The CEO of ride-sharing platform Uber has shared some of his doubts about Tesla’s ability to effectively execute robotaxi plans for its customers, pointing to the customer service side of the business as well as vehicle owner skepticism about letting strangers into their cars.
Tesla plans to launch a robotaxi platform in October, and CEO Elon Musk has talked at length over the years about hopes that such a platform could let owners’ vehicles work in a ride-sharing capacity while not in use, effectively making them money while driving themselves and ride-share passengers.
On Friday, Uber CEO Dara Khosrowshahi appeared on the Logan Bartlett Show on YouTube to discuss autonomous vehicles, during which he expressed more than a few doubts about Tesla’s robotaxi plans. For one, he says, peak ride-sharing times might coincide with the times owners want to use their own vehicles.
“Probably the times at which you’re going to want your Tesla are probably going to be the same times that ridership is going to be at a peak,” Khosrowshahi said during the interview.
He also notes that he doesn’t think society is prepared for self-driving vehicles, even if they are getting closer to goals of becoming safer than human drivers.
“Logic would dictate that if robots are twice as good a driver or three times as good as drivers as humans, that’s good for society going forward, but I honestly don’t know if society’s ready to accept that,” Khosrowshahi said.
The Uber CEO also talked about the business changes that Tesla would need to invest in to successfully build such a platform, and he noted how different he believes the ride-sharing and vehicle-building businesses really are.
“It’s a really, really different business you know, as well as talking about hardware, to build a $20,000 or $50,000 piece of hardware from driving over 30 million transactions every day that on a revenue basis you make $2 off of,” he added. “It’s just a very, very different business.”
Khosrowshahi also goes on to highlight the extra platforms that companies have to create to accommodate things that can go wrong in a ride-sharing vehicle, from people getting sick and wanting to pay with cash to those losing items in their ride-share, accidents, and more.
Unsurprisingly, he notes that it might be worthwhile for Tesla to partner with ride-sharing services like Uber in the future instead of developing its own, noting that he thinks the automaker could benefit from partnering with Uber.
“It’s taken us 15 years. It’s taken us tens of billions of dollars of capital, and we can provide that instantly to a partner,” Khosrowshahi added. “Hopefully, Tesla will be one of those partners.”
You can see the full interview with Uber CEO Dara Khosrowshahi below, as hosted by the Logan Bartlett show.
To be sure, Tesla has already teased a mobile platform it has been building for its robotaxi plans, and it has been developing its Full Self-Driving (FSD) Supervised for the past several years through testing and training from drivers that have purchased the software.
Other companies like Waymo and Cruise have also been working on their own driverless ride-hailing solutions, with the former already offering paid rides in select areas for the service. Despite this, Musk has previously highlighted that he thinks these companies will have a lot more trouble scaling these services, due to their requirements of high-density mapping of specific serviceable areas.
These, Musk says, are unlike FSD, which can theoretically be used just about anywhere due to its camera-based system and continuously-trained neural network. It’s worth noting that Tesla’s FSD still requires supervision, hence the name FSD “Supervised,” and it isn’t exactly clear just yet when the company expects to launch unsupervised versions of the software.
Although Tesla was originally supposed to hold its robotaxi unveiling event this month, Musk noted that the delayed event would allow the company to make some important changes and allow it to show off additional features.
“Requested what I think is an important design change to the front, and extra time allows us to show off a few other things,” Musk wrote in a post on X last month.
What are your thoughts? Let me know at zach@teslarati.com, find me on X at @zacharyvisconti, or send us tips at tips@teslarati.com.
