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GM’s self-driving arm Cruise hit with its latest fine over crash response

Credit: Cruise

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General Motors’ (GM’s) driverless ride-hailing company Cruise has been hit with its latest fine, after the company failed to disclose certain details about an accident involving a pedestrian last October.

Cruise has agreed to pay a $500,000 criminal fine over the record it submitted following an accident with a pedestrian last October, as detailed by the Department of Justice (DOJ) in deferred prosecution that was revealed on November 14 (via Automotive News). The decision was made within the U.S. Attorney’s Office in the Northern District of California, and it comes as the most recent legal penalty the company has had to pay after regulators said it “omitted” and “misrepresented” details about the accident.

According to NHTSA special agent Cory Legars, who is overseeing the Cruise case, the fine is intended to help hold Cruise and its staff accountable, following a “lack of candor” in response to the 2023 crash in which a robotaxi dragged and pinned a pedestrian.

The DOJ echoed the company’s withholding of certain details following the accident, which caused “multiple traumatic injuries” for the pedestrian, according to emergency responders. Cruise has also been criticized over its response to the accident by other agencies, including the California Public Utilities Commission (CPUC) and the state’s Department of Motor Vehicles (DMV).

Along with the fine, Cruise must also implement a safety compliance program, submit yearly reports to the U.S. Attorney’s Office, and cooperate with all government agency investigations.

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In a written statement, Cruise Chief Administrative Officer Craig Glidden said that company maintained a “firm commitment to transparency with our regulators.”

Cruise leadership pledges more transparency, greater culture of safety in new letter

Cruise’s October 2023 accident and other crash response fines

In the accident, which took place on October 2, 2023, a Cruise robotaxi struck a pedestrian moments after she had been hit by a car with a human driver. The pedestrian ended up in the path of the Cruise vehicle, which hit her, dragged her about 20 feet, and engaged an emergency stop sequence that caused the vehicle to stop on top of her with hazard lights on until authorities arrived.

Following the accident, the DMV and other agencies noted that Cruise avoided sharing certain details, including exactly what the robotaxi did after it ran over the individual. Weeks later, Cruise disclosed a more full version of events, but it was only after the DMV specifically requested more details. The agency also suspended Cruise’s permit to operate self-driving vehicles, effective immediately.

“Cruise’s omission hinders the ability of the department to effectively and timely evaluate the safe operation of Cruise vehicles and puts the safety of the public at risk,” said Bernard Soriano, DMV deputy director, after the accident.

In the following weeks and months, Cruise would go on to see a significant staff and executive shake-up, with its two co-founders resigning alongside several other high-level employees. The company also went on to let go of around a quarter of its staff, before hiring several new executives in attempts to regain public and regulator trust and relaunch the service.

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Cruise is currently aiming to reboot driverless ride-hailing sometime this year, though it has faced multiple fines from agencies and regulators in addition to the $500,000 agreement with the DOJ.

In June, following months of commission deliberation, Cruise was ordered by the CPUC to pay the maximum penalty of $112,500 for its crash response, after the company originally lobbied for a fine of just $75,000. In September, the NHTSA ordered Cruise to pay a $1.5 million fee, along with submitting a corrective action plan and additional details on how the company plans to fulfill reporting standards in any future incidents.

What are your thoughts? Let me know at zach@teslarati.com, find me on X at @zacharyvisconti, or send us tips at tips@teslarati.com.

Cruise robotaxi pedestrian accident review concludes with strange findings

 

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Zach is a renewable energy reporter who has been covering electric vehicles since 2020. He grew up in Fremont, California, and he currently lives in Colorado. His work has appeared in the Chicago Tribune, KRON4 San Francisco, FOX31 Denver, InsideEVs, CleanTechnica, and many other publications. When he isn't covering Tesla or other EV companies, you can find him writing and performing music, drinking a good cup of coffee, or hanging out with his cats, Banks and Freddie. Reach out at zach@teslarati.com, find him on X at @zacharyvisconti, or send us tips at tips@teslarati.com.

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People are already finding value in Tesla Robotaxi services

Tesla initially launched its Robotaxi service in Austin, though the company more recently launched it in the Bay Area.

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Credit: Tesla

Tesla’s Robotaxi service is still in its earliest days, but some consumers are already finding surprising value in the autonomous ride-hailing system. 

This was hinted at in recent comments on social media platform X. 

Robotaxi Ramp

Tesla initially launched its Robotaxi service in Austin, though the company more recently launched it in the Bay Area. Tesla’s geofence for its Robotaxi service in the Bay Area is massive, covering several times the area that is currently serviced by rival Waymo. 

As noted by the EV community members on social media, going end-to-end in Tesla’s Bay Area geofence would likely take over an hour’s worth of driving. That’s an impressive launch for the Robotaxi service in California, and considering Tesla’s momentum, its California geofence will likely grow substantially in the coming months.

Secret Advantage

As noted by Tesla owner and photographer @billykyle, the Tesla Robotaxi service actually has key advantages for people who travel a lot for their work. As per the Tesla owner, using a Robotaxi service would give back so much of his time considering that he gets about 5-7 shoots per day at times. 

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“I’ve been reflecting on how much of a game changer this is. As a photographer that runs my own business, servicing clients all around the Philadelphia area, I could ditch having a car and let an autonomous vehicle drive me between my 5-7 shoots I have per day. This would give me so much time back to work and message clients,” the photographer wrote in a post on X.

The Tesla owner also noted that the Robotaxi service could also solve issues with parking, as it could be tricky in cities. The Robotaxi service’s driverless nature also avoids the issue of rude and incompetent ride-hailing drivers, which are unfortunately prevalent in services such as Uber and Lyft. Ultimately, just like Unsupervised FSD, Tesla’s Robotaxi service has the potential to reclaim time for consumers. And as anyone in the business sphere would attest, time is ultimately money.

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Tesla Robotaxi and Supercharger Diner are killing a dreaded consumer tradition

Tesla is still just charging strictly for its services–while asking for zero tips.

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Credit: Joe Tegtmeyer/X

Tesla’s Robotaxi service and its newly launched Supercharger Diner are killing a longtime but increasingly dreaded consumer tradition in the United States. Based on videos taken of consumers using the Robotaxi service in the Bay Area, Tesla is still just charging strictly for its services–while asking for zero tips.

Tesla Services with Zero Tips

When Tesla launched the Robotaxi pilot in Austin, users quickly noticed that the company was not allowing riders to leave a tip for the service. If one were to try leaving a tip after a Robotaxi ride, the app simply flashes an image of Tesla’s meme hedgehog mascot with a “Just Kidding” message. 

At the time, this seemed like a small tongue-in-cheek joke from the electric vehicle maker. The initial Robotaxi pilot in Austin was rolled out on a small scale, after all, and some social media users speculated that tipping may eventually just be introduced to the service.

But upon the opening of the Tesla Supercharger Diner, consumers also observed that the facility does not allow tipping. Tesla’s notice is simple: “Gratuity: Tesla covers tipping for staff.” This means that employees who work at the Tesla Diner make enough to not rely on gratuities from consumers. 

And with the launch of the Robotaxi service in the Bay Area, users observed once more that Tesla is still not allowing tipping. This was highlighted by longtime Tesla owner @BLKMDL3, who shared a video of the Tesla Robotaxi app also briefly displaying the hedgehog mascot with a “Just Kidding” message when he tried leaving a tip.

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Out of Control

As noted in a report from The Guardian, tipping has been a longstanding business practice in the United States, were service workers typically make less than the federal minimum wage. With this system in place, service workers end up relying on gratuities to make ends meet. This was understandable, but after the pandemic, tipping culture ended up going out of control.

On platforms such as Reddit, users have also complained about services like Uber asking for large tips for using their services. Consumers have also shared shocking experiences involving some services that ask for tips. These include self-checkout counters, drive-throughs, hotdog stands, drug stores, a bottled water stall at a jazz festival, an airport vending machine, a used bookstore, a cinema box office, and a children’s arcade, among others.

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Investor's Corner

Tesla tailwinds could drive momentum-filled finish to 2025: analyst

Tesla is heading toward some momentum to finish out the year, one Wall Street firm believes.

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Credit: @heydave7/X

Tesla has some tailwinds that could drive it toward a momentum-filled finish to the year, one Wall Street analyst is predicting.

The tailwinds are joined by some minor risks that have impacted the broader electric vehicle market, but overall, this firm believes Tesla has many catalysts moving forward.

Emmanuel Rosner of Wolfe Research believes that Tesla has plenty of things that could drive the stock upward as we approach the end of the year. With Q3 well underway, Tesla has about five months of catalysts to rely on to erase the roughly 18 percent drop in stock price it has so far this year.

At first glance, it is easy to see the things that would have investors bullish on Tesla for the rest of 2025 and even beyond. Initially, the Robotaxi launch and expansion, which spread to Northern California last night, provide potentially huge tailwinds for the company moving forward.

Tesla expands Robotaxi operation to California’s Bay Area

Along with that, and slightly related, are the advancements in Full Self-Driving that the company has made over the past few months.

This includes the potential launch of the FSD suite in regions like Europe and Australia, where the company believes it will make some progress on regulatory approval in the coming months.

Finally, Wolfe says the company’s Optimus project, which is expected to enter scale production sometime next year, is the third catalyst for Tesla moving forward.

With these three projects in motion, Tesla truly can begin to work on rebounding from a rough 2025 on the market.

Rosner writes:

“This name trades more around the narrative than the numbers. And net-net, we tactically see an improving narrative from here. Tesla has several catalysts coming up w/r/t FSD and Robotaxi, including an expansion of their AV service into several new U.S. markets (San Francisco, Nevada, Arizona, Florida, etc.). The company plans to unlock hands-free/eyes-off autonomy for FSD owners in select U.S. locations by YE25. Supervised FSD in China and Europe is expected to launch over the next ~12 months. And, Optimus is expected to enter scale production in 2026.”

Tesla is currently trading around $310 at around 3:20 p.m. on the East Coast.

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