Connect with us

Lifestyle

Tesla Service Valet Disables Mobile Access for One New Owner

Published

on

Tesla Service Center

I went in for my first Tesla Service the other week after having reported on a few software glitches. Although I had resolved the issues on my own by rebooting the touchscreen, Tesla service still wanted me to bring the car in just for good measure to make sure everything was ok.

The appointment was booked three weeks out due to the lack of loaner availability. They wanted me to bring the car in early in the day, but getting there from where I live during peak traffic would be a nightmare. Hearing this, Tesla quickly suggested their new valet service which would send their driver to come pick up my car from my location during the day of service. Needless to say I took them up on the offer.

Tesla Valet Pick Up

The Tesla valet appeared at my office promptly at the 8:30am scheduled time and provided me with some basic paperwork to review. My main reason for the service was to investigate the reboots, but I figured I’d have them check the suspension too while they’re at it. My Model S felt a bit tight when turning into parking lots and I wasn’t sure if it was normal or something unusual. I asked the valet if he works on the vehicles that he picks up to which he clearly stated that he’s only responsible for the pick-up an deliveries.

We moved forward with the ceremony of him handing me the FOB for the Model S 60 loaner and me handing over the FOB to my precious and that was it. He took off and left me with the loaner. The loaner was “just in case” I needed to run somewhere during the day (I did) and in case they couldn’t get mine back to me before the end of the day.

Tesla Valet Disables Mobile Access

As the Tesla valet drove away with my Model S, I quickly brought up my Tesla iPhone app to check on his progress while he made his way through the heavy Boston traffic and back to the service center. I wondered if he’d obey the speed limits, but I couldn’t connect to the car.

It seems that the first thing the valet did on entering my car was to disable the app access. After I got the car back I confirmed that it was the only thing that had been changed (and not re-enabled either). I thought this behavior was a bit odd. I poked around on the forums and spoke to a few people and it appears that there’s no “standard” practice, but most service centers leave the tracking enabled except when the car is actually being serviced. Evidently some joker owners have honked the horn and flashed the lights and done other silly things while the mechanics are working on their cars — thats not safe or funny.

Advertisement
-

I wondered how other people thought about this behavior and started a poll on the Tesla Motors Club forums with these results:

Service & Mobile Poll

As you can see from the results, 88% of owners agree that Tesla should not be changing the mobile access settings except when actually servicing the car.

Tesla Service Repair

I got a 4 page summary of the service that I hadn’t really needed. They basically checked all the issues I reported  (seat heaters, screen reboot etc) and confirmed that everything was in good shape. Tesla did a software update from 5.9 build 1.51.94 to build 1.51.96 which is something you can only get from Tesla service center. Most of the line items/fixes read “updated software and rebooted.”

Tesla had a service bulletin related to a clicking steering wheel (not a complaint of mine) that they applied as part of my service. Those service bulletins are not well documented for owners and you only find out about them by word of mouth. It would be great if they published these bulletins for owners somewhere.

Since I didn’t really need anything to be fixed and Tesla made an effort to poke at/update/service a bunch of things, it’s hard to say anything bad about the entire event except for the part where they disabled the mobile app. The entire service was free too so I can’t complain. I haven’t had any issues on my Model S since the service.

Tesla Service Completion

Official Fob PocketNear the end of the day Tesla service contacted me to let me know they were getting ready to bring my car back. I was ready to leave work and the traffic didn’t seem that bad going to the service center so I offered to go pick up the car myself.

Tesla gave me an official Tesla FOB pocket when I picked up the car – something you can’t buy anywhere. It was a nice touch which I really appreciated. I’ve been using it everyday since receiving it even though I never really thought I needed one.

Advertisement
-

ALSO SEE: Deluxe FobPocket Review: Tesla Model S Key Fob Cover

Other than the remote app incident the service event was friendly, easy and Tesla lived up to my high expectations of service for a luxury car. Afterall, most luxury car makers don’t even have a remote app that can be complained about!

"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

Advertisement
Comments

Lifestyle

Tesla Cybertruck targets job site crews with new Tailgate Utility Track and Bed Gear Box accessory

Tesla launched a $350 tailgate track and a $985 lockable Bed Gear Box for Cybertruck.

Published

on

By

Tesla Cybertruck construction site

Tesla’s Cybertruck team added two more items to the Tesla Shop, targeting job site crews and owners who use the truck bed for actual work rather than just showing it off. The official Cybertruck X account posted the Tailgate Utility Track and the Bed Gear Box within minutes of each other, part of a five item batch that also included a reflective jacket, a spray paint hat and an updated reflective tee.

The Tailgate Utility Track runs $350 and turns the folded down tailgate into another mounting surface. It’s a single aluminum track with a T-slot for sliding accessories and two L-track attachment points, plus two load stops included in the box. The pitch is straightforward: strap down oversized cargo, like lumber or a cooler, that hangs off the back of the bed without it sliding out mid-drive. It bolts onto the existing tailgate and works on every Cybertruck trim.

The Bed Gear Box costs $985 and is a different kind of accessory. It’s a lockable aluminum storage box, 55.78 inches long, 19.8 inches wide and 7.79 inches tall, that mounts to the bed’s L-track rails and comes with two internal bins for smaller items. According to Tesla, at just over 57 pounds empty, it’s meant to stay in place rather than come in and out with each trip, giving owners a factory-fit alternative to loose totes for tools, recovery gear or emergency supplies. Tesla’s listing notes that Long Range and Dual Motor AWD Cybertrucks need the L-Tracks accessory installed separately before the Gear Box will mount, since L-tracks come standard only on certain configurations.

Tesla Cybertruck bed gear box accessory

Tesla Cybertruck bed gear box accessory

Both accessories lean on the idea Tesla has been building toward since Elon Musk first described the Cybertruck’s third-party attachment strategy at the 2023 shareholder meeting, when he said the truck would ship with mounting points so outside companies, and Tesla itself, could keep adding gear without redesigning the bed. That’s the same L-track backbone underneath the tailgate shield and jumpseats Tesla launched last year, and the off-road armor package that arrived through the same X account in 2025.

Owners looking to round out the rest of the L-track ecosystem, cargo dividers, MOLLE panels, bed racks and similar gear, can find a wider range of options through our Cybertruck accessories collection.

Advertisement
-
Continue Reading

Elon Musk

Elon Musk says he knows how to save Earth for a billion years

Elon Musk says sentient AI satellites launched from the Moon could keep Earth livable forever.

Published

on

By

Elon Musk spent part of his weekend describing a plan to keep the planet livable for roughly a billion years, and it starts with satellites that can think for themselves.

In a post on X, Musk argued that swapping fossil fuels for solar and wind power will not be enough to protect humanity from what he called extremely severe extinction events, the kind that occur roughly every 100 million years. His fix is what he called sentient satellites, or solar-powered satellites, controlled by AI, that would sit in a fixed spot between Earth and the Sun after being launched off the Moon using a giant electromagnetic catapult instead of rockets.

The satellites’ onboard AI would make continuous, small adjustments rather than waiting on human instructions. The mass driver is Musk’s proposed way of getting the raw material there cheaply by using an electromagnetic launch track built on the Moon, where lower gravity and no atmosphere make it far easier to fling cargo into space than it is from Earth.

Musk shared a Grok generated estimate suggesting roughly 5 percent of Florida’s land, or about 1.68 million acres, could face regular flooding by 2070 under a high sea level rise scenario, and said humanity has about 50 years to act before coastal living looks very different than it does today.

Advertisement
-

This is not the first time Musk has floated the idea. He raised a similar concept in November, describing a solar powered AI satellite constellation that could make tiny adjustments to incoming sunlight to fine tune Earth’s temperature. Musk has also tied planetary risk to his broader vision at SpaceX, where his compensation package is explicitly linked to establishing a self-sustaining Mars colony, one he has described as an insurance policy against the kind of extinction event he referenced this weekend, and where he has said humans could set foot within five to seven years.

Continue Reading

Lifestyle

Police sergeant recounts his Neuralink journey with Elon Musk’s brain chip

Published

on

By

neuralink-patient-registry-volunteers

A former Vancouver police sergeant with ALS accounts his journey to become a patient for Elon Musk’s Neuralink wireless brain-computer interface technology.

“I’m texting you from my brain right now.” That was the first message Lee Marten sent after waking up from Neuralink surgery, five hours and one migraine after dozens of threads were stitched into his motor cortex.

Marten, a former Vancouver police sergeant, is one of the first Canadian ALS patients to receive Neuralink’s N1 brain implant, and the 26th recipient overall. He tells his story in a first-person account published by Maclean’s.

Marten recounts how he was a healthy, athletic Vancouver police sergeant until April 2022 when symptoms of muscle twitching and balance loss, were followed by a bad fall that broke his leg. He would eventually be diagnosed with ALS in early 2025 at the age of 47. ALS, also known as Lou Gehrig’s disease, is a fatal neurodegenerative disease that progressively destroys the motor neurons controlling voluntary muscle movement, eventually taking away a patient’s ability to walk, speak, swallow and breathe. There’s no cure, and most patients live two to five years after diagnosis.

He describes the devastation of the diagnosis and how he began preparing for it while connecting with other young ALS patients through a WhatsApp group called Young Guns. Through that group he learned about a Neuralink clinical trial at Toronto Western Hospital and, after a roughly seven-month vetting process (physical assessments, psychiatric evaluation, a final interview with the Neuralink team), was accepted this past April as the trial’s 26th recipient and the first Canadian ALS patient to get the N1 implant. He recounts the May surgery in detail, including the robotic system that stitched 64 threads into his brain, and describes the app, Link, translating his neural signals into cursor control, which he was using within hours of waking up.

Marten walks through what daily use looks like, including weekly “brain training” exercises, a real-time neural-activity display, charging the implant via a beanie-mounted MagSafe charger, and using the implant for emailing, texting, social media, and gaming via a “Magic Box” that connects it to other devices. He also gives brief context on brain-computer interface history and quite candid about Musk, calling him “divisive” but saying he found him “easy to admire.

Advertisement
-

The piece closes on a heavier note, with Marten seeking to pursue medical assistance in dying as his symptoms progressed, noting that he’ll be able to communicate his final words to his family through Neuralink rather than facing a silent decline. He expresses hope the data from his case will help future ALS patients, even without a cure in his own lifetime.

Continue Reading