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Waymo, Uber launch driverless ride-hailing in Austin
The commercial robotaxi industry is heating up.
As the emerging commercial robotaxi space grows with Tesla and others set to start deploying self-driving ride-hailing services, Waymo, the robotaxi firm owned by Google parent company Alphabet, has officially launched driverless taxis in Texas, with the help of Uber.
As of Tuesday, those in Austin can officially take a driverless Waymo robotaxi using the Uber app, as detailed in a press release from the ride-hailing company. The launch comes as Tesla is expected to debut Unsupervised Full Self-Driving (FSD) services in Austin later this year, and after it was found to have applied for a permit to operate ride-hailing vehicles in California.
To access the Waymo robotaxis, users must opt in for the service on the Uber app at no additional cost. When awaiting rides, riders will have the option to accept the driverless Waymo robotaxi or to switch to a non-self-driving vehicle instead.
Additionally, riders will be able to use the Uber app to unlock the vehicle, open the trunk, and activate the trip, and the ride-hailing company also says it’s providing 24/7 customer support in case of any issues. The area of operation will allow riders to travel across 37 square miles of Austin, from Hyde Park to Downtown to Montopolis, and Uber also says the company plans to expand the service area in the future.
The launch also comes ahead of the South by Southwest (SXSW) music festival in Austin this weekend, which is expected to bring in bands and music enthusiasts from all over the world.
- Credit: Uber
- Credit: Uber
READ MORE ON ROBOTAXIS, TESLA’S FSD:
- Tesla is going in-house for robotaxi platform, says one competitor
- Tesla China owners share first impressions of FSD-style ‘City Autopilot’
- Tesla used this clever workaround to train FSD for China’s roads
- Tesla FSD’s rollout in Mexico is a bigger deal than it seems
- Cruise layoffs begin as GM winds down robotaxi business
- Waymo to test self-driving vehicles in another country in 2025
- Waymo study analyzes collisions with vulnerable road users
Waymo currently operates paid, self-driving ride-hails via an in-house platform through the Waymo One app in Los Angeles and around San Francisco, California, as well as in Phoenix, Arizona. As part of the announcement, Uber also says that the two companies will be partnering to launch robotaxi services in Atlanta, Georgia next.
During Tesla’s Q4 earnings call in January, CEO Elon Musk said that Tesla plans to launch its Unsupervised FSD system as a paid service in Austin in June. Tesla also operates a Gigafactory in Austin, where it builds the Model Y and the Cybertruck, and Musk has said launching in the city would let the company “dip its toe in the water” of commercial robotaxis with safety in mind.
In October, Musk also said that Tesla had been testing internal ride-hails for employees in the Bay Area, California, adding that users could already request a ride and be dropped off anywhere in the Bay. Last week, it was also widely reported that Tesla had in November applied for a “transportation charter-party carrier permit” from the California Public Utilities Commission (CPUC), which is the agency that helps regulate the state’s autonomous vehicles.
Tesla also launched its two-seat, steering wheel-less Cybercab in October during a Southern California event dubbed “We, Robot,” and you can see our coverage from the event below.
🎥: Our FULL first ride in the @Tesla Cybercab pic.twitter.com/6gR7OgKRCz — TESLARATI (@Teslarati) October 11, 2024
Tesla mobile app tracker reports first lines referencing robotaxi service
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Tesla Robotaxi riders will face the best dilemma when booking a ride
Tesla has updated its Robotaxi app so riders can pick which vehicle they want before they book. The latest in-app screens now show two options side by side: the two-seat Cybercab and the four-seat Model Y.
A screenshot circulating Thursday shows the change in practice. In Austin, a rider could choose a gold Cybercab for two people or a Model Y for four. Tesla’s updated description calls Cybercab “our first purpose-built autonomous vehicle,” designed for safety, accessibility, and comfort, and says the lineup is available only through the Robotaxi app.
Tesla has updated their Robotaxi page in the App Store. You’ll be able to select if you want a Cybercab or Model Y Robotaxi.
“Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab… pic.twitter.com/Jff4klilDr
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
The distinction is more than cosmetic, and it’s important to note that Robotaxi refers to the platform, while Cybercab refers to a vehicle.
Model Y Robotaxis have carried the service since it opened in Austin in mid-2025 and later expanded to Dallas, Houston, and parts of Florida. Those vehicles are converted production SUVs that still have steering wheels and pedals.
Cybercab is different. It has no driver controls, butterfly doors, a low seat height meant to work with wheelchairs, extra trunk space for assistive devices, and braille on the handles. Tesla has registered dozens of the two-seaters with Texas regulators in the days leading up to its September 3 Austin event.
Giving riders a choice lets Tesla match the vehicle to the trip. Most rides involve one or two people, which is where Cybercab is meant to be cheaper and more efficient to operate. Groups of three or four, or anyone who needs more space, can still request a Model Y.
The same app handles booking, payment, cabin settings, and, on Cybercab, features such as phone-based door opening and in-cabin voice controls.
The update does not mean every city suddenly has both cars available. Cybercab support is listed for Austin first, and the purpose-built fleet is still small compared with the existing Model Y roster. Even so, the app change marks a shift from a single-vehicle pilot to a mixed fleet.
Riders can now choose between the compact, purpose-built robotaxi and the familiar SUV that launched the service.
News
Tesla Cybercab sightings broaden well outside of Austin with autonomy in focus
Tesla Cybercab sightings are broadening far and wide, well outside of downtown Austin, Texas, with autonomy in focus as the company plans to launch the all-electric, two-seater this evening in the Lone Star State.
Tesla is set to launch Cybercab to a small group of people this evening in a dedicated event in Austin, Texas. Public details on the event are relatively slim.
However, Tesla’s focus on Cybercab falls well outside of the downtown Austin area and is expanding well across the United States as things continue to move quickly with the company’s autonomous efforts in 2026. Today, various images of Cybercab fleets in interesting locations have started to circulate.
The most notable is a fleet of at least 20 Cybercabs at Miami International Airport in Florida. Spotted last night, the fleet is expansive and is indicative of a looming release of Cybercabs once regulatory boxes are checked off.
Tesla has already been operating the Robotaxi platform in Miami for several months, but this Cybercab fleet at the airport could be joining the ride-hailing platform as approvals arrive:
20+ Cybercabs spotted near Miami international airport. pic.twitter.com/ORLsw8yFhf
— Sawyer Merritt (@SawyerMerritt) September 3, 2026
Another fleet of Cybercabs was spotted at the Devon, PA showroom just outside of Philadelphia. We have seen several Cybercab units testing around the Philadelphia Metro Area, which is interesting considering Tesla does not have any active Robotaxi geofence in Pennsylvania.
Cybercab at the Devon location in PA has multiplied over the weekend. Seeing a few more test vehicles in the lot 👀 pic.twitter.com/DhJT4P1EkU
— Billy (@billykyle) August 22, 2026
Philadelphia would be an ideal location to test ride-hailing due to its dense tourist population, large, sprawling city layout, and to compete with other ride-hailing companies that operate in the city.
Expansive fleets of Cybercabs will be popping up in and around major cities throughout the rest of the year, if we were betting on it. Tesla has made it obvious that the Cybercab rollout will be aggressive and fast-paced, but within reason. Tesla is still prioritizing safety, so these testing phases will likely go on for some period of time before more members of the public are able to snag a Cybercab for a personal chariot.
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Tesla Model Y L gets suspension complaints in over odd issue China
The Tesla Model Y L is arguably the most hyped trim of the all-electric crossover, other than the Performance configuration that comes with white-knuckle speed and sports car-level handling.
However, it is not all perfect. Tesla owners in China who took delivery of the Model Y L, denoted with an L to highlight its longer wheelbase, are experiencing what they are referring to as “collapsing” of the rear wheels, as suspension issues appear to be an issue with some of the builds.
🚨 Model Y L owners in China report rear suspension sag
• Six-seat long-wheelbase Y. Shanghai. On sale since August 2025
• Owners say the rear tire-to-arch gap shrinks after mileage or a full load. Some cases after about 9,000 km loaded. Others near 30,000 km
• Tesla service… pic.twitter.com/Lr6i5Tbi07— Joe Hansen (@joehansen) September 1, 2026
The gap between the wheel arch and tire has narrowed to the point that “not even a single finger” could fit, according to a report from Car News China. The failures are not tied to a specific mileage, as one owner said that after just 9,000 kilometers (5,600 miles), they noticed the suspension issue when their car was fully loaded.
Another one had the issue at 30,000 kilometers (18,640 miles) and noticed that the wheel gap shrank to two fingers, so not as drastic as the person who reported a similar issue at 9,000 km.
Tesla Model Y L is gaining momentum in China’s premium segment
Along with the visual recognition of the issue, others are saying the sagging is causing abnormal wear on the inside of the tires. Extra weight and instant torque already provide additional stress on the tires in electric vehicles during normal operation, so it is no surprise that this is another complaint.
There has been no recall issued by Tesla, and the company has not yet publicly acknowledged the issue.
Some are suggesting that owners use a “finger test” to self-diagnose whether there is an issue with the suspension. There should be four fingers between the tire and the wheel well; anything less than that starts to get dicey.