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Tesla Service Valet Disables Mobile Access for One New Owner

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Tesla Service Center

I went in for my first Tesla Service the other week after having reported on a few software glitches. Although I had resolved the issues on my own by rebooting the touchscreen, Tesla service still wanted me to bring the car in just for good measure to make sure everything was ok.

The appointment was booked three weeks out due to the lack of loaner availability. They wanted me to bring the car in early in the day, but getting there from where I live during peak traffic would be a nightmare. Hearing this, Tesla quickly suggested their new valet service which would send their driver to come pick up my car from my location during the day of service. Needless to say I took them up on the offer.

Tesla Valet Pick Up

The Tesla valet appeared at my office promptly at the 8:30am scheduled time and provided me with some basic paperwork to review. My main reason for the service was to investigate the reboots, but I figured I’d have them check the suspension too while they’re at it. My Model S felt a bit tight when turning into parking lots and I wasn’t sure if it was normal or something unusual. I asked the valet if he works on the vehicles that he picks up to which he clearly stated that he’s only responsible for the pick-up an deliveries.

We moved forward with the ceremony of him handing me the FOB for the Model S 60 loaner and me handing over the FOB to my precious and that was it. He took off and left me with the loaner. The loaner was “just in case” I needed to run somewhere during the day (I did) and in case they couldn’t get mine back to me before the end of the day.

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Tesla Valet Disables Mobile Access

As the Tesla valet drove away with my Model S, I quickly brought up my Tesla iPhone app to check on his progress while he made his way through the heavy Boston traffic and back to the service center. I wondered if he’d obey the speed limits, but I couldn’t connect to the car.

It seems that the first thing the valet did on entering my car was to disable the app access. After I got the car back I confirmed that it was the only thing that had been changed (and not re-enabled either). I thought this behavior was a bit odd. I poked around on the forums and spoke to a few people and it appears that there’s no “standard” practice, but most service centers leave the tracking enabled except when the car is actually being serviced. Evidently some joker owners have honked the horn and flashed the lights and done other silly things while the mechanics are working on their cars — thats not safe or funny.

I wondered how other people thought about this behavior and started a poll on the Tesla Motors Club forums with these results:

Service & Mobile Poll

As you can see from the results, 88% of owners agree that Tesla should not be changing the mobile access settings except when actually servicing the car.

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Tesla Service Repair

I got a 4 page summary of the service that I hadn’t really needed. They basically checked all the issues I reported  (seat heaters, screen reboot etc) and confirmed that everything was in good shape. Tesla did a software update from 5.9 build 1.51.94 to build 1.51.96 which is something you can only get from Tesla service center. Most of the line items/fixes read “updated software and rebooted.”

Tesla had a service bulletin related to a clicking steering wheel (not a complaint of mine) that they applied as part of my service. Those service bulletins are not well documented for owners and you only find out about them by word of mouth. It would be great if they published these bulletins for owners somewhere.

Since I didn’t really need anything to be fixed and Tesla made an effort to poke at/update/service a bunch of things, it’s hard to say anything bad about the entire event except for the part where they disabled the mobile app. The entire service was free too so I can’t complain. I haven’t had any issues on my Model S since the service.

Tesla Service Completion

Official Fob PocketNear the end of the day Tesla service contacted me to let me know they were getting ready to bring my car back. I was ready to leave work and the traffic didn’t seem that bad going to the service center so I offered to go pick up the car myself.

Tesla gave me an official Tesla FOB pocket when I picked up the car – something you can’t buy anywhere. It was a nice touch which I really appreciated. I’ve been using it everyday since receiving it even though I never really thought I needed one.

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ALSO SEE: Deluxe FobPocket Review: Tesla Model S Key Fob Cover

Other than the remote app incident the service event was friendly, easy and Tesla lived up to my high expectations of service for a luxury car. Afterall, most luxury car makers don’t even have a remote app that can be complained about!

"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

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Tesla saves its passengers again – This time after a 300-foot cliff fall in Malibu

A Tesla Model 3 fell 300 feet off a Malibu cliff and both passengers survived.

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A Tesla Model 3 plunged roughly 300 feet off a cliff on Mulholland Highway in Malibu on Friday morning, May 29, 2026, and both occupants survived. The crash was reported at approximately 7:30 a.m. near the 2500 block of Mulholland Highway, triggering a multi-agency rescue operation involving Malibu Search and Rescue, the Los Angeles County Fire Department, the California Highway Patrol, and McCormick Ambulance.

When first responders arrived, the male driver was outside the vehicle shouting for help while the female passenger remained pinned inside the Tesla. Rescue crews rappelled down the cliffside on ropes to reach the wreckage. A flight medic was lowered by helicopter to begin treating both victims, and the driver was hoisted up to the roadway before crews used the Jaws of Life to free the trapped passenger. Both were airlifted to a local trauma center with moderate injuries despite a remarkable result for a fall that steep.

The outcome is not surprising, considering Model 3 earned an overall 5-star rating from NHTSA in every category and sub-category, and recorded the lowest probability of injury of any car ever evaluated by the U.S. New Car Assessment Program. The absence of a traditional engine in the front of the vehicle creates a longer crumple zone that absorbs impact energy before it reaches occupants, and the battery pack running along the floor gives the car an unusually low center of gravity that reinforces structural rigidity.

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This is not the first time a Tesla has kept passengers alive after going off a cliff. A Tesla Model Y carrying a family of four survived a plunge off a cliff at Devil’s Slide near San Francisco in January 2023, with two adults and two children walking away from a 250-foot fall. That incident drew widespread attention to how the structural integrity of Tesla’s electric platform performs in extreme crash scenarios that most vehicles would not survive.

Tesla Model Y driver who drove off cliff with family attempts to avoid criminal conviction

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Elon Musk

NASA’s first human outpost on the Moon starts now – SpaceX on deck

NASA named the rovers, landers, and vendors that will build America’s first Moon Base.

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NASA has laid out its most detailed Moon Base plan to date, describing a permanent outpost near the Moon’s south pole that the agency intends to build over the coming decade as a direct stepping stone to Mars. “The Moon Base will be America’s and humanity’s first outpost on another celestial world,” NASA Administrator Jared Isaacman said, adding that every mission crewed and uncrewed “will be a learning opportunity as we return to the lunar surface, build the infrastructure to stay, and master the skills required to live and operate in one of the most demanding and dangerous environments imaginable.”

The plan is structured in three phases involving both uncrewed and crewed missions to deliver equipment, vehicles, and infrastructure to the surface, with the first three moon base missions targeted to launch before the end of 2026.

Moon Base I, targeting fall 2026, will use Blue Origin’s Blue Moon Mark 1 lander to deliver scientific instruments to the Shackleton Connecting Ridge, the same region where Artemis astronauts will land. Moon Base II will send Astrobotic’s Griffin lander carrying more than 1,100 pounds of cargo including Astrolab’s FLIP rover to begin developing mobility systems on the surface. Moon Base III will carry the Lunar Vertex science mission on Intuitive Machines’ Nova-C Trinity lander to study lunar swirls near the south pole, with ESA and Korean science payloads aboard.

Elon Musk pivots SpaceX plans to Moon base before Mars

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On the rover side, NASA awarded Astrolab $219 million and Lunar Outpost $220 million to build the first phase of Lunar Terrain Vehicles, with both rovers targeted for deployment to the lunar surface by 2028. Astrolab’s crewed rover weighs roughly 2,000 pounds and can reach over 6 mph. Lunar Outpost’s Pegasus rover can operate autonomously or via remote control at over 9 mph. Blue Origin separately received $188 million with an option worth $280.4 million to deliver cargo landers for rover transport.

NASA also confirmed that MoonFall, a mission deploying four survey drones to scout Artemis landing sites, has selected Firefly Aerospace to build the transport spacecraft, with a 2028 launch target.

SpaceX sits at the center of that commercial layer. SpaceX holds the NASA Human Landing System contract for the Starship-derived lander that will put astronauts on the surface under Artemis IV, currently targeting 2028. Before that can happen, SpaceX must demonstrate in-orbit propellant transfer at scale, a process requiring multiple Starship tanker launches to fuel a single mission. Water ice at the lunar south pole is central to the base’s long-term viability, as it can be converted into drinking water, breathable oxygen, and rocket fuel, directly reducing dependence on Earth resupply. That resource loop becomes far more practical if Starship can land and be refueled on or near the Moon itself.

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Elon Musk has publicly stated that Starship V3, which recently completed its first flight, should be capable enough for initial Mars missions. The Moon Base plan announced Tuesday is the infrastructure layer that connects everything between those two ambitions, and SpaceX is the only American company currently contracted to build the rocket that gets humans to either destination.

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Elon Musk

Tesla ditches India after years of broken promises

Tesla has ditched its plans to build a factory in India after years of failed negotiations.

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Tesla’s long-running effort to establish a manufacturing presence in India is officially over. India’s Minister of Heavy Industries H.D. Kumaraswamy confirmed on May 19, 2026 that Tesla has informed authorities it will not proceed with a manufacturing facility in the country.

Tesla first signaled serious interest in India around 2021, when it began hiring local staff and lobbying the Indian government for lower import tariffs. The ask was straightforward: reduce duties enough for Tesla to test the market with imported vehicles before committing capital to a local factory. India’s position was equally firm, with an ask of Tesla to commit to manufacturing first, then receive tariff relief. Neither side moved, and the talks quietly collapsed.

Tesla to open first India experience center in Mumbai on July 15

India had offered a policy that would reduce import duties from 110% down to 15% on EVs priced above $35,000, provided companies committed at least $500 million toward local manufacturing investment within three years. Tesla declined to participate. The tariff standoff was only part of the problem. Analysts pointed to significant gaps in India’s local supply chain, inadequate industrial infrastructure, and a mismatch between Tesla’s premium pricing and the purchasing power of India’s automotive market as additional factors that made the investment difficult to justify.

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First signs of an unraveling relationship came in April 2024, when Musk abruptly cancelled a planned trip to India where he was set to meet Prime Minister Modi and announce Tesla’s market entry. By July 2024, Fortune reported that Tesla executives had stopped contacting Indian government officials entirely. The government at that point understood Tesla had capital constraints and no plans to invest.

The more fundamental issue is that Tesla’s existing factories are currently operating at approximately 60% capacity, making a commitment to building new manufacturing capacity in a new market difficult to defend to investors. Tesla will continue selling imported Model Y vehicles through its existing showrooms in Mumbai, Delhi, Gurugram, and Bengaluru, but local production is no longer part of the plan.

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