exit their vehicles after losing power. The door handles on a Tesla are electronically operated, but in the event that the 12V battery dies, there is a manual release that can be used.

The NHTSA only identified a single complaint involving the mechanical door releases: a 2022 Model 3 owner said the release was concealed and unlabeled after the vehicle lost power after a front-end collision. It has also already started to create a separate rulemaking process to make emergency door-egress systems more obvious.

It should be noted that all Teslas have mechanical emergency door releases, but they are placed in various locations as the vehicles have aged and been redesigned from year to year. Refer to the safety manual for your vehicle if you have any confusion about where the emergency releases are and how they work.

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